So an update on this. I went to town on the flat and repainted over the mistakes with emulsion and it seemed to take.
Now i got an email yesterday stating
Items to be addressed as follows;
Cleaning: the whole flat , all windows and window sills needed general cleaning.
Damage:
Few scratches on the hob surface and dark edges of the door in the bedroom and the bathroom.
In order that there are no delays, we have already received quotes to rectify the above and they are as follows:
Cleaning: £45
Total:£45
which takes the p*ss! I cleaned that flat for 2 weeks and it was sparkling clean. I spent 2 evenings cleaning just 3 windows (yes i’ve only got 3 windows)
I read through the tenancy deposit scheme and my agreement and it seems i’ve got them over a barrel. Not only are they not taking into account fair wear and tear but they notified me 12 working days after the tenancy end and it states in the signed paperwork they “must tell the tenant within 10 working days at the end of the tenancy if they propose to make any deductions from the deposit”
I just rang them up and they guy said he needs to speak to his manager 🙄