Home Forums Chat Forum Replacing broken Oakley M-frames

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  • Replacing broken Oakley M-frames
  • elliot100
    Free Member

    ISTR a belief that Oakley would replace broken out-of-warranty frames for a nominal fee.

    Is this nonsense/was it true in the past/anyone recently done it?

    Have a feeling I saw something about it on their website about a year ago, but not any more…

    Cheers

    jemima
    Free Member

    http://uk.oakley.com/customer-care/customer-care-info

    They still seem to do it. Think it was £13 or something last time I got a frame replaced outwith warranty.

    elliot100
    Free Member

    Cheers, giving it a go…

    molgrips
    Free Member

    I have some M frames for sale if you want…

    JImmAwelon
    Free Member

    What happened then? Any response yet? I had a Mumbo frame replaced with an M frame 5 years ago. However now that the M frame is no more the last thing I heard was that they give you a decent discount voucher for a new pair of current Oakleys. I have another broken Mumbo frame and want to ‘cash it in’. I expect I can loose all my len’s on ebay.

    missingfrontallobe
    Free Member

    I bought some M frames in Florida in 1999. The broke a couple of years ago and after contacting Oakley UK the frame was replaced with the current model for a nominal fee, I think it was in the region of £20. My understanding is that you’re paying for some sort of extended warranty after the problem has occured.

    JImmAwelon
    Free Member

    Scrub my comment about the M-frame being discontinued. I have just found them alive and kicking on their site. Wahey.

    From recollection the ‘handling fee’ for my replacement 5 years ago was £14.

    Davesport
    Full Member

    My Eye Jackets leg broke just at the junction where the rubber comfort piece starts. I sent them back to Oakley for assesment. What I recieved in return was a complete new frame & legs whith my old lenses fitted, FOC. These glasses were approx 5 years old at the time. Top service & I’d defo buy another set (if I was’nt so old) 👿

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