Legal advice please – cancelling a new car dispute

I’m calling it.

Worst. stealth. add. ever. 😀

boblo – Member

Noticeably, the person showing the most restraint is now the op

That flower, is utter toffee. The OP has outed himself publicly on this and has now been advised by someone who may, or may not be a solicitor, to stop digging. Ergo, he’s stopped digging. There’s no morality or restraint involved.

But also, the OP is denying to me in writing, on my transcript of the car order, that he has posted this in the first place. So there is an additional lie, either in the post or to me, on my transcript.

He said to me at 20:51 last night, after I called him out for lying: “Hi Ling
Lol that’s not me that’s someone who’s looking for advice on my behalf. I can’t control where they source their advice from. “

Ling you sound like a complete nutter. As if you think it’s appropriate to confront a customer on a public forum especially over a measly £500. Seriously simmer down. Your chat is as bad as your website and it’s very obvious you think if you speak the most and the loudest then your are right.

I don’t give care if you are right or wrong but I know I really dislike your manner of business and I pity anyone crossing your path.

I for one will never hire a car from you and I hope this thread outranks your site for Lings Car Hire, Personal and Business Car Leasing.

£500 suck it up. It’s your business model thats essentially wrong. If there is a grey area make it black and white and wait the 14 days before ordering. It’s not rocket science is it.

Ling’s quite correct of course. Related: if I order a set of bespoke cabinets from a cabinet maker or carpenter, and they in turn have to order materials in from a supplier- and I then abruptly cancel my order, then it would be quite in order for them to charge me a cancellation fee commensurate with the amount that they’re out of pocket.

Same thing here. She’s a broker and has to order custom items from a supplier, just so happens to be a car. If she’s out of pocket then the end-customer should take the hit, which they agreed to, in writing.

For the record, I’ve never bought a car from her but have had a couple of quotes over the years, and she was a pleasure to deal with.

437.52 a month siht the bed, that’s some spend when starting up self employed. I’d pay the her out fee and be done with it

If anyone is really bored, you can see the magic happen:

Bit annoyed, Ling isn’t there furiously tapping away.

Edit: Oh there she is!

Give us a wave Ling!

Yes, you do come across as really disinterested Poopers. 😯

Right, it’s been a blast but off to get some kip now. 🙂

EDIT: Yres,I really am uninterested in the paperwork.
I just don’t like seeing a forum member being torn apart by someone just signing up with one single intention of doing so THEN compounding it by threatening to break the law just to prove a point.

Call the op for lords sake, don’t come on here and snipe at members!

He said to me at 20:51 last night, after I called him out for lying: “Hi Ling
Lol that’s not me that’s someone who’s looking for advice on my behalf. I can’t control where they source their advice from. “

I’d add £50 on for a grown man using ‘lol’ in a relatively formal context.

I don’t know whether to be impressed or disturbed that the office looks ‘just’ like the website 😆

ssshhhhh the more he posts, the more Ling does too – it’s great viewing

Yup. Who could have predicted a technical legal query about about a cancellation fee would be the most entertaining thread of the week by a country mile.

I get the feeling this is one of those few times where the 15min edit window is worth it.

Again, heavy serious.

nickc – Member

I don’t know whether to be impressed or disturbed that the office looks ‘just’ like the website

Hmmm. I am watching you!

Please note, when I am sitting at my desk “working”, I am on camera on the top left of my website. I trade on 100% transparency. It reverts to an image if I leave my desk, or don’t type anything.

Here, I’m reading one of Poop’s posts, you can see it in my face.

I’ve had a quick read through the thread. In summary:

OP wants to wriggle out of a contact to avoid paying the cancellation fee for something he has signed for, but no longer wants, and is willing to lie to make that happen.

Ling is putting her foot down and demanding he pays the cancellation fee. She appears to have the law, and morals on her side.

I don’t see how naming and shaming on either side has much consequence at this stage.

Is that about right?

Someone just commented on my FB page:

“Haha, legal advice from a cycle forum. I’ve no time time to read it all, I need to ask about my heart condition on a fishing forum”

🙂

– Ling

This thread is magnificent, it has also put Ling to the top of my list on where I will procure my next day.

angeldust – Member

I’ve had a quick read…
Is that about right?

About right. But you missed out Pooper’s indignation. Which, apparently, is MOST IMPORTANT!

– Ling

<waves at jamba> – handy to know he’s lurking, a valuable service you’re providing here!

And ***WHO*** is looking at an M4 Convertible? Hmmm. That’s the kind of car I HATE to order, for the very reason of this thread.

<clicking the link and looking at unusual cars ling doesn’t want to order 😈 >

Just for your info, so we can put to bed the conspiracy theories about how I know about this forum thread.

Plenty of IT people who know about this sort of thing (also plenty who know about proxies and things like that 😉 ) – you spoiled all our fun 😉 I do sometimes wonder whether this forum should add the noreferrer tag.

Someone just commented on my FB page:

“Haha, legal advice from a cycle forum. I’ve no time time to read it all, I need to ask about my heart condition on a fishing forum”

– Ling

You may laugh, but there are quite a few legal professionals on here.

A lot of unprofessionals as well, but I stand by my original point.

Hi Ling,

Where do you stand on the wheel size debate?

Is tubeless the way forward?

Do you think that long, low and slack is the future?

What tyres for a legal pickle?

These are things you must consider now you’ve created a login.

Do you have a fancy coffee machine and a log burner, but think log burners should be banned?

Have you considered weeing in the OP’s shoes or perhaps owning him with a pair of bombers?

<waves at jamba> – handy to know he’s lurking, a valuable service you’re providing here!

Probably isn’t him…

Hi Ling

Can you tell Guy to sit up? That posture is really bad for his back.

I don’t know whether to be impressed or disturbed that the office looks ‘just’ like the website

I am disturbed. YMMV*

*IGMC

I’m guessing might have been me. Pretty sure our company ISP cycles through a list of their global servers on a daily basis. Sick of getting google.cz or google.de – I may be completely wrong though.

The obvious difference is that she’s tying it in with a finance package – she acknowledged earlier that when you cancel the finance that automatically cancels the car. She can write what she likes on her order forms, but it doesn’t pass that liability of her business model on to the customer.

Question for Ling: When putting knives in a Dishwasher is it best to go blade down for safety or blade up for a slightly more thorough wash?

Noticeably, the person showing the most restraint is now the op

Nope. It’s me.
6 pages filled with antagonists with names ripe with bad punning opportunities.

Not a single snarky pun was posted.

I’m itchin’ though. Seriously itchin’

Do I win a spitty badge?

she acknowledged earlier that when you cancel the finance that automatically cancels the car

…but it doesn’t cancel the costs associated with ordering the car. (Unless I’m missing something.)

funkmasterp – Member

Hi Ling,

Where do you stand on the wheel size debate?

Is tubeless the way forward?

Do you think that long, low and slack is the future?

What tyres for a legal pickle?

These are things you must consider now you’ve created a login.

Do you have a fancy coffee machine and a log burner, but think log burners should be banned?

Have you considered weeing in the OP’s shoes or perhaps owning him with a pair of bombers?

Actually, I do cycle. I have 4x Kalkhoff (?) E-Bikes, 2 of them are the semi-illegal ones-you-really-should-put-a-number-plate-on-but-no-one-ever-does kind. Good quality kit, I think.

I have 4 because 2 got stolen, then recovered in perfect nick, so now have 4. One more and I could use a different bike Monday-Friday.

– Ling

This has been a wonderful read.

It’s actually refreshing to see a business owner call someone out, striking out of deals or not paying bills has a direct impact on someone – it’s just you’re normally insulated from it, and this time the business owner bit back.

Ling, could you chase some on my clients please?

I’m the one in the middle east browsing Mini hatches.

E-bikes?

Cougar or Drac can you please ban Ling?

2 of them are the semi-illegal ones-you-really-should-put-a-number-plate-on-but-no-one-ever-does kind.

Oh no… stand well back everyone…

About right. But you missed out Pooper’s indignation. Which, apparently, is MOST IMPORTANT!

– Ling

Not true. He’s both uninterested and disinterested, he said so several times, just in case you thought the pages of Data Protection outrage suggested otherwise.

Where are the e-bikes on your website – I’d really like to lease one? A top of the range completely custom spec one of course…

aracer – Member
codybrennan » Same thing here. She’s a broker and has to order custom items from a supplier, just so happens to be a car. If she’s out of pocket then the end-customer should take the hit, which they agreed to, in writing.
For the record, I’ve never bought a car from her but have had a couple of quotes over the years, and she was a pleasure to deal with.
The obvious difference is that she’s tying it in with a finance package – she acknowledged earlier that when you cancel the finance that automatically cancels the car. She can write what she likes on her order forms, but it doesn’t pass that liability of her business model on to the customer.

Yes, it does cancel the car. No-one gets free cars. But what about her fees up to that point?

Back to those cabinets again- lets say they’re £10000, and I agree to take a finance package from the cabinetmaker. They commence building them, and order in large amounts of Voehringer ply from a provider, in an unusual colour, and start to cut them to size.

I ring up- cancel order. Finance gets cancelled, so the means of payment is gone. HOWEVER!!! the provider is still out of pocket, and is quite entitled to have reasonable costs paid back.

Same thing here.

*wonders how lings (ROTFLMFAO etc etc) are going with Team Mick & his legal eagles*

…as in genuinely curious. It’s like a game of chess.

…but it doesn’t cancel the costs associated with ordering the car. (Unless I’m missing something.)

Which is a risk you take as a business owner with a business model that relies on leveraging goods and services. Or you wait 2 weeks for the finance cooling off period (which is there for a reason) and you don’t have these issues.

I’d be interested to know what happens when you order a car from the factory and exchange rates change increasing the cost of the vehicle? Does this get passed to the consumer / trader / broker or does the manufacturer guarantee the price for factory orders?

This is absolute gold, and as has been said, Ling’s a bloody fantastic addition to the forum.

Mad website, winding up grumpy bastards on the forum, touch & go illegal e-bikes, this is a welcome change from “what sticks from the coppice for my wood burner”