My original post was deleted by STW due to the fact that I used a couple of descriptive swear words. Apologies if I caused any offence with my choice of language – I intended no harm and merely used the ‘terms’ for positive reinforcement of my praise for a particular bike and company.
Anyway, back on track – I have two Enigma Signature range bikes – one Ti the other steel.
The bikes in my opinion are second to none in terms of quality (and I’ve owned a few good bikes). The service I received from Richard, Jim and the other guys I met at Enigma has been spot on and would be hard to beat anywhere.
I can say the bikes ride and look sublime, the advice, help and support received from the company has been part of the bespoke experience and excellent.
When setting out to buy ‘metal bikes’ last year I research the subject to death and contacted a number of firms. My choice was Enigma and it’s been one that I am so pleased that I have made.
I’m no blind ‘fan boi’ or connnected with the company at all, I just believe in giving and sharing positive feedback when it’s earnt and deserved. If you were to ask Richard if I was the ideal customer and he was being honest I reckon he’d say NO as I’m fickle, a pest and a bit OCD – but the guy put up with this and took it all in his stride delivering a top customer service and superb bikes.
Don’t take my word for it – go and book a visit to the factory and see what you think.
Will I be buying my next bike from Enigma? Probably not as I’m likely to be after some Italian carbon exotica for holidays where I can pretend to be a young, fit, racing snake in the mountains, but I’ll be back at some point for a Ti Adventure Bike.
Not all Ti is equal and I didn’t want a lemon, I wanted the best that I could get for the amount I could justify spending.