I own one. I bought an 8.7 in the sales, stripped it, and rebuilt with great kit. The niggle about the remote is fair. Even the updated version is still not perfect. What I did find is the cable routing needed finishing inside, and since, it’s the quietest running bike in my quiver.
I don’t agree about the removable battery. That’s a great feature IMO. Takes about 10 seconds to remove and have charging. Battery cover comes off with one small twist, battery out simply, and the charger cable magnetically clips in and done. For really big days, or stage races, you can keep a second charged battery ready. Fixed batteries are inflexible and as you say, the bike itself has to be near a socket! What I would say is that I have added a couple of tweaks to the cover to make it as solid and silent as it should have been from factory.
Bottom line, I’m saying the niggles are easily rectified, and the removable battery is clearly divisive, but for me, was one of the USPs Vs the competition.
Where we agree 100% is that it’s a superb, versatile bike. Mine’s down to 17kg in light guise, and 18.5kg in big mountain guise, in size large.
Great bike.