Notice – STW any issues ?

Fingers crossed but Anthony thinks he’s fixed the login bug. The login page was being cached and we think that was the cause.

He’s not fixed the ads on the homepage issue yet!

I know it’s tiny in the big list of jobs that need to be done, but I (and many others) miss these every day…

…will emojis ever return?

If it’s a definite no, just say so we stop asking! 🙁

Pages are loading much quicker all of a sudden

are the hamsters on amphetamines?

Had this for an hour or so earlier this afternoon. 503? Progress of a sort I guess? 😉

Yep – been unable to access the site for most of the afternoon.

They haven’t fixed the ads on the homepage for paid members using IOS Safari.

Have cleared data/cache, re-signed in here again but to no avail

Still, it’s EBIKE WEEK from 21st-25TH OCTOBER *

Maybe that means we’ll not need to read about them for another 51 weeks?

(*not actually a full week)

Still, it’s EBIKE WEEK from 21st-25TH OCTOBER *

Those banners are really bloody annoying. I only want to see text and photos / vids that people have posted, not advertising banners.

Those side banners don’t even show properly on my Chromebook.  All the joy of a distracting psychedelic border, without even being able to see what they are advertising.

This site is chronically slow – have you looked at using CDN service like Cloudflare? I think this would eliminate the speed issue as the content would be then cached on Cloudflares edge servers rather than requests having to be serviced directly by whatever horror show is currently in place.

Its not an expensive solution either and brings a lot of other benefits.

The Congratulations, you got a mention emails are now coming through with a link to the relevant thread. Thanks.

(It’s to page 1 of the thread but that’s just being churlish)

There’s been a flurry of 503 errors and Origin Unreachable errors…

Incredibly slow for me…I’m assuming the findings from Cougar are still being investigated or to be investigated. Although I don’t think my post count would be as high as the big hitters so if it is this slow for me it must be glacial for them…
Saying that, I don’t seem to have the same amount of issues as others…the messaging issue (which was fixed quickly – thanks) and the site load speed (which seems to be an issue for several) – and that isn’t likely to be a quick fix.

it must be glacial for them…

It was in the order of 30 seconds per page load, when it loaded at all.  Logged out it was instantaneous, even with adverts.  Logged in with the new temporary (I hope) account it’s about a second.

I posted some figures above showing a time of around 18 seconds. It’s not always that bad but is never/rarely less than 8 seconds.

@rudedog – it seems this isn’t a hardware issue, more to with (errant?) coding.

UPDATE: We’ve decoupled user accounts from the Ultimate Member system that was causing the slowness so the site should start to be quicker for users with big forum histories. We have some work still to do on profiles and displaying a users forum history within profiles. The 503 errors were down to a bug fix that didn’t work. That was the emoji bug. We are working with VIP support to find a fix for the lack of emojis. To be clear on that, we didn;t remove emojis. They stopped workling when we moved servers for ‘reasons’.

When you say “start to be,” is this something you expect to take a little time to level out?

This page took ten seconds to load, which is a big improvement on 30 but still slower than my vouch account.

EDIT: from “Submit” on this post to page load, 35 seconds.

Thanks for the update Mark…

Why are the user profile/replies created entries not presented with the original topic name and a link into the thread?

There’s no reason for that.

Like I said just up there.. We have some work to do on the profiles and displaying users forum histories.

thanks Mark, hadn’t read your earlier remark.

I’m having a problem accessing the discounts section of the members area. It tells me that my email address is incorrect, even though it’s the address I use for the site. I emailed the support address that comes up on Sunday, but no response from there.

@Mark – another data point. Response times on the Bike forum are now 1-2 seconds. On the Chat forum, still in excess of 8 seconds. That could be down to the number of my posts in each I suppose, but I just thought it was interesting.

OK, so now it appears I can’t start a thread…

I’m getting this message when I hit Submit

II’ll try a few things.

I’ve tried it in Bike, Chat and Overview (selecting Bike).
I’ve changed the thread title.
There are no pics, just a few words.

Still the same error.

All of the above were using Chrome on Windows.

I just tried it again using Chrome on Androind 15 and it seems to have worked (although it took over a minute for the screen to refresh back to the overview topic list).

I cleared the cache and all site data from my windows Chrome browser and now I’ve been hit with the password reset loop.again.

was trying to find an old thread yesterday and realised that the ‘forum’ tab’s missing in my profile with ‘topics started’ and ‘replies created’.  i wondered if itd be under ‘posts’ but that just tells me i havent made any.

emailed tech about it yesterday but no reply.  its not a biggie (at the moment) and not sure if anyone else has reported it?

Those side banners don’t even show properly on my Chromebook.  All the joy of a distracting psychedelic border, without even being able to see what they are advertising.

Re this post of a couple of days ago.  The partial side banners are appearing intermittently now. On some pages and not others.  Or they appear on a thread briefly after I’ve posted, but then disappear if I visit it later.  Not a biggie, but just flagging it up.

That’s missing for me too. Might be part of the change that’s being made to speed up response times?

I’m using Opera and seeing the same sort of issues with the side banners as blokeuptheroad. They’re present (but apparently misformatted) some of the time and sometimes they’re not.

On a personal level I don’t like how they look very much. They make the site feel cluttered, like I’ve stumbled onto a web site run by Reach or something.

It did work eventually.

I’ve been getting a few ‘bad gateway’ messages this afternoon, and it’s just been generally slow loading.

like I’ve stumbled onto a web site run by Reach

Ouch! 🙂

I’ve been getting a few ‘bad gateway’ messages this afternoon, and it’s just been generally slow loading.

Same. Painfully slow again this afternoon.

Ooh, “you’ve been mentioned” @ notifications are working again!  Thanks guys.

my cursor cannot click on my member icon

Having not been logged out for what seems like months I seem to be getting logged out most days now.

‘Forum’ tab missing in my profile. So cannot access previous posts/topics.

Yep – I think we all have that issue

Hi all.
looking under profile on the website I’m sure there was a forums button to show posts I’d commented on or started.
it’s gone.
when I click any of the buttons on the black menu bar (see screenshot) fur a split second a 2 row black member pops up for a split second. Too fast to get a screenshot I’m afraid.
something amiss?

The “forums” button was very useful,  frankly I find the notifications page useless as each post commented listed repeatedly resulting in a lot of clicking to show more.
so now my own forum posts are lost to me

moreover “notify me of follow up comments” which used to send an an email apparently stopped working long ago

Still seeing adverts on my IOS phone/Safari and the time stamps seem off on the homepage. However it’s fine on my iPad that hasn’t had the cache/data cleared.

The “forums” button was very useful, frankly I find the notifications page useless as each post commented listed repeatedly resulting in a lot of clicking to show more.
so now my own forum posts are lost to me

moreover “notify me of follow up comments”

Can we hope this is preceding a better solution?  After being able to post, easily being able to follow a thread you’re interested in, see that there are new posts, and rejoin where you left off seems one of the most basic bits of functionality for a forum.