Has something happened at Planet X?

It’s been a while since I bought anything bike related but the new Nanolight has me wanting to change my road bike.

I notice that there’s next to no options to customise and their stock seems pretty scarce on wheels, and what not. Are they just concentrating on the full bike, set build market or are they just waiting for a bunch of containers?

ta

They have grown like crazy over the last couple of years. Many would say they’ve grown too fast. There are quite a few complaint threads on STW along those lines. I’m more familiar with the On-one stuff than the PX line, though.

Their designer, Brant, left a few weeks ago as well.

Mail order still works: i ordered some socks and a baselayer on friday lunchtime, through my letterbox the following morning. Thanks!

JoeG – Member

Their designer, Brant, left a few weeks ago as well.

He did?

Waiting on containers, wheels have new graphics, Shimano owe us lots of cassettes and chainsets. The available options palette has been simplified on the website on some bikes to simplify stock management and customer choice. If you have a need for a particular part that isn’t on the option list then customer service or the guys in the Sheffield store can advise on availability.

Their designer, Brant, left a few weeks ago as well.

I heard that somewhere but hadn’t been able to verify.

I suspect, and its a suspect, that the companies supplying them may have clamped down a lot on grey sales, its easy enough to get a load of gruppos and wheels to flog off when you’re small, but as you get bigger people start to notice – especially when you’re running sites like priceshaggers.com

I heard that somewhere but hadn’t been able to verify.

He uploaded a photo of his P45 to instagram.

I’d consider that “big news” that I missed.

cfinnimore – Member
I’d consider that “big news” that I missed.
POSTED 5 SECONDS AGO # REPORT-POST

Man leaves job. Hardly news.

Its a shame that they have stopped the custom builds. But entirely understandable at the same time…

The Edinburgh shop is about to start a new manager.

He is a righteous dude.

FACT.

Had good service this week swapping out a scratched (new) chainset – they sent a new one out and I sent the old one at the same time foc 😀

I had really av service this week. Ordered on Monday and only shipped today. Disappointing as id hoped to build my bike this weekend

i know im being impatient but the decent sites have raised the bar and planet x haven’t stepped up.

I’ve usually had fair dealings with PX so this isn’t intended to be a PX bashing thread. Thanks for the responses though, I was looking at upgrading wheels but the selection of stock wheels really isn’t what I expected. Oh well, I’ll procrastinate for a while longer before realising that my SL Pro is absolutely fine.

Ninfan, if you think PX purchase outside the usual supply chain channels for their branded goods you are mistaken. They purchase direct from the national, or where appropriate international distributors or as directed by the manufacturer. Obviously their own brand OEM goods come direct from the manufacturer where there are no back channels.

You can’t buy 5,000 shimano ultergra group sets from some German geezer with a couple of vw transporters and a wooly jumper.

Man leaves job. Hardly news

If the only man at PX/OO interested in customer care leaves then that’s a big deal to any prospective customers.

suspect, and its a suspect, that the companies supplying them may have clamped down a lot on grey sales, its easy enough to get a load of gruppos and wheels to flog off when you’re small, but as you get bigger people start to notice – especially when you’re running sites like priceshaggers.com

So you’re making it up as you haven’t a clue what’s happening.

If the only man at PX/OO interested in customer care leaves then that’s a big deal to any prospective customers.

I’d agree with this. Given how many fires he used to put out on here, I would imagine some people might be put off with this particular safety net being removed.

Jamie –
I’d agree with this. Given how many fires he used to put out on here, I would imagine some people might be put off with this particular safety net being removed.

^^^^ looks like sq225917 represents on one……

^^^^ looks like sq225917 represents on one……

IIRC he may sound like he does, but he doesn’t.

I work at PX, so I’m happy to help out with any issues anyone might have. Hopefully I can catch some of those dropped balls when they happen. I don’t have the historical product knowledge Brant has but I know the right people to ask when I don’t know an answer.

Feel free to contact me via the planetx sheffield facebook account.

Simon

Recently employed, I presume?

scotroutes:

It’s funny how sq225917 always has some inside info about On One

POSTED 1 MONTH AGO

sq225917:

I go riding with a couple of the lads who work in the shop.

POSTED 1 MONTH AGO

http://singletrackworld.com/forum/topic/planet-x-price-increase-1

Ninfan, if you think PX purchase outside the usual supply chain channels for their branded goods you are mistaken. They purchase direct from the national, or where appropriate international distributors or as directed by the manufacturer. Obviously their own brand OEM goods come direct from the manufacturer where there are no back channels.

You can’t buy 5,000 shimano ultergra group sets from some German geezer with a couple of vw transporters and a wooly jumper.

In the past I’ve tracked goods by serial number that says otherwise, ’nuff said? 😉

Jamie, yes recently employed.

ninfan, Yeh of course you did, with the assistance of the crack importation tracking team at (select your favourite UK importer).

just sayin’

ninfan, Yeh of course you did, with the assistance of the crack importation tracking team at (select your favourite UK importer).

Madison ?

Didnt it get thrown because neither side knew if it would fall foul of EC anti competition laws, pretty sure if you say you can have a sole distributor for a company then the real moneymakers ,the lawyers get all uppety re anti competition in the EU

Pretty sure they EU can fine any company up to 10 percent of their revenue

Jamie – Freeloader! But we still like him

I’d agree with this. Given how many fires he used to put out on here, I would imagine some people might be put off with this particular safety net being removed.

Speaking as a h8er, I thought PX/On One have done quite a lot to detoxify themselves lately. Not perfect but at least transforming them from dishonest to mildly incompetent. But I fully expect it to be a rapid slide back into the shit from here.

codybrennan – Member

The Edinburgh shop is about to start a new manager.

He is a righteous dude.

FACT.

Really? I’ve heard he’s a bit of a knob 😉

Would SQ225917 be an OS grid Ref? If so, where?

Podge, ooooer, funny that they’d be happy to sell the helmets that cheaply in one territory, but then get pissy when PX try to do the same thing in the UK. Anyone would think they were trying to protect prices…

Oldgit, not that I’m aware of, it’s my porn site login.

You are comical Ali and I claim my £5.

So they don’t grey import but when they do its not their fault? It’s the fault of the people who do the marketing, built the brand in the UK and supported customers, what awful people.

Didn’t this lead to the then importers dropping the helmets?

PX’s new rep is getting off to a flyer 😀

Sounds more like Bell used PX to precipitate dropping Madison, isn’t business just littered with twists and turns.

Maybe Ninfan can enlighten us, where were the serials traced back to?
😉

Sounds like giro were pricing high in the UK and making nice margins then some nasty boys found the same item for less in other markets so purchased a container load and sold them to us in the UK at a good price.

Then some of you think that is bad ??? Sounds good to me esp as its the same product

That’s why the uk is referred to as ‘treasure island’ in the sporting good markets.

Any road, the offer to help with any issues wherever possible stands.

My Scandal’s dusty – any chance of a soapy lather?

You really are a bit thick.
Imagine you own a company, and have the sole distribution rights to a brand and their products.
You put a lot of time, money and effort in to building that brand in the uk.
Putting it out there and gaining consumer confidence that said products were quality items and creating a market for said products.

And then find some theiving spotty Herbert was importing them through unofficial channels, undercutting you and making a profit of the back of all your hard work.

That would be fine would it.