Officemate who won&...
 

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[Closed] Officemate who won't shut up

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 jhw
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What do you do - how do you deal with this? Here are the facts...

- I significantly outrank her but she's been around longer. Bluntly she is support staff whereas I'm business core.
- she's mentally quite unstable and generally a very angry person (in an otherwise very low-key office) but I'm currently on her "good" side although I think she's picking up on frostiness lately
- is constantly on the phone shouting in a way that makes it impossible for me to do my job, even when I'm on sensitive calls myself (drowning me out). One time I did wave at her to turn her ****ing volume down (she is support staff; I was on a client call) and afterwards she got well pi$$y about it...
- we've recently installed new IT systems and this has been a particular catalyst for the telephone temper tantrums. Also it means there's been a constant flow of IT staff in our office which is very disruptive and unnecessary (everyone is having problems but she's the only one being a diva about it...)
- whenever I'm crazily busy she asks me to look at photos of her nephew or comes out with assinine mundanities like "JHW, I'm HUNGRY..."..."JHW, shall I have the salmon for lunch or penne arrabiata?" etc. When I'm 5 minutes off a deadline that's been building for months...

Shall I headbutt her/"quiet word" her/marry her?

/rageattack


 
Posted : 21/12/2011 12:34 pm
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You could always have a read of the office practical joke thread??


 
Posted : 21/12/2011 12:36 pm
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whereas I'm business core.

That's your problem right there. Your attitude. And to confirm this...

she's mentally quite unstable

Do you consider yourself good with people?


 
Posted : 21/12/2011 12:37 pm
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Reminds me of this particularly funny episode:

[img] [/img]


 
Posted : 21/12/2011 12:37 pm
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make a little placard that says "button it, fatty"; whenever she is being loud, hold up the placard and stare at her with a withering look in your eyes - this is negative reinforcement.

if you want to take a more complete approach, then whenever she does actually shut up (in response to the placard, or when you are clearly busy or on the phone) throw her a biscuit... bonus points for throwing it on the floor and motioning for her to pick it up in her mouth.

HTH

Dave


 
Posted : 21/12/2011 12:37 pm
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I significantly outrank her but she's been around longer. Bluntly she is support staff whereas I'm business core.

Have you considered the possibility that you might be a bit self important?


 
Posted : 21/12/2011 12:38 pm
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[url= http://singletrackworld.com/forum/topic/any-good-office-practical-jokes ]Be quiet![/url]


 
Posted : 21/12/2011 12:38 pm
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penne arrabiata

Mmmmm, penne arrabiata. Had that last night. 🙂

Sorry nothing useful to add.


 
Posted : 21/12/2011 12:39 pm
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Perhaps a) get over yourself, and b) ask her not to disturb you when you're working?

Is business core like jaycore and hardcore xc?

Mulletus Maximus - Member

Mmmmm, penne arrabiata. Had that last night

Did you have a tray?


 
Posted : 21/12/2011 12:39 pm
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Just tell her she's a pain in the arse and let her deal with it. If her method of dealing with it is to become more of a pain then tell again. She will either try harder not to be a pain or hate you so much that she will no longer have anything to do with you both outcomes would be a result.


 
Posted : 21/12/2011 12:41 pm
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Is she support staff?


 
Posted : 21/12/2011 12:41 pm
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invite her on a climbing weekend.


 
Posted : 21/12/2011 12:43 pm
 hels
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Deploy some Picolax in her coffee before important calls. That may buy you some time.


 
Posted : 21/12/2011 12:45 pm
 jhw
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ha I see what you did there crispedwheel.

No you're right, it is pompous to view the rank thing as material to this. It's not really relevant. But the problem is definitely with her, not me, even if I am a bit of a pompous little man...you don't act this way in an office

It's exactly the same issue as the Asky Man thread though, i.e. I'm completely stumped for a response when other people fail to respect social norms/boundaries! Very Peep Show/RossfromFriends. I hope this doesn't end in an almighty row


 
Posted : 21/12/2011 12:46 pm
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I don't know about owt else, but I do know that alfabus should be running the country! Or at least be in charge of foreign affairs

Vote for alfabus! 😀


 
Posted : 21/12/2011 12:47 pm
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You could always have a read of the office practical joke thread??

or the "do tw*ts know they are tw*ts" thread from yesterday

she sounds like one of those people who are so absorbed in themselves that they're completely obliviuos to the effect their behaviour is having on others, and too arrogant/pig-ignorant to accept anything to the contrary.

Not sure what you do with that kind of person.

Ask her line manager to have a word?


 
Posted : 21/12/2011 12:48 pm
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. One time I did wave at her to turn her ****ing volume down (she is support staff; I was on a client call) and afterwards she got well pi$$y about it...

Don't know where you work but if you were senior to me and used the f word at me you would be on a warning. Tbf your attitude stinks as much as hers, your op makes you sound really arrogant so if thats how you behave at work she's probably trying to wind you up.

All you can do is *politely* (I.e not the f word)? Ask her to keep the volume down, make sure she knows what your deadlines are and reiterate the need for quiet when on a customer call. I'd probably be sending around a general office etiquette memo to set out what is expected. It can go to everyone and not single her out but she may subtly get the message? I've worked with a pain in the arse before and the best advice I got was just to put them in a little mental bubble in my mind and block them out. It worked.


 
Posted : 21/12/2011 12:48 pm
 hora
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Approach someone within the business for advice, policy etc.

I've worked with girls like the one you describe and they can be utter political animals without realising it when they perceive they are being 'attacked'. When in reality you are asking someone to be reasonable. She'll have a little list in her head of victimisation. She'll also lack any self awareness at all. To her, shes normal. You on the otherhand are grumpy and probably a bit of a doom and gloomer.

You need to start doing something otherwise you'll snap at her and she'll have the 'look at me prostate on a cross whilst he bullies me' syndrome.


 
Posted : 21/12/2011 12:48 pm
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She's support staff?

She's not worth anything then. Sack her.


 
Posted : 21/12/2011 12:49 pm
 jhw
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there was no use of the eff word ([i]plenty[/i] from her though) - I just raised my hend quickly and then lowered it, i.e. a "lower your volume gesture". It was a bit of an abrasive thing to do but I was on the phone to a client, while she was on the phone talking to a friend, and I just lost it.

I agree that support staff matter and the rank thing isn't really material. If I were support staff and she were business core, this would still be wrong though, wouldn't it? Minimum standards of behaviour etc.


 
Posted : 21/12/2011 12:51 pm
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I'm completely stumped for a response when other people fail to respect social norms/boundaries!

You actually mean when they fail to respect [i]your[/i] particular norms and boundaries. Not everyone is like you. You must have noticed this by now? Do you think they should all have your outlook on life?


 
Posted : 21/12/2011 12:52 pm
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alfabus should be running the country! Or at least be in charge of foreign affairs

do you want me to have a crack at the eurozone crisis? I'm sure the balanced application of placed abuse and confectionary would work wonders on the toughest of politicians.

Dave


 
Posted : 21/12/2011 12:52 pm
 hels
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I know the type well, usually not very smart but with low cunning to spare. She probably already has a number of complaints in to HR about you picking on her.


 
Posted : 21/12/2011 12:54 pm
 DezB
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[i]No you're right, it is pompous to view the rank thing as material to this. It's not really relevant[/i]

No it's not. [i]You're[/i] right to be annoyed by an inconsiderate turd working in the same office as you.
I have told people in the past, or used management to do it (eg. helpdesk (yep, more support scum (hey, I used to be one) playing Radio 1 all day long making it impossible to concentrate).

Trouble is, if she is [i]mentally unstable[/i] you're fighting a losing battle.


 
Posted : 21/12/2011 12:54 pm
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Posted : 21/12/2011 12:54 pm
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oooooh business core eh? you ARE awesome


 
Posted : 21/12/2011 12:55 pm
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Ah that's fair enough. If she's swearing all the time can't you just get her sacked/spoken to? If she's that disruptive she's bound to be winding up others?


 
Posted : 21/12/2011 12:55 pm
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Am I the only one who thinks the Support Staff vs Business Core (Whatever that means) thing is an odd thing to make a big deal of ?


 
Posted : 21/12/2011 12:56 pm
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There is a girl in our office who is exactly as you describe. Everything and anything is treated as an interesting anecdote that must be broadcast at maximum volume to the entire office. She also swears a lot at really inappropriate times and is constantly making veiled xenophobic/borderline racist comments.

She is business core though so there's nothing that can be done 😀


 
Posted : 21/12/2011 12:57 pm
 jhw
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You actually mean when they fail to respect your particular norms and boundaries. Not everyone is like you. You must have noticed this by now? Do you think they should all have your outlook on life?

You're right to an extent but equally surely some social norms and boundaries are objective - that's why they're called "norms" and not "certain individuals' points of view"! Like that you don't make the moves on the girl you know a guy is after while enjoying his hospitality, or shout swearwords in the office about insignificant stuff!

Ack it's all kicking off again, albeit I hope in an entertaining way...


 
Posted : 21/12/2011 12:58 pm
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you don't act this way in an office

act like what exactly? talk to you and ask IT support to fix her IT?

When I'm 5 minutes off a deadline that's been building for months

You've managed your time and deadlines poorly, and are now taking it out on her.


 
Posted : 21/12/2011 12:59 pm
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That you tube clip is quality!! Man on the edge right there!!


 
Posted : 21/12/2011 12:59 pm
 jhw
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No when the office is "go go go, red alert" (as happens sometimes here), you do not at that point volunteer to show everyone pictures of your nephew...you pitch in to help.

There are tears on those IT calls, is what I'm talking about...tears!


 
Posted : 21/12/2011 12:59 pm
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No when the office is "go go go, red alert"

Where do you work? Thunderbirds HQ?


 
Posted : 21/12/2011 1:01 pm
 hora
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Flip it over to a male doing the samething (i.e role reversal). There would be words spoken wouldn't they?


 
Posted : 21/12/2011 1:02 pm
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WTF is "business core" when it's at home? Is that like saying "personnel mobility and relocation executive" when you mean "bus driver"?


 
Posted : 21/12/2011 1:03 pm
 jhw
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You are absolutely right that there's possibly a gender issue here which is why I haven't said anything - I do wonder if in that respect part of the issue is with me and maybe my inability to respect difference, etc! i.e. different people just do things differently? Don't want to be oppressive. Don't want it to escalate into a row.

We've established above that I'm a pompous w@nker for bringing the rank issue into it, and I've retracted that as irrelevant, but business core are the people who go out and make money and basically keep the lights on, while support staff are the people who may still play a very important role but don't actually sell/make what the business gets its income from. The distinction does exist


 
Posted : 21/12/2011 1:05 pm
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I had a one off issue that was similar with someone at my work.. I was on the phone and the maintenance guy wanders into my office, at this point he can clearly see I am on the phone. he starts banging around with the radiator and I couldn't hear the other end of the line. I muted the call, and said 'do you mind I'm on the phone'! to which he stormed off and went to his manager, His manager came to see me and I explained the situation.

This guys line manager was insisting that I apologise so I dutifully did as I was told, even though I was in the right in my mind.

after I apologised to the guy he said that if I had spoken to him like that in the real world he would have smashed my face in and I'd be picking up my teeth for weeks..Admittedly I laughed very hard in his face and told him that he could try which annoyed him even further (bloody bullies) I in turn reported this to his line manager as unreasonable threatening behaviour, little did I know that others had complained and he lost his job.

moral is complain to their manager they may have been pissing everyone off.


 
Posted : 21/12/2011 1:08 pm
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be thankful - I sit in an office where no one speaks for 8 hours, as it not even hello or goodbye.

button it fatty

I used that little gem to someone the other day after she stopped me and son (in pushchair) crossing a road full of stationary cars. She absolutely exploded and screamed abuse at me and my son for the next 5 mins as we walked along next to the crawling cars. The abuse included screamming that my son (pointing at him) was a bastard offspring, my wife is this and that, I was white trash. I blew her kisses and laughed, which did the job, but am sure it scared my son a bit.


 
Posted : 21/12/2011 1:09 pm
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Can you move to somewhere else in the office? Have a polite word that sometimes you're too busy to chat? Maybe eventually of being nice but firm she'll get the hint?

Tbh what amazes me is the number of people, who instead of offering constructive advice want to try and make this all your fault and blame you! Even if it is party your fault (I dont think it is) pointing it out isnt really going to help.


 
Posted : 21/12/2011 1:11 pm
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I'm support [b]AND[/b] business core. Yippie Ki Yay Kimosabe. 😀


 
Posted : 21/12/2011 1:16 pm
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I think I am support with aspirations to become core 😀


 
Posted : 21/12/2011 1:19 pm
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I predict "business core" to become the new bombers. Classic.


 
Posted : 21/12/2011 1:19 pm
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jhw - your posts are class my man, they bring out some issues you have but then you take it all on the chin when people round on you and point out you sound like a muppet. Kep them coming. You do make me laugh 😀


 
Posted : 21/12/2011 1:23 pm
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Get her promoted out to another office.

In the meantime, tell her she has a strong and commanding voice, but you're a bit deaf so can she keep it quiet while you're on the phone.

Or sack her.


 
Posted : 21/12/2011 1:23 pm
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business core are the people who go out and make money and basically keep the lights on,

Ah,

Sales.


 
Posted : 21/12/2011 1:25 pm
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a salesman who isn't hitting his target.


 
Posted : 21/12/2011 1:27 pm
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Ah,

Sales.

Nope, just chargeable.


 
Posted : 21/12/2011 1:28 pm
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Headphones are your saviour... Wear them even when on the phone, well, one ear of them, that way you can either drown out the noise with a nice relaxing bit of Korn, or pretend to drown out the noise.

Either that, or build a fence between your two desks. Hazel. Maybe willow.


 
Posted : 21/12/2011 1:31 pm
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Get promoted into your own office. It's the only way.


 
Posted : 21/12/2011 1:35 pm
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It's a tricky situation to change things without being seen as a troublemaker or the one in the wrong.

+1 for headphones.
I wear them with no music on a lot of the time - just to send the message that I don't want to be disturbed.

If I do get interrupted I tend to respond with "give me 2 minutes to finish this..." they usually go away and forget.

Let us know how you get on.


 
Posted : 21/12/2011 1:35 pm
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Hora could well be right about her perception of things. People who victimise themselves are very hard to deal with, they're essentially children and aren't willing to take responsibility for their behaviour.

You need to have an adult to adult conversation with her. If she responds like a child, which is likely, you need to tell her you'll speak to her manager if she's not willing to adapt her behaviour. Then make it formal.

From what you say about her behaviour and my experience with similar people, she won't respond like an adult so good luck


 
Posted : 21/12/2011 1:39 pm
 Taff
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We have an office dooshbag. Things got so annoying in the end the MD just had a word!


 
Posted : 21/12/2011 1:40 pm
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I work in IT so I guess support BUT the business would cease to function without the IT so does that make me core?

Confused


 
Posted : 21/12/2011 1:42 pm
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jhw - you need an office on the top floor my man. 😉

[img] [/img]


 
Posted : 21/12/2011 1:44 pm
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Maybe invite her on one of your climbing trips, along with Mr Needy and hopefully the two of them get it on. Mr Needy then splits up with hot girl (from a previous thread I recall). Noisy Officemate then ends up pregnant, marries Mr Needy and gives up working to look after their progeny. Hey presto, you are able to make a move on Hot Girl and have a nice quiet office.

Alternatively...

Wait until Noisy Officemate is coming up the stairs with her lunch (doesn't matter whether it's the salmon or pasta), then launch yourself down the stairs on your inaugural charity office stairs downhill event, killing her in the process. Hey presto, nice quiet office.

Hope I have been of help.


 
Posted : 21/12/2011 1:46 pm
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mossimus - Member
I work in IT so I guess support BUT the business would cease to function without the IT so does that make me core?

Confused

No, you're not core. Core is what the business is about - eg what you sell to people. IT is a support service unless of course you're an IT business 😉

jhw is core. He is to be respected 😀


 
Posted : 21/12/2011 1:48 pm
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Sod being adult! I used to work with a girl exactly like this. Never came up for air! "Then she said.... and then he said..... etc etc".... On and on and on and on and on and on and on it went. Day in, day out

One morning I couldn't face it any more, so I got in early and moved my pooter and all my stuff to the other side of the office. Subtle... 😀


 
Posted : 21/12/2011 1:50 pm
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We have a similar problem with our HR Manager of all people. She is rude to everyone but if anyone answers her back the tears start to flow.

She is quite happy to interrupt every other managers lunch break (which we don't mind) but throws a tantrum if you enter her office during her precious lunch time.

I upset her last week and like a child she told everyone that she was no longer going to the xmas party. Nobody tried to convince her to go which upset her even more 😆

Our MD has also had enough of her so hopefully she will move on next year


 
Posted : 21/12/2011 1:58 pm
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a well timed firm but fair poke in the eye should settle the matter swiftly..


 
Posted : 21/12/2011 2:02 pm
 br
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Legally - talk with HR/her Manager
Not fully legally - get her on her own, tell her to button it


 
Posted : 21/12/2011 2:05 pm
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Just bring your ice axe to work and threaten to kill her...


 
Posted : 21/12/2011 2:09 pm
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Tricky...

Passive aggressiveness might avoid confrontation in the short term, but in the long term it'll on reinforce whatever conspiracy theory she has about people's attitude towards her.

Perhaps the best way would be for you to communicate one to one with her and explain that her voice was drowning out the telephone conversation you were having and could she perhaps try and lower the volume in future.


 
Posted : 21/12/2011 2:12 pm
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[img] [/img]


 
Posted : 21/12/2011 2:12 pm
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We've got a "fog horn" in one of our open plan offices called Sellina, she like her Phone conversations LOUD with lots of unnecessary laughter...

Half of the staff who can have simply moved desks away from her, every time a new contractor arrives they are plonked opposite Selina, effectively though nobody has challenged her for being stupidly loud, and never will because we're all a bunch of wimps and dislike confrontation...

I'd suggest a contract killer... Its the only way to be sure...
Plus ordering a death gets you promoted to [I]"Ultra business core"[/I] - FACT!


 
Posted : 21/12/2011 2:13 pm
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One morning I couldn't face it any more, so I got in early and moved my pooter and all my stuff to the other side of the office
Have done this on a number of occasions but during works time for maximum effect.


 
Posted : 21/12/2011 2:15 pm
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I significantly outrank her but she's been around longer. Bluntly she is support staff whereas I'm business core.

Have you considered the possibility that you might be a bit self important?

😆

priceless


 
Posted : 21/12/2011 2:18 pm
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Law firms are places of rank.

It follows that the more junior you are (and "junior" is a word used as an everyday description), the more you are aware of status and your desperate bid to climb up the corporate c-ck.

What jhw, as a junior lawyer, is yet to work out is that "support" staff always outrank lawyers up to partner level.

Ergo, jhw needs to button it.

EDIT: if jhw is sharing an office with either a secretary or paralegal, then I think he knows his status in the department and can probably plan his career trajectory quite easily.

[img] [/img]


 
Posted : 21/12/2011 2:26 pm
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Order one of these

[img] https://picasaweb.google.com/lh/photo/JsazxeAe9EJV-7-JDuA0N3YllpBXtVwLJwMgMlgnTm4?feat=directlink [/img]


 
Posted : 21/12/2011 2:27 pm
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Have you considered duct tape?


 
Posted : 21/12/2011 2:28 pm
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Yeah!... Button it fatty! 😉


 
Posted : 21/12/2011 2:29 pm
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Paralegal!?
That sounds like an awesome job! Would it come with a helicopter and a fast motorbike to be first a the scene of an accident to sort out compensation claims in that first golden hour?


 
Posted : 21/12/2011 2:40 pm
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[img] [/img]
And just put them on every time she starts to talk. She'll soon get the message.


 
Posted : 21/12/2011 2:43 pm
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err this

[img] [/img]


 
Posted : 21/12/2011 2:44 pm
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Stolen from a few months back (credit to The Flying Ox):
[img] [/img]


 
Posted : 21/12/2011 2:45 pm
 jhw
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What jhw, as a junior lawyer, is yet to work out is that "support" staff always outrank lawyers up to partner level.

You're not wrong. I'm not too proud to admit I'm the quintessential chippy junior almost but not quite at the bottom of the totem pole. A definite "type" huh. I don't suppose I need to tell you that I'm in a windowless office by the copiers and the toilet - the only room on my floor with no air conditioning 🙂

One idea nobody's mentioned is perhaps a little red siren light I can place on my desk at appropriate times? Or maybe get a second light in my room and put a red lightbulb in it for DEFCON5 situations. Like in Crimson Tide (going with the windowless office theme).

Oi, I don't have issues, I'm just of a spiky disposition! Literally in the case of the ice axe episode.

*btw Brooess/Hora - genuinely helpful - thanks. I'll act with care here...as if dealing with a live grenade!


 
Posted : 21/12/2011 2:55 pm
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As a lawyer you're really going to have to sort out your powers of persuasion. Whilst I'm not in any way an expert, I assume it's bad for a lawyer to be a walkover?

MTFU!


 
Posted : 21/12/2011 3:13 pm
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Is business core somewhere between management lite and aggressive support?


 
Posted : 21/12/2011 3:22 pm
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pork her


 
Posted : 21/12/2011 3:29 pm
 jhw
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She's in the office now and off her ***s after a long lunch...


 
Posted : 21/12/2011 3:30 pm
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