I think thats very fair. You want them to use their specialist tools and labour to set up a product you didnt buy from them. Not unreasonable at all.
Wasn't been narky about it, was just a query 🙂
f you'd bought it from them, whats the cost vs the issues with warranty
Buying in the UK would be £500-£520 just for the cranks, then £40+ for the shifter and £40+ for the BB (so around £600). I've got the crank & shifter for £300, unfortunately they were out of stock on the BB otherwise I would've got that for an extra £20 as well… Fingers crossed my friend doesn't get hit with customs when she comes through LHR, but even if she does, it should only be another £45 or so (right?), so that's £345 vs £545+ = minimum £200 savings…
I don't know if Leisure Lakes would've fitted it for free if I'd bought it from them, maybe they would've, who knows… As for warranty, I've done a fair bit of research and I haven't really heard of anyone (touch wood) having to make a claim… so hopefully that won't be an issue either 🙂
Face it, UK prices are a real rip off 🙄 😆