Home Forums Bike Forum Another great HOPE customer services story

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  • Another great HOPE customer services story
  • iainc
    Full Member

    ….so I posted on here a week back about my 18 month old Hope HID that was flickering when riding. It has been well used but not abused so I sent it off to Hope to see what they could do with it. Anyway, I sent it off on Wed am from work, and it arrived back today, with a new bulb, free of charge – could have been around £80 if they wanted…..

    How good is that for customer servicce then ?

    ….and you know, it works, ‘cos I’m thinking of an LED next winter and my money now is going to those nice chaps at Hope

    lowey
    Full Member

    I have had similar after sales experiences with Hope. The reasone why all my stuff from now on will be Hope. NO question.

    Great company.

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