Internet Question/help

So we’ve got virgin media broadband, all well and good-get 10mbps download speeds pretty consistently BUT when it comes to loading pages, specifically ones with lots of images (google image search, flickr etc) it is really slow, and occasionally hangs?! As anyone else had this problem/ know the fix? On a mac using safari, but also affects the pc users in the house aswell…Have entered open DNS servers into the network utilities bit, which seems to have helped slightly but its still not actually that good.

specifically ones with lots of images

class

*sniggers*

Your download speed may well be 10Mbps but upload speeds are typically much slower, probably less than 1MBps. You could try http://www.broadbandspeedchecker.co.uk to check your actual speeds.

Mike

High latency perhaps? If you ping a local website, what response times are you getting? (Start / Run / cmd / ping http://www.bbc.co.uk) (EDIT: STW adds ‘http://’ on this line – ignore it, it’s just ‘ping www etc’)

Several computers – is one of them running bittorrent constantly?

Virus / malware battering your connection?

PING http://www.bbc.net.uk (212.58.246.95): 56 data bytes
64 bytes from 212.58.246.95: icmp_seq=0 ttl=53 time=64.911 ms
64 bytes from 212.58.246.95: icmp_seq=1 ttl=53 time=26.201 ms
64 bytes from 212.58.246.95: icmp_seq=2 ttl=53 time=39.394 ms
64 bytes from 212.58.246.95: icmp_seq=3 ttl=53 time=16.511 ms
64 bytes from 212.58.246.95: icmp_seq=4 ttl=53 time=22.602 ms
64 bytes from 212.58.246.95: icmp_seq=5 ttl=53 time=41.836 ms
64 bytes from 212.58.246.95: icmp_seq=6 ttl=53 time=17.924 ms
64 bytes from 212.58.246.95: icmp_seq=7 ttl=53 time=24.595 ms
64 bytes from 212.58.246.95: icmp_seq=8 ttl=53 time=32.426 ms
64 bytes from 212.58.246.95: icmp_seq=9 ttl=53 time=30.914 ms

— http://www.bbc.net.uk ping statistics —
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 16.511/31.731/64.911/13.602 ms

Noones runnnig bittorrent and even when its just one of us using it, its still slow. Distance away from router
has no impact on the speed either.

Also have NO idea what steve g and cynical are on about…

Also on Virgin Media 10Mb

Judging by the varying ping speeds it sounds like congestion somewhere on the service. There’s probably too many people contending your service. You could, however, try changing the MTU on your router as that can make a difference in cases like this.