Home Forums Chat Forum My Dyson sucks

  • This topic has 79 replies, 48 voices, and was last updated 13 years ago by Rich.
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  • My Dyson sucks
  • prettygreenparrot
    Full Member

    Doesn’t suck? I have 2 original DC01s. They suck like proper dual cyclone sucking machines.

    1. change the filters for fresh ones
    2. make sure the cyclone isn’t clogged up with fluff & filth
    2. Take the hose out for spin – if there’s proper suck on it then go to 4
    3. check the hose for blockages or leaks. resolve these
    4. take the foot off the floor head and check the passage from the brush zone to the ‘suck tube’ for blockages. resolve these. with the foot off, check the belt

    Elfinsafety
    Free Member

    What bit?

    The front brush housing. I tapped it against the skirting board and it broke. A piece fell off completely. I ‘phoned Dyson to find out how much a new bit would be (just the plastic housing you understand, no moving parts) and they told me Eighty pounds. Not including P+P.

    I just bodged it with superglue and gaffer tape. Various other bits proceeded to fall off, and within a year it had fallen apart completely.

    Another one I saw fall down a set of carpeted stairs, then failed to work ever again. Too many flimsy little plastic bits inside had broken. Went in the bin. Once witnessed a Henry proper bounce down a set of concrete steps; the only damage was a crack in the top casing. Carried on working perfectly, still smiling away happily.

    something like vaccum cleaner should be robust enough to take a few knocks and bumps. Dysons are wonderful technology, but too flimsy for proper use. My cheapo Comet own brand cleaner, while not brilliant, has survived 3 years so far. £29.99.

    roach
    Full Member

    Hoover wars on STW 😆

    kimbers
    Full Member

    our mieles going well 1 year on its got a good turbo head too for carpet duties

    my mum had a dyson she always rated it, cant really comment on it

    used to have a henry in our student days was a great hoover for the money but the mieles just nicer and much quieter if taht matters and the henry did die by the end of the 3rd year

    GrahamS
    Full Member

    Elfin I just looked at http://www.dysonpartsdirect.co.uk/dysonparts/dc05parts.shtml

    Most expensive part I could find for mine:

    “Hose & Wand For DC05 Motorhead – Includes hose, electrical connections, wand handle and integral tool holster.” £53

    A brush housing appears to be about £15 depending on the model.

    Elfinsafety
    Free Member

    Well Dyson told me it was Eighty Pounds. Not including postage.

    See? Conning b’s. That’s it. I’m never going to buy a Dyson ever.

    trout
    Free Member

    Henry`s rule .

    Carpet fitter and first one lasted 18 years of abuse on sites and customers houses .
    got a new one last year so will report back in 17 years as to its performance .

    GrahamS
    Full Member

    Well Dyson told me it was Eighty Pounds. Not including postage.

    That does seem a lot given that the front soleplate (which I think is the bit you are talking about) is only £15 direct from Dyson (and P&P is free on items over £25):

    tumnurkoz
    Free Member

    As long as there are no blockages in the pipes, check the cyclone isn’t full of ‘clag’ (in the upper part of the cyclone-dust sticks if damp/liquid has been up there) and check both filters, the one most people miss is the one on top of the motor (dc07 etc) my son has 10 dysons (no, really!) and they all suck really well, even the dc01’s he has. I would buy one, user serviceable but the motors let them down on the older models (when a motor goes, it will go big!)

    aracer
    Free Member

    Our Dyson is 13 years old and still going strong (do I win?) Have replaced one bit of plastic which cost ~£20 IIRC. How much do bags cost for a Henry?

    takisawa2
    Full Member

    We have a DC01 in the garage that still works perfectly, despite being dragged around cleaning out cars, plastering / brick dust etc. My eldest vacumed the drive with it last summer. Still going strong.

    toys19
    Free Member

    64p each for a henry bag, takes a good long time to fill up. But henry also has a big cloth filter thing which actually means you can not bother with a bag. My bro is a plumber and he uses henry bagless. (I know suprising a tradesman that cleans up after himself..)

    freddyg
    Free Member

    Our 1995 DC01 died in September this year. The only parts I have had to replace on it were a wand (<£5 from e-bay), the brush (£6 from e-bay) and the sole-plate £15 from Dyson); it was ace. It replaced a Henry.

    We found that, in our house, it was like comparing a football team from the conference to one from the premiership. The Dyson was that much better. That’s why we’ve just replaced it with another Dyson.

    johnfb
    Free Member

    Does a Henry get any bonus points for being UK made? An agricultural Orange 5 to Dyson’s over-engineered overseas plasticy Whyte… 😛

    ivantate
    Free Member

    Our dyson is probably one of the most disappointing items i have bought. after a cheapy electrolux goblin it had less suck and less handy.

    i have stripped it down and cleaned it all out after seeing a few blocked holes.(plaster dust) and have been running without the hepa filter for the last couple of years.

    Travis
    Full Member

    which vacuum for a wooden floor then? (sorry for the hijack)

    Admiralable
    Free Member

    We had Henry hoovers when I used to work at Quasar. Terrible hoovers had the suction power of an asmatic mouse.

    cheers_drive
    Full Member

    Well Dyson told me it was Eighty Pounds. Not including postage.

    See? Conning b’s. That’s it. I’m never going to buy a Dyson ever.
    IIRC £80 is the maximum price Dyson will charge to come out to your house and repair it regardless whats wrong. So it could need a complete rebuild at it would still be £80. Perhaps they didn’t explain it well or you weren’t listening?

    Fir those that are removing filters – why do you think the filters are there? Without them the smallest dust goes straight back into the room. 🙄

    chickenman
    Full Member

    Afraid the affection for Dysons is lost on me: I have used hundreds of different vacuums over the years and while Dysons are OK for cleaning carpets because they beat fairly efficiently, the upright ones don’t seem to suck at all and they are desperately flimsey.
    Henrys are great for all types of dirt, but don’t beat; if they don’t suck, the bag needs changing.
    Miele are the best of all; but don’t attach them to your sander ‘cos the filters are very fine.

    molgrips
    Free Member

    Elf, listen. You used one Dyson and had a bad experience, but there are lots of other positive stories on this thread.

    So perhaps you had a duff model? Maybe one they made wasn’t well designed but others are?

    I’ve certainly never broken anything on my DC20 cylinder. It is very well made.

    Perhaps a slightly less black and white view of the world might be better?

    Maybe it’s a bit like Pace forks. Years of quality stuff and then a few dodgy batches is the one everyone bangs on about for ever more.

    PeterPoddy
    Free Member

    Elf, listen. You used one Dyson and had a bad experience, but there are lots of other positive stories on this thread.

    So perhaps you had a duff model? Maybe one they made wasn’t well designed but others are?

    I read somewhere a while ago that 25% of Dysons go wrong in the first year. Might have changed by now, But £250 for a hoover? Sod that. (Says the bloke that’s just dropped £840 on a fridge! 😉 )

    [smugness] We were given a Henry [/smugness]

    Elfinsafety
    Free Member

    Perhaps a slightly less black and white view of the world might be better?

    No thank you.

    69er
    Free Member

    Crap Dyson experience here too I’m afraid. Mulling over getting a Henry…..

    duntmatter
    Free Member

    Is this what you people get worked up about? 😐

    69er
    Free Member

    Not really, you? 😉

    duntmatter
    Free Member

    I’m incandescent with rage. Not sure what about though. 😆

    Elfinsafety
    Free Member

    I’m fluorescent with rage.

    I use less energy that way, you see…

    King-ocelot
    Free Member

    Molgrips if sister grips still has the original Dyson the g-force she can sell it put her feet up & pay someone else to do her hoovering. http://www.bathhouse-restoration.com/the-original-dyson-g-force-cyclonic-vacuum my uncle (well mums cousin) was part if the design team on the first incarnation, he uses a henry now. Dyson’s aren’t as bad as people make out but a bagless Henry is much better.

    King-ocelot
    Free Member

    I am colourless with undifference.

    molgrips
    Free Member

    Holy cow.. collectable Dysons, whatever next? Sadly it’s not one of those tho 🙂

    King-ocelot
    Free Member

    🙂

    woffle
    Free Member

    We’ve a Sebo X something or other and it’s fantastic. Bought it from a local company who run a repairs business, hoover shop and a cleaning company. The guy who runs it loves Dysons as they pretty much keep his repair company going – on his recommendation we went with the Sebo out of his three choices of Henry, Miele or Sebo.

    He wouldn’t touch Dyson for love nor money – look good, but unreliable. I’m sure people have had no problems with theirs but all I know is that the four people in my family who have bought Dysons in the past 5 years or so no longer own them – they’ve all died and been replaced with something less pretty but more reliable.

    Elfinsafety
    Free Member

    I am colourless with undifference.

    😆

    I’m a sort of dull beige with nonchalance…

    molgrips
    Free Member

    You’re a sort of glowing pink with nobbishness.

    molgrips
    Free Member

    I did not buy a Dyson because it was pretty. Because it’s not!

    Elfinsafety
    Free Member

    😆

    I’m an angry throbbing purple with tumescence…

    molgrips
    Free Member

    That’s more like it.

    Xylene
    Free Member

    Sebo make good vaccums

    Rich
    Free Member

    I’d get a Hetty before a Henry.

    Look at her cute little lashes!! 😉

    Rich
    Free Member

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