Universal Credit messages my self-employed wife: “You need to come in to the jobcentre to have a meeting about accepting your commitments, your appointment is at xxx”
My wife: “I’m working”
UC: “We’ve rebooked the appointment for a different day at XX”
My wife: “I’m at work then. Here are my working hours, I also can’t come Friday afternoons close to sunset”
UC: “We’ve rebooked the appointment again, it’s on Friday at 3:50” (sunset is 3:56)
My wife: (Wednesday evening) “I can’t come then…”
UC: (weekend) “OMG you missed your appointment the world is ending you’re in serious trouble, give us a good reason or else”
My wife: “I can’t come on Fridays close to sunset for religious reasons and perhaps check your messages, it is the only way we have of contacting you after all”
UC: “We’ve rebooked the appointment for a different day at XX”
My wife: “I’m working then…”
UC: “Oh wait, you don’t actually need an appointment because you are in paid work, forget about it”
Me & my wife: “!@#%!***£!!!”