No, that’s where i started to turn. But she’s entitled to ask for money in recompense for being messed about both in the agreement and subsequently. The customer is legally entitled to tell her to sLING her hook (just thought of that) but morally, I’m also not so comfortable with. It’s a bit like people who know the speed rules, exceed them, get caught and then try to get off on technicalities.
But if morals come too far into business dealings; morally, how do we sit with someone charging £500+VAT more for a car than they know some other dealer charges. Is that morally ripping off the buyer because they haven’t done enough research?
Her fee is £199, that what she makes for providing the lease….
Before the cooling off period the order was cancelled, yet the order could only be placed before the finance docs were sent and unseen. She claims her exit costs are the £500 + VAT fee, yet it’s also clear in the comms that the car wont’ be ordered until the finance docs are returned.
£600 sound fair enough for sending an A4 piece of paper out and ringing her local Skoda dealer??
Not to me or the proposer.
She thought her illegal contract would protect her in this instance and is probably why she operates in this way cos she can bully £600 out of people for doing FA