Superstar Component...
 

Subscribe now and choose from over 30 free gifts worth up to £49 - Plus get £25 to spend in our shop

[Closed] Superstar Components...

55 Posts
36 Users
0 Reactions
237 Views
 Smee
Posts: 0
Free Member
Topic starter
 

... has everyone stopped buying their stuff or has there simply been no cause for complaint lately?

If folk have stopped buying from SSC, which supplier if flavour of the month now?


 
Posted : 06/02/2009 9:00 pm
 rj
Posts: 0
Free Member
 

Hello Smee. I've recently got the sintered pads for my Formulas and they've been somewhat better than fine.


 
Posted : 06/02/2009 9:27 pm
Posts: 0
Free Member
 

Smee, are you looking to buy something specific or just want some random infighting and ranting complaints like a stuck record 😉


 
Posted : 06/02/2009 9:29 pm
Posts: 0
Free Member
 

infighting, nous ?


 
Posted : 06/02/2009 9:31 pm
Posts: 0
Free Member
 

I gather when octopi meet, they sometimes fight. Usually with rocks.

IGMC


 
Posted : 06/02/2009 9:33 pm
Posts: 36
Free Member
 

I thought when octopi met they made sweet, sweet lurve?


 
Posted : 06/02/2009 9:34 pm
 Moda
Posts: 0
Free Member
 

My Pure racing I900 adjustable seatpost has only lasted a few months - is that enough 😀


 
Posted : 06/02/2009 9:38 pm
 Smee
Posts: 0
Free Member
Topic starter
 

I was getting withdrawl symptoms - haven't seen a SSC bitchin thread for ages.


 
Posted : 06/02/2009 9:45 pm
Posts: 34
Free Member
 

I've resisted posting about my bottom bracket before now, but it lasted 2 rides. I got what appears to be the usual shirty response, accused of being incompetent in the bike mechanic department (which may or may not be the case 😐 ) and have put it down to experience. Never again...

I feel a bit better about things now I've got that off my chest.

<and relax>


 
Posted : 06/02/2009 9:50 pm
Posts: 34455
Full Member
 

I bought some brake pads. they work OK.

Sorry.


 
Posted : 06/02/2009 9:55 pm
Posts: 1
Free Member
 

bought a front hub with 10mm and 20mm adapters.

No complaints from me! its been abused good and proper too.

Even if it packed up tomorrow it would still be worth the 20.00 I paid.

happy bunny 😀


 
Posted : 06/02/2009 9:59 pm
Posts: 103
Free Member
 

Smee being his normal knobbing self? QUELLE SURPRISE!!!


 
Posted : 06/02/2009 10:03 pm
Posts: 36
Free Member
 

ive had my problems with some components, but just rebuilt my SSC hubs up and theyre good. The pickup on the rear is fantastic on a singlespeed, its like riding a fixed but without the death.


 
Posted : 06/02/2009 10:05 pm
 Smee
Posts: 0
Free Member
Topic starter
 

mundiemiester - i once got banned for less than that.

do you have a sense of humour failure?


 
Posted : 06/02/2009 10:08 pm
Posts: 1
Free Member
 

Stoner, is that the superleggera rear hub? sounds wicked.

Do you reckon it would suit a fat git on a full sus bike in the alps? (me)


 
Posted : 06/02/2009 10:17 pm
 fbk
Posts: 1
Free Member
 

Ahh, the old forum truly has returned.


 
Posted : 06/02/2009 10:19 pm
Posts: 11937
Free Member
 

That needs to be made into a T-shirt:

"Singlespeed: its like riding a fixed but without the death"

🙂


 
Posted : 06/02/2009 10:20 pm
Posts: 36
Free Member
 

luke, yeah thats it - Im 14st and was last seen honking SS up malvern on it (until my lungs exploded anyway) . The freehub ratchet is a good design, the only way you break it is by the hub shell exploding (mind you, Ive seen hope hubs lately...)

Pickup is really quick. I had to send it back initially because one of the bearings was notchy and I got the usual sub-par customer service and patronising bolocks. But as a bit of kit from a taiwanese factory it seems fine.


 
Posted : 06/02/2009 10:22 pm
Posts: 36
Free Member
 

BTW luke - its a superlight hub - I have no idea how well the flanges will put up with alpine spokes pulling the crap out of them. Maybe asking a bit of such a light bit of Al.


 
Posted : 06/02/2009 10:26 pm
Posts: 103
Free Member
 

No Mr Glupton if you have a genuine issue no problem, if you are starting a post for the pure and simple reason of stirring and nothing else open the front door and get a bus to The Gorgie and see if you can find someone to put on their back!!!!


 
Posted : 06/02/2009 11:10 pm
Posts: 1
Free Member
 

Why bother risking buying SSC? There's equally/almost as cheap but more proven/reliable alternatives out there for the components they flog. Its not like the reviews are consistently coming in recommending them.


 
Posted : 06/02/2009 11:42 pm
Posts: 0
Free Member
 

i got two of there seat posts one for my genesis comfy all day bike and one for my giant bowery not bad for the £25 each half price sale im 11 stone and bounce along on them and no signs of damage yet (fingers crossed) also ordered a pair of there carbon forks yesterday l let ya know if i kill them quick or not 😆


 
Posted : 06/02/2009 11:45 pm
Posts: 0
Free Member
 

some parts are good from them others are lesser in quality you just have to sift though the crap to pick out the better bits bb's are a no no but hubs seem ok built a set up for a customer last september for his xc/play bike with some 717 rims his wheels are still true (thats my doing) and the hubs are still turning nice and the old boys out every other day now as he's retired (still a fast hard rider mind)


 
Posted : 06/02/2009 11:49 pm
 hora
Posts: 0
Free Member
 

Running SS pads front and back in my Saints- no problem. If there was, you know me I'd bleat like you lot none stop about it 😆 8)


 
Posted : 07/02/2009 12:00 am
Posts: 10560
Full Member
 

I've had 3 out of 8 pads seperate from their backing plates, but hey ho.


 
Posted : 07/02/2009 12:05 am
Posts: 0
Free Member
 

Stopped buying from them. Absolutely awful products backed up by rude and patronising customer service. Singlehandedly ruined my confidence in small component manufacturers- from now on I'll only buy Shimano, Race Face and Mavic.


 
Posted : 07/02/2009 12:07 am
Posts: 0
Free Member
 

this is all a bit tedious isn't it


 
Posted : 07/02/2009 12:17 am
Posts: 0
Free Member
 

I bought some Ti bolts from their Ti bolts website.

Awful quality, never again.

Refund was prompt though.


 
Posted : 07/02/2009 12:21 am
Posts: 10560
Full Member
 

T'is a bit tedious, but someone asked.


 
Posted : 07/02/2009 12:23 am
Posts: 12
Free Member
 

SSC ate my hamster.


 
Posted : 07/02/2009 1:22 am
Posts: 0
Free Member
 

SSC sold me a shite bb, but gave me my money back. I don't know whether to laugh or cry.


 
Posted : 07/02/2009 1:31 am
Posts: 0
Free Member
 

My superleggera rear hub last a month before it stopped engaging in vital moments. Had a few bad falls because of it. Was my fault apparently for not 'servicing' it. 5 rides and a service thats not the sort of hub I want to use in this country!


 
Posted : 07/02/2009 2:09 am
Posts: 0
Free Member
 

I bought some pads a while back and just fitted them and rode - they lasted three rides. I've recently bought some and this time followed the advice on the back of the pack to properly bed them in - so far so good.


 
Posted : 07/02/2009 6:10 am
Posts: 36
Free Member
 

stuartkendall - Member

My superleggera rear hub last a month before it stopped engaging in vital moments.


that doesnt sound fantastic. Stuart, did the freehub slip under load or just not engage when you started applying load? The mechanism is a bit of a funny one requiring a small amount of friction to get the wedges to engage initially...not sur eth ebest set up to assist it though.


 
Posted : 07/02/2009 8:54 am
Posts: 2
Free Member
 

[i]I've resisted posting about my bottom bracket before now, but it lasted 2 rides. I got what appears to be the usual shirty response, accused of being incompetent in the bike mechanic department (which may or may not be the case ) and have put it down to experience. Never again...

I feel a bit better about things now I've got that off my chest.

<and relax>
[/i]

This months MBUK have a group test on external BB's,guess which one only lasted a day 😯


 
Posted : 07/02/2009 8:58 am
Posts: 36
Free Member
 

ooooh,, that's bad PR. Shame. 🙂


 
Posted : 07/02/2009 8:59 am
Posts: 0
Free Member
 

I've never bought anything from SSC, and based purely on what I've read on on STW, I don't intend to. Seems many people have had negative experiences with some of their products, and the overall impression seems to be that they're cheap, and not all that good. I don't know whether it's down to mass-hysteria, or simply an accurate reaction to the reality of SSC stuff, but there seems to have been a disproportionate amount of negative reviews/comments on it. This leaves me thinking 'well, quite a lot of people have had problems with their stuff, maybe best to buy elsewhere'. I have seen a SSC BB that's failed after a very short time, too.

I have also heard one or two positive things about their products, for a bit of balance.

But what really put me off, was people's experience of the SSC 'Customer Service', which seemed to be very patronising, and sometimes, even rude. Plus, Neil Fruit really din't help their case, by using this forum to publicly slag off customers who had legitimate grievances. Really not a wise move, in my book. 'Don't bite the hand that feeds you', is a phrase that springs to mind. I can sympathise somewhat, with SSC, as they were getting shredded on here, and had every right to answer back, but then Neil Fruit went a bit far, and was quite unprofessional.

I admire anyone who tries to make a living out of a field of activity they enjoy; beats working for 'the Man', surely! But it's a nasty, cut-thoat dog-eat dog world out there, and you need to play the game, to survive. And in a field where your reputation is everything, then it's not a good idea to damage that by selling poor-quality goods, and then insulting your customers.

I have no personal issue one way or another, with SSC. But I have little confidence in their ability to supply me with decent, reliable components, so I won't be buying from them, for the forseeable, anyway.

SSC need to learn from their mistakes, and become better, if they are to survive.


 
Posted : 07/02/2009 10:31 am
Posts: 0
Free Member
 

This months MBUK have a group test on external BB's,guess which one only lasted a day

Chris King? 😉


 
Posted : 07/02/2009 10:33 am
Posts: 0
Free Member
 

Theres a review on bike radar too - it only lasted a few rides before creaking...


 
Posted : 07/02/2009 10:38 am
Posts: 0
Free Member
 

I had some nanno flats off of em last year.. surprise of suprises, they're superb! Given em some proper mucky abuse, still solid, no play, nothing..recomended


 
Posted : 07/02/2009 11:23 am
Posts: 0
 

my b.b lasted a few rides,sent it back an got a new 1...c.service was good & fast


 
Posted : 07/02/2009 11:25 am
Posts: 511
Free Member
 

My BB disimtegrated some 8 miles North of Keswick. Unknown to me at the time the wrecked bearing cut a groove in my XTR axle which resulted in it shearing off a couple of weeks later. So the twenty pounds saved on the shite BB actually cost me over 200. My rear brake pad parted company with the backing plate last weekend. I will never, ever buy any of their crap again.

AVOID LIKE THE PLAGUE


 
Posted : 07/02/2009 12:27 pm
Posts: 0
Free Member
 

I just like it when the owner comes on abusing customers 😀


 
Posted : 07/02/2009 12:58 pm
Posts: 41679
Free Member
 

rudeboy, your as bad as the OP, you have no exprience of the products, but still feel the need to bitch about it?

FWIW my organic pads have been fine. Ayone comment on fade, not sure if it was fadeing in the Peaks or if my brakes needed a bleed. Been fine at cannock chase and the local woods (lots of mud and grit). Stil look >60% left after 20+ rides over the winter. Proof that well bedded in pads last 🙂


 
Posted : 07/02/2009 2:06 pm
Posts: 0
Free Member
 

No, I'm not bitching, or trolling, or anything. I'm just voicing my opinion.

This forum is a place where people can share information and experience of products. It's actually very useful, and I, and many many others have found it extremely useful, in getting advice about something.

If I wanted to go to a restaurant, I'd be wanting to hear the opinions/experiences of others. If someone says 'oh, that place is terrible, the food's horrible and the service is crap', then I probbly won't go there.

Of course, if I did, and the food and service were in fact really good, then I'd be inclined to want to ignore negative opinion, as I would have real experience to the contrary.

But yeah, if it seems that a lot of people have had negative experience of something, then I'd probbly avoid it.

Caveat Emptor.


 
Posted : 07/02/2009 2:12 pm
 Smee
Posts: 0
Free Member
Topic starter
 

Non-spoon - I do have experience of the products, mostly positive, but not recent. I was just wondering if folk had just stopped using their products or if there was no longer any cause for complaint.


 
Posted : 07/02/2009 2:33 pm
Posts: 2
Free Member
 

SS pads wear rate was fine for me,they wore as well as anything else I've used.It was the fact the pads kept coming away from the metal that was the problem !


 
Posted : 07/02/2009 2:51 pm
Posts: 41679
Free Member
 

yes but you have never had ay of the components? I wouldn't give an oppinion of how good DT rims are, XTR gearing, Rapha clothing, your missus, are to ride on/with as I've never (knowingly) used them.

I'm not saying you shouldnt have a oppinion, but if you've never used a comonent/company, why bother voiceing it?

p.s. is voicing spelt right, I before E except after C, but shouldnt the E be femoved as its an ing (which makes it loek wrong?)

p.p.s. Smee, sorry, when i first read it it sounded very troll like.

p.p.p.s. i ride a DMR switchback, proof that reviews, stigma, and reputation of a product o here aren't everything.


 
Posted : 07/02/2009 2:54 pm
Posts: 0
Free Member
 

TINAS; fair enough, but it's my money, and I want to b able to spend it with confidence. I'm not confident, based on the experiences/opinions on here, that SSC stuff will be of sufficient quality and reliable. And I'm not overly impressed by the attitude of those that run the company. So, I'd choose not to buy from them. And I'd advise others that I have little confidence in their products or services. See, that's all about reputation. Sorry, but SSCs isn't good enough for me. I'm not prepared to take the risk of buying something, and then have it fail on me, and possibly get bad customer service.


 
Posted : 07/02/2009 3:17 pm
Posts: 0
Free Member
 

I bought a BB and use it as a yo-yo, works fine.


 
Posted : 07/02/2009 4:12 pm
Posts: 0
Free Member
 

Carbon seatpost seems to be working fine. I think I'll splash the cash on another...


 
Posted : 07/02/2009 4:14 pm
Posts: 0
Free Member
 

There carbon seatposts aren't made by them. They get them from Taiwan and apply there own logo's.

About the only decent thing they do sell.


 
Posted : 07/02/2009 4:33 pm
Posts: 0
Free Member
 

Offroading - Member

There carbon seatposts aren't made by them. They get them from Taiwan and apply there own logo's.

About the only decent thing they do sell.

Nothing is "made by them". It's all re-branded components.


 
Posted : 07/02/2009 4:41 pm
Posts: 0
Free Member
 

I've had no problms with their brake pads apart from the fact that they wore out quickly. I bought a BB, it lasted one ride then seized but they replaced it, saying that I'd over-torqued it. The replacement fell apart when I tried to fit it. Never again.


 
Posted : 07/02/2009 5:34 pm
Posts: 118
Free Member
 

I posted a question about their hubs a couple of days ago and got no replies, just a 'Troll' tag. I agree 100% with the comments that if you have no experience of something then a forum with experience is a good place to ask which is why I did and I suspect why Smee did. Fair enough there have been endless threads about brake pads in the past and some on bb's but they do sell other stuff and it'd be nice to hear views from people who have actually used the kit - thanks to those that have, it has been useful in deciding what to buy.


 
Posted : 07/02/2009 5:40 pm
Posts: 0
Free Member
 

I've used their pads and they didn't wear out any quicker or slower than anything else. I have no more confidence paying £15 a pair for 'original' Avid/Shimano/whoever pads and definitely don't think paying double gives a comparable double length lifespan.

Of their bottom brackets, I've had a cheapo one that wasn't that good, an SKF one only marginally better. The ceramic one has been fine.


 
Posted : 07/02/2009 6:07 pm