Dave has been in contact today, saying he believes he refunded me in September, and asking me to check with my bank. This I will do, but I can’t do it online as I can only view transactions from 29th Sept onwards, so I’ll have to go into my branch. Should I discover that I have had a refund and inadvertently missed it, I will certainly post on here to let any interested parties know.
For what it’s worth, my complaint is that although I did receive a program, I had absolutely no opportunity to discuss it at all, so was unable to ask any questions or modify it to suit me at all. If it was a good program or not is hard to say, but the trainers in my local gym were concerned that I should follow it without any backup. In the end I used part of Dave’s program along with my existing gym program.
I can’t comment on any personal trouble Dave has experienced.