Wattbike Pro Bluetooth upgrade

Ok, so the Wattbike model B display I have didn’t come equipped with Bluetooth. It had Ant+ which connected to the chest strap but nothing to connect to the Wattbike App. So I sent this off to WB for the upgrade a couple of months back & the display has been on the bike but unused since I got it back.

There’s no reference in any of the menu’s to Bluetooth or a toggle to turn it on/off. No result from my phone whilst scanning for the WB.

I’ve been through most of the obvious leads on Google & being Saturday WB are closed.

Anyone else been down this route previously?

Thanks in advance.  Dave.

I would have thought that any BT device that was powered up should appear on your phone.

Have you not asked WB what should be happening?

When you select a workout and press the play/start button it should display the serial number of your wattbike which you then select. I never actually “searched for it”

Give that a go.

I would have thought that any BT device that was powered up should appear on your phone.

Have you not asked WB what should be happening?

I would have expected it to but it’s not showing on the phone despite searching. I’ll call WB on Monday.

When you select a workout and press the play/start button it should display the serial number of your wattbike which you then select. I never actually “searched for it”

Give that a go.

I’ve tried this too. There’s no reference anywhere in the WB display to there being BT capability. All of the references to BT I’ve found have it under the “Remote” tab in the menu system. I don’t seem to have a “Remote” tab to look in.

More once I’ve contacted WB.

Right, the short answer is that for some reason Wattbike didn’t do the upgrade. The bloke on the end of the phone was very helpful but obviously he’s none the wiser either. So the monitor is on its way back to WB.

Thanks for the replies. D.

So the monitor is on its way back to WB.

…. again!

That’s pretty uncool – and annoying for you I’d imagine.

So the email with the return label hasn’t turned up. Now on hold to WB for the 2nd time today for almost half an hour. I had expected more. All the channels for taking my money were wide open but for providing solutions to fix problems of their own making are truly dire. They’re obviously understaffed but a callback service would sort out the long times on hold.

We’ll see what happens.