Hello there,
It has come to our attention that a few of you good people have been let down by your SealSkinz products.
It’s always interesting to hear from our customers and we really appreciate this feedback.
To make sure that your SeakSkinz products are kept in top condition, remember to follow the care instructions on the label.
Socks and gloves may be washed at up to 40°C and tumble dried on a low heat , but do check the care label on the individual product for specific instructions.
DO NOT put your SealSkinz gear on a radiator or any other direct heat source to dry.
Make sure that your socks are the right thickness for your shoes. As mentioned above, this can restrict circulation and that's when you get cold.
All SealSkinz products are tested for waterproofness during manufacture. For this reason, we ask that faulty products be returned to us for testing. All goods found to have a manufacturing fault will be replaced free of charge.
If have any concerns about your products or want to speak to us about specific care instructions, please call us on 01553 817990, or email us at info@sealskinz.com.
Our customers are the most important people and we will do everything we can to make sure that you get the most out of your SealSkinz products.
Happy biking,
The SealSkinz Customer Service Team