Malware Removal for MacBook Pro

Morning all,

My partners MacBook Pro (A1502 EMC 2835) has come up with a warning for a Trojan Horse_BO8DF831059 which needs to be removed.  Not being particularly Mac savvy, could someone point me in the right direction of a decent bit of malware removal please?

It will be just a pop-up window from a bogus website. Do not under any circumstance install anything that describes itself as malware software on a mac, totally un-needed and will do more harm than good.

https://forums.malwarebytes.com/topic/292907-trojan-b08df8310/

will do more harm than good.

I’d say there’s no harm in installing the free version of Malwarebytes and getting it to do a scan.

A photo of the message might help, but almost certainly this:

It will be just a pop-up window from a bogus website.

I’d say there’s no harm in installing the free version of Malwarebytes and getting it to do a scan.

100% unnecessary – anti-virus/malware has been built into to OSX for many years and is always working in the background. The best (indeed, only) thing you need to do is make sure you keep OSX up-to-date. (aside from generally practising good internet hygiene – not going to dodgy websites or running dodgy downloaded apps etc!!)

^^^ two different quotes got mangled together there, but you get the idea!! 🙂

Thanks for the advise, I’ve advised her to download malwarebytes and run that alongside any onboard anti virus she has with it and see what comes up.

Its a bit tricky as she is even less tech savvy than me and we don’t live together so having to try to help via WhatsApp while at work isn’t the easiest lol

I’ve advised her to download malwarebytes and run that alongside any onboard anti virus she has with it and see what comes up.

I don’t think that’s going to do anything. What she is seeing is a rouge notification from a dodgy website. She needs to block notifications from that website.
When people have mentioned built-in anti-malware that might have given the impression that the OS can/will pop up warning messages, and that is what she is seeing. It doesn’t.

I’ve advised her to download malwarebytes

Careful with this, as per the last thread on this sort of thing. My ex FiL downloaded the “antivirus” proposed by the pop up.

So, yeah. That was fun to fix.
More than once.

I’d say there’s no harm in installing the free version of Malwarebytes and getting it to do a scan.

Agreed, it may give some reassurance. I’ve used it on and off over the many years I’ve been on Mac. It’s never found a thing, probably because:

100% unnecessary – anti-virus/malware has been built into to OSX for many years and is always working in the background.

It will be just a pop-up window from a bogus website.

Agreed.

Other one on a recommendation I got from this Parish was a free version of Bitdefender.

When people have mentioned built-in anti-malware that might have given the impression that the OS can/will pop up warning messages, and that is what she is seeing. It doesn’t.

Apparently, it does! (although I’ve never seen it, and this would be only when attempting to run a file, not just randomly when surfing the web!)

Apparently, it does! (although I’ve never seen it, and this would be only when attempting to run a file, not just randomly when surfing the web!)

I kinda thought as I was typing I was probably wrong! Anyway, point remains – she has no malware, it’s just a notification. Harmless but can be blocked. Don’t install anything to ‘protect’ yourself – I see another candidate has popped up :eyeroll: