The lady at the hospital today who booked our daughter in for vaccinations, when she had an ear infection. I know it wasn’t my fault, even though my technical ability is poor, as I had the missus translate as well, as I was sure she said vaccination to me.
Then the utter shock that I didn’t know where the pharmacy was when picking up the prescription as it was our first, and last time at the hospital.
I suppose I should feel happy that it only cost 50 quid or so, which the insurance company will pay, but no, the hospital billing department couldn’t work out how to deal with our insurer, even when on the phone to them.
and breathe, the doctor was lovely and logical, she agreed that the different branches should have their computer systems linked together so we don’t fill out the same form every time and they can see what previous treatment there was.
I could write to complain, but then what would they care they make billions in health tourists every year.
And to top it all off, I couldn’t find the ice cream parlour we were looking for.