We’d like our Instagram account back please

If you follow us on the socials you may already be wondering why we’ve been very quiet on Instagram recently. The reason is simple – on the 15th Febru …

By mark

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What a complete and utter lowlife scumbag. Boils my blood.
I’ve tried reporting it. Doesn’t give you the option of stolen or hacked account. Closest is impersonating I guess. That said to report that need the original Instagram name on your account.

Hope you get it sorted!

just tried to report it but the @singletrackmagazine account isn’t being recognised ?

Any hints on reporting? When I click ‘Report Account’ > ‘Its pretending to be someone else’ > ‘a business or organisation’, I search for singletrackmagazine and nothing shows.

scratch that, reported as someone I know rather than a business

That’s disgraceful….so blatant and I cant see why this isn’t a simple decision for Instagram and return it to it rightful owner

Happy to report account but to report as? Report account offers ‘content that shouldnt be on Instragram’ (…which sort of fit as ‘Intel. property violation’ or ‘Scam or fraud’ but they are not posting content) or ‘Its pretending to be someone else’ (Changed all the names so not really)?

You can report it as ‘Posting content that shouldn’t be on Instagram’ and then ‘Scam/Fraud’. Not sure if that’s the best place to to report it, but that’s what I’ve done.

You can report it as ‘Posting content that shouldn’t be on Instagram’ and then ‘Scam/Fraud’. Not sure if that’s the best place to to report it, but that’s what I’ve done.

That’s what I’ve done, it’s probably more about the number of reports than the context.

Reported.
Just so annoying.
I’ve done an awful lot of reporting recently.
Seems that virtually every post you make gets jumped on by the ‘promote it on…’ spam crowd. 😡

Reported. Can’t believe they can get away with being so brazen.

Reported.

Okay, thanks for the instructions above. Reported. Twice

Reported.

Reported. Couldn’t decide what avenue to go down so I’ve reported them once on each, that should at least help it stand out just from a volume perspective.

stevemakin
Full Member
scratch that, reported as someone I know rather than a business

This is what I’ve done. Bloody scammers 🤬

Guessing it’s been taken down now? Can’t see singletrackmag, just @’s to it and they link to blank page (user not found)

@singletrackmag no longer exists. The hacker has changed the account name to @alwayswinner50k2

The new name is better. I’m sure it’s a pain but the I’d favour starting again

Has @alwayswinner50k2 gone now? Can’t find any sign of it

The account seems to have disappeared.

Well that’s the most ‘action’ we’ve seen so far on this entire issue.

It does seem to have gone. But some poor pen seller is being held to ransom with exactly the same m.o. as @alwayswinner50k3 ☹️

@alwayswinner50k2 has been taken down by the looks, couldnt find it when i searched.

@alwayswinner50k3 was up, with the same message of ransom on an arts type business account, so i reported that instead, ****..

Oh duh, I searched for alwaysAwinner 😐

WTF? https://www.instagram.com/singletrackmag/

Clearly not us so report away if you will – Many thanks

Sounds like they are trying to block phoenix accounts.

It also sounds like they are watching here….

Yes, we are getting DMs from the new account. Fun and games

Oh duh, I searched for alwaysAwinner 😐

Yeah, it’s obviously nothing personal, searching alwayswinner2.. there are loads with the same little Dick’s profile message

I’ve also reported the WhatsApp account linked to on the accounts they’ve stolen

Looks like what has just happened is either the hacker has now deleted our old account, which then made it available again or Instagram deleted it – same outcome.

Someone – One of our community (I’m talking to them right now) – very quickly registered the account, which is now empty.

Have also reported a few of the other alwayswinner… accounts with the same profile message.

You’d think sorting this kind of stuff out would be simple for the likes of Instagram, especially when it is so blatant.

Have also turned on 2FA for my own account, not that it’d be worth hacking anyway – you’ll not extort much out of someone with 28 followers.

edit – having read the above post, glad it looks like we may have won this battle and I’m sorry for reporting Singletrack Magnesium already.

You’d think sorting this kind of stuff out would be simple for the likes of Instagram, especially when it is so blatant.

Millions of accounts, probably only 100s of staff on customer service…

Wow, the way Facebook/Instagram are behaving it’s almost like the only thing they care about is the money. Hard to believe I know…

We have possession of the old account. less its followers and posts at the moment, but we will keep pushing for Instagram to restore those. In the meantime please follow our new account. If we get the old one restored we’ll request it be merged with our new one, but our experience so far doesn’t fill us with hope on that score.

And thanks to Mr. Dave Anderson for 1) Jumping on the account as soon as it became available earlier and 2) for handing it over to us. Much appreciated 🙂

Now, we just need to get those 50k followers back 🙂

Well I’ve just set up 2fa on all my accounts now so cheers, I guess 😕

Would like to be able to report it, but I’ve had my own Instagram account hacked and stolen, and so unable to. Frustrating experience, and despite all the jumping through hoops requested by ‘customer services’, it’s been all to no avail.
Hacking ****s! Hope you get your account back.

I had my Facebook account hacked in the same way and yes hindsight is such a great thing! Always put 2FA on all of your accounts, that is the lesson to take away from here!

Does this mean that our accounts are in any way compromised / open to someone they shouldn’t be by this?

No. There’s no risk to your accounts here. This was entirely an Instagram platform issue.

Bummer. Thats the joy of utter dependrnce on Social Media and one company providing.

I reckon its a raid by MumsNet 😉