Hi guys. Hope to get some advice for my mate. He recently bought a new set of wheels from Merlin. Wheels were built with Mavic EN321 rims. The problem is that when he puts a wider tire 2.3 he constantly gets not punctures but it looks like the tube is cut just on the bottom of the valve (and that even when riding on road). He tried several tubes and presta or schrader valves and managed to trash 8 tubes in a month, as its impossible to patch that cut as its so close to the valve. Tubes were always for tires up to 2.3 so its not the problem, has got good rim tape and has those plastic bits on the valve hole on the rim. Its really annoying as it keeps him from riding his bike.
Strangely the tubes are ok and not getting cut when he puts a 1.95-2.0 tyre. But he wants to run bigger rubber as his bike is a long travel HT.
Anyone had a similar problem with EN321? Any ideas how to solve that?