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Resetting an iphone...
 

Resetting an iphone help please

Full Member
Topic starter
 

Hi, bit of a specific bit of help here and my google isn't coming up with the answer...maybe someone on here can help.

My employer gave me a new iphone to replace my current one. I transferred my profile and all details from the old 13 to the new 15 with no bother.

I am able to keep my old 13 for personal use but may just sell it.

After I transferred my profile across the 13 was completely reset and 'empty' and I should have left it like that...however, without thinking I started trying to get onto the phone to access the settings to find out what memory size it has. I started following the set-up prompts and put in my wifi password then entered a passcode for the phone. But the next bit of set-up is allocating an icloud profile and I don't want to do that and I'd like the blank phone to not have the passcode or recognise the wifi at home.

Any ideas how I can undo those couple of actions to take the phone back to being completely blank and therefore sellable?

Thanks!

 
Posted : 02/08/2024 2:50 pm
thecaptain reacted
Free Member
 

https://www.imei.info/

But unfortunately I think you will need to complete the set-up and then factory reset now.

 
Posted : 02/08/2024 3:04 pm
Full Member
Topic starter
 

Yeah, thanks John...I now realise I didn't need to get back into the phone to find the information. And I suspect you're correct about having to complete the set-up before resetting...unless someone knows differently????

 
Posted : 02/08/2024 3:21 pm
Full Member
 

They are hard to spot, but I'm pretty sure there's still a "Skip" or "Do it later" button for every stage during the setup phase. There certainly was when I last did it about a year ago. Then just erase to factory settings.

 
Posted : 02/08/2024 3:36 pm
Full Member
 

Easiest way to factory reset is as you’ve already done once.

however, make sure you remove it from your list of devices before resetting.

this might help https://support.apple.com/en-us/109511

 
Posted : 02/08/2024 4:02 pm

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