Sounds like you got the square root of fudge all. I’d ask for my money back, or at least an explanation of what he thought he was doing.
My BG Fit took about an hour and a quarter. I’d rather they didn’t waste my time to make me feel like I’d had my money’s worth. Most of the things that take time to change out, like bar, stem lengths, heights were already pretty spot on. It helps to have a good idea of what you’re trying to achieve before you book your fit though.
Changes that worked for me:
– Saddle height (mine was too high).
– Saddle position. Mine was too far behind. Not by much.
– Cleat position. Moved it further back I think.
Changes that didn’t:
– Fancy Spesh insoles using the thermal image thingy. The soles they gave me hurt like billy-oh. In all fairness, they did swap them out for free.
Things it fixed:
– Occasional knee pain.
– Hip discomfort.
– Back soreness.
Things it didn’t fix:
– Numb plums on extended climbs.
– Persistent saddle sore on my inner right thigh. I think I need a saddle with a narrower nose.
Thing(s) I changed later on:
– Stem. Shortened it to 90mm from the original 110mm. Bike feels a lot nicer now except on those very rare steep climbs we have in the Southeast. May change to a 100mm stem at some point. Can’t help feeling a lot of it is due to a loss of upper body strength due to riding a lot more for exercise because the bike felt nicer to be on.
I paid £100 for it as a special offer at their Kingston Concept Store. However, for the next bike I will probably use that guy trained by the Bike Whisperer. You can find him by searching the internet if you’re interested. I get the feeling that a more experienced bike fitter will be able to dial the fit in a lot better due to experience than a young lad who has been trained using a “by the numbers” approach, as that’s what the BG Fit feels like. No offence to Specialized. I thought the fit was a great thing, but it didn’t solve everything. They offer a follow up service, but I’m not sure if their recommendation to use a saddle with a cutout will sort out my testicular issues.