It’s a 29 wheel and the bike shop is purely road. Do road spokes tend to be shorter?
Will check to see how long their spokes are and then get it rebuilt at a better shop
Wouldn’t think road spokes would be any shorter, other than to account for (possibly) more radial spoke builds or builds with fewer crosses.
Before dismissing the shop entirely, consider it could have been an innocent mistake, one rogue shorter spoke made it into the bundle? Not great form for a wheel builder, but also not a hanging offence!
Have just built new wheels with Sapim aluminium nipples*. apparently harder and better coated to prevent corrosion and seizing. I always build with copper grease spoke threads anyway so fingers crossed!
*part experiment, part weight savings, part fancy anodised colours!