I have a problem with the MyHermes driver for my area. He never delivers parcels or leaves a card, even when I’m in. MyHermes won’t let you pick up from their depot so every time someone sends me a parcel with them, they end up getting it back and one or other of us ends up paying for a different company to send it to me.
I’ve tried complaining a few times – you can log in to their site and see your complaint history. “The field manager will speak to the driver and make sure it never happens again.”
After a recent, sadly familiar interaction with them I have come up with a cunning plan.
The one thing I did notice about MyHermes is that they always manage to get the parcel back to the sender. (I’m assuming the senders’ drivers aren’t as rubbish as mine).
So I’ve just sent a parcel to myself.