- This topic has 267 replies, 136 voices, and was last updated 3 months ago by mashr.
-
Wiggle Chain Reaction Deal Falls Through: Mike Ashley Buys Name and IP
-
1alanlFree Member
“Endura owed quite a bit”
We were talking about this last week. Endura (and others) must be fuming, they havent been paid, and then,to rub it in even more, their stock is being sold at cost price, so nowhere else in the Country is having any Endura sales, as CRC are so cheap, hence they are not selling any other stuff to anyone else. There is a need for a Contract where it stays your property until the Bill is paid in full. Such Contracts are common in the building industry, if the buyer goes bust, you go to the site to collect your goods back.
2squirrelkingFree MemberWell I for one sincerely hope the debt with Skynet has been settled, we don’t need that kind of hassle…
martinhutchFull MemberI see they owe(d) Hermes/Evri more than 140 grand. Which could explain why they don’t seem to be in a hurry to deliver my final order…
Also, 20 grand in Haribo not paid for. Sounds like it wasn’t just us getting free sweets.
mcFree MemberSome distributors were still supplying until fairly recently, so I’m guessing debts must have been cleared to a reasonable level.
The bigger fallout will be if Nukeproof disappears. All those bike shops who sold them, would then be liable for the warranty, and I’d guess very few of those shops would be able to absorb the cost of refunding/compensating customers for many failures.
1doomanicFull MemberThere is a need for a Contract where it stays your property until the Bill is paid in full.
Frankly I’d be amazed if there wasn’t such a clause. When I had a shop all suppliers had a “goods remain the property of XXX until paid for in full”. How enforceable it is, OTOH…
1zilog6128Full MemberAll those bike shops who sold them, would then be liable for the warranty
not the case at all. If Nukeproof go (and they have gone, surely?) any warranties are worthless. Nothing to do with the retailer (beyond statutory rights).
tenacious_dougFree Memberany warranties are worthless. Nothing to do with the retailer (beyond statutory rights).
This is just playing with terminology.
While yes a “warranty” is with the manufacturer, there’s a hell of a lot of protection afforded by the consumer rights act that the shops will still be on the hook for, and can’t hide behind the “it’s a warranty so you need to take it up with the manufacturer” excuse.
zilog6128Full MemberIt really isn’t. After 6 months the onus would be on the buyer to prove a manufacturing defect in the event of e.g. a snapped frame. Good luck with that. Massively different compared to the 5-year warranty offered by NP.
1RichBowmanFull MemberFWIW – my friend’s company is on that list. They were paid the full amount, and even were able to send more through to wiggle for sale (but a lot smaller order).
mcFree Membernot the case at all. If Nukeproof go (and they have gone, surely?) any warranties are worthless. Nothing to do with the retailer (beyond statutory rights).
As a consumer, your contract is with the retailer. You legally have no contract with the manufacturer. Yes, manufacturer’s will often deal with a customer directly, but they have no legal requirement to do so. If your retailer disappears, legally the manufacturer could simply tell you it’s not their problem, but doing so would be a PR disaster.
If you buy a product with a 5 year warranty, then a retailer can’t suddenly say only your statutory rights apply, just because the manufacturer no longer exists.
zilog6128Full MemberIf you buy a product with a 5 year warranty, then a retailer can’t suddenly say only your statutory rights apply, just because the manufacturer no longer exists.
that is exactly what will happen. The warranty is nothing to do with the bike shop. If you’re buying a telly from John Lewis then it’s different as they provide the warranty themselves.
2squirrelkingFree MemberI suspect a lot of product was already returned to manufacturers where possible, all the DMR stuff was wiped after the liquidation announcement and I bet others were similar.
“If you buy a product with a 5 year warranty, then a retailer can’t suddenly say only your statutory rights apply, just because the manufacturer no longer exists.”
Of course they can in exactly the same way they can refuse to warranty a Specialized they sold if they were no longer part of their dealer network. Warranties are provided by manufacturers, how you go about claiming depends on their distribution model but ultimately it lies with them. No manufacturer, no warranty. You could try making a class action claim but you won’t get far if there is no legal entity to take to court.
2mudpupFree Member“Endura owed quite a bit”
We were talking about this last week. Endura (and others) must be fuming, they havent been paid, and then,to rub it in even more, their stock is being sold at cost price, so nowhere else in the Country is having any Endura sales, as CRC are so cheap, hence they are not selling any other stuff to anyone else.
This is only the tip of the iceberg……as well as nobody else selling Endura (as an example) at the moment the public will have been loading up with seasons worth of spare kit at these prices. So Endura will be looking at years worth of reduced sales. It’s likely that they are overstocked at the moment (as are most of the other companies on the debtors list) and they may even still have incoming stock from forecasts that CRC would have been taking it. Oh, and they’ve probably lost their single biggest customer/route to market as well…… You can copy/paste most of the bike trade brands/distributors that were dealing with CRC into that scenario and we wont see the true impact until after the spring of next year as they will be moving a lot less product through this summer/autumn. They rely on those summer sales to float through the winter….
squirrelkingFree MemberSeasons worth of kit.
Or
A pile of tat I bought because it was cheap but I’m not really that keen on.
What’s a seasons worth of kit anyway? I’ve still got MX tops I was racing DH in 20 years ago. Christ, how many people have spent at least a weeks worth of minimum wage on “bargains” they admit they didn’t need?
Yes, I bought a pile of stuff too, mostly a dropper, some service kits and the last pair of schraeder tubeless valves.
I’m not particularly judging, would be pretty hypocritical if I was, but my point is that if people can spaff over 300 quid on stuff they know they don’t need then I’m sure they’ll find the money for stuff they do want.
robertajobbFull Member“No manufacturer, no warranty. You could try making a class action claim but you won’t get far if there is no legal entity to take to court.”
Not a.class action at all. Just an individual claim against the retailer as the retailer sold you a bike with a warranty. Could also stick the ‘mis-sold / misleading sales’ claim in whilst at it if the retailer told you there was a warranty then try to side-step it as not theirs.
I’d be sticking it into the small claims court. £10k limit there these days, which will cover nearly all bikes except some Santa Cruz, Pinarello or top time trial bikes.
1kelvinFull Member“If you buy a product with a 5 year warranty, then a retailer can’t suddenly say only your statutory rights apply, just because the manufacturer no longer exists.”
They can if it’s the manufacturer’s warranty. If the retailer is providing their own warranty, that’s different.
squirrelkingFree Member“Not a.class action at all. Just an individual claim against the retailer as the retailer sold you a bike with a warranty. ”
Unless John Lewis or Costco have been selling Nukeproof gear then as pointed out that’s a manufacturer warranty.
“If the item is faulty then you will have your legal rights under the Consumer Rights Act 2015 against the retailer. You may also have a separate warranty direct with the manufacturer – and if you pay extra to the retailer for an ‘extended warranty’ you may also have another set of rights against the retailer or third party insurer.
Bottom line is that when a product breaks (especially if very soon after purchase) you should use your legal rights. Only if they do not cover the problem should you move onto a free manufacturer warranty or a paid for warranty”
Who is liable for faulty goods – the retailer or manufacturer?
PJayFree MemberI’ve been keeping an eye on the Ragley website just to see if anything’s happening and it looks like both the Ragley Bikes & Vitus Bikes websites have just been taken down (or have expired); Nukeproof is still up.
I’ve no idea if this presages something, perhaps they might keep Nukeproof going as a brand.
2a11yFull MemberQuite glad I took a copy of the specs/geometry/sizing info for the Ragleys and Vituses we have, now that their gone. If anyone needs the info on Vitus Nucleus 26 Youth (2021), Vitus Mach 3 Hybrid (2023) or Ragley Marley (2022) let me know.
2HoratioHufnagelFree MemberThere’s also quite a few captures on way back machine…. https://web.archive.org/web/20240813082539/https://vitusbikes.com/
PJayFree MemberI’ve got the specs of the 2023 Ragley Trig if anyone needs them.
I’ve also got a set of dropouts. A while back someone on here was being very clever & 3D printing dropouts for other Ragley frame, so that might be an option if they’re willing & enough folk want them.
PJayFree MemberIt appears that Nukeproof has been taken down now too – https://nukeproof.com/
There were a lot of tech. documents available on the Nukeproof site, it’d be a shame if they weren’t available elsewhere.
Oddly though, Vitus Bikes seems to have reappeared, although I’ve no idea if anything has changed.
BoardinBobFull MemberThat’s strange, because they’re selling bikes again on CRC with due dates in October
https://www.chainreactioncycles.com/nukeproof-mega-carbon-290-elite-913363#colcode=91336303
https://www.chainreactioncycles.com/nukeproof-giga-297-carbon-comp-913355#colcode=91335502
PJayFree MemberPerhaps it’s a simple as someone forgetting to pay the Shopify bill.
mashrFull Member£1,000 more than I paid for the same Mega in the fire sale, quite happy with that
You must be logged in to reply to this topic.