I have recently been on the looking out for a new set of lights, nothing fancy, just good enough to get me from work and back.
Halfords had the Cateye el530 at such a good price i couldn't resist. It only gave me the option to reserve it in my local store, which i did. Upon arrival Halfords showed there true colors, keeping me waiting for 30 minutes, before announcing the light should be in stock, but it wasn't and had probably been shoplifted, then gave me a gormless smile, and returning to the bodge of his bike maintenance. So i rang up the only other store in the country i could find this product at, Wandsworth. They had me on hold for 15 minutes before informing me they had 2 in stock, but were unable tot ake an order over the phone and deliver this product. Are they mad? I want to give them money and they physically won't let me!
So i rang up customer services for "Reserve and Collect" now just wait for this.
"Ah yes Lewis the El 530, this has actually been popular this question. Basically this item is seasonal, believe it or not and basically its seasonal to summer, in the winter months Halfords struggles to sell this item. Therefore now coming into winter months it will become obsolete."
I questioned him a blunt and straight forward, Is There anyway i can purchase this light from yourselves.
He responded with yes Lewis, of course we can do that for you, although we can't process this over any other method so you would have to visit one of the shops in Wandsworth, Manchester or Aberdeen.
Is this man having a joke, i genuinely hope Halfords go into liquidation soon, never have i had an easy experience with them. I suppose I'm to blame, Halfords only seem to employ morons these days.