Orange P7 circa 1997, cracked a chainstay.
Stif just raised their eyebrows in a “well done sir, respect” sort of way and instantly said they’d need 3-4 weeks to get the frame stripped, replaced and re-built, did I want another P7 or an upgrade to another Orange?
Those were the days. None of this talk to the manufacturer about a warranty claim nonsense. They sold me it and they were taking responsibility.
Now someone mentioned BB axles (spindles I think, but…). I totalled an XT HTII (760? The first 10 speed XT) – absolutely tore it in two. While pootling up a climb in granny ring.