UPDATE on the shock:
I’ve just had half an hour on the phone with Balfa. … turns out that going on the air can’s serial number it is indeed most likely about 18 months old, not new.
Also it turns out that the coil shock with Ti spring would be better suited to my kind of riding and is approx the same weight as the air can.
As such I’m not really any better off, although I’m not worse off either.
It also turns out that the air can on a FOES 4X is tuned totally different to that on the FXR (despite being same size) so I’ve still got to stump up £100 to get it working properly… and also have a spare steel coil shock tuned for someone at 240lbs that despite being worth £400 will be virtually impossible to sell…
So.. no, I’ve still been fibbed too haven’t I, despite not being ripped off as such..