We have a little progress. The lowers are off (easy when you know how!). There was not very much oil in the lowers (I haven’t checked what should be in there but I am guessing 20 mL each side at the very most – probably a lot less. It was clean looking and very light yellow in colour.
The damper side had a lot more oil in the upper. This was slightly blue in colour. The air spring side had some oil (pale yellow colour) in the upper – but something more worrying… a very thin metal washer which is mishapen and split. This might be what the manual refers to as the wavy washer. I’ll investigate but gut feel is it shouldn’t be split? So I’ll need to get parts.
All the oil looks clean, and at first glance all the seals seem fine, no corrosion scratches or dirt on the inside so hopefully fix this washer if needed refill with oil and we will be back in business.