What was the poor service? There are hundreds of retrobikers had great service from him, including me several times. He has also done stickers for a company I help promote, great service all the time. I’ve probably spent at least £1500 on stuff from him over the last 2 years.
I’m not rubbishing your opinion, things do go wrong sometimes, but it’d be nice to know the problem you had. I know it isn’t his main business so things sometimes can be held up (had a 2 week delay once as he was on holiday!) but the speed and quality of his stuff is always excellent with me.