My 2p worth,
Had a set of RC36s a few years ago. 4 snapped braces and a colllapse spring stack in a year and a half. Pace warrenty dept is appalling. I just go around telling everyone I can to avoid Pace.
Conversly, Marn=in warrenty dept are excellent and I sing thier praises at every oppertunity.
As for Mr Pace, I spoke to him regarding my problem (Adrian Carter if I remember right?) No use at all, and a bit patronising I thought.