Yes, the steerer is very long as its come from an XL frame with a long headtube.
The guy seems honest and willing to help which leads to believe it was a difficult job. Am i being too kind?
I’m finding this thread hard to follow although I’m a complete amateur so what do I know, but how the hell does a LBS not have a facing tool for levelling off the headtube to take the new headset, come to that, how can they not seat the crown race? regardless of the length of the steering tube?
I’m surprised they didn’t just hammer the steering tube onto the headtube with a few nails.
BTW – yes, you are being too kind