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  • Smelly cyclist colleague – what to do?
  • theteaboy
    Free Member

    I did a ‘managing difficult conversations’ course back in’t day and this was the example. It was focused on a manager having the conversation but basically the lessons were:
    – have some empathy – it’s a pretty nasty thing to hear
    – get to the point – don’t waffle or hint
    – take some responsibility – “I’ve noticed”, not ‘lots of people have mentioned’
    – find out if there are any underlying reasons
    – ask if there’s anything that can be done to help

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