“tbh going by those terms and conditions they should honor the orders! its a cock up on there part and there isn’t a directly related T&C’s clause which by trading standards means that this should be honored!“
Not at all. Try reading the T&Cs. The recently quoted parts of the T&Cs (which I suspect are the only ones you’re looking at) are for cancellation of contract. They’re only applicable once a contract has been created, and if you read the clause that was posted three pages ago (and is bog standard trading law anyway) the placement of an order does not constitute a contract:
“7. After placing an order, you will receive an email from us acknowledging that we have received your order for the Goods, and the delivery services you have requested from the delivery service provider. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to Evans Cycles to buy Goods. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Goods have been dispatched by the delivery service provider (the “Dispatch Confirmation”). The contract between you and Evans Cycles will only be formed when we send you the Dispatch Confirmation.“
The text accompanyng the voucher seems to clearly state that it’s valid for “your next purchase over £40” and that it’s not valid for gift vouchers.
Which means the people whining like it’s some sort of human rights issue don’t seem to have a leg to stand on in any respect whatsoever.