7 days ago I ordered a new car from Lingscars.com as I was originally going to be self employed end of November.
out the blue i’ve had a lot of interest to go back into my previous trade which includes a company vehicle as none of them do car allowance.
So, I played safe and emailed Lingscars and asked to cancel.
For anyone who’s not heard of them then have a look on their site, they’re a leasing agent who have pretty much the most mental website you’ll see, it’s pretty top notch and it’s also a business who were featured on Dragons Den when the owner Ling Valentine went on asking for investment, which she didn’t get.
She’s quite a character and when you communicate with them you HAVE to by this daft inbox/messneger service on their site.
Anyways, I printed off the order form, signed it and scanned it and sent it back a week ago. The car is due 27th November. This morning i’ve got an offer of three interviews so cancel the car.
On the paperwork it does state that i may be liable for cancellation costs (no amounts specified) and now she says she wants £500 + VAT to cancel.
I’ve not signed the finance docs, or paid a deposit yet. Her approach is aggressive and she’s told me on the 2nd message she has a 100% record of suing people who back out!
She also claims distance selling rules don’t apply and I can’t expect to cancel a £30K car, which is ironic cos last year I cancelled a £37k van and VW gave me my grand back immediately.
She says her dealer hits her with costs, which I find hard to believe, the car isn’t even built yet so they’ll easily sell it on before it’s even on the transporter over here.
My plan is to state i’m not happy with the T’s & C’s with the finance and that may be my get out clause?
Why would she go off and order a car until she’s got finance documentation signed and returned??
But to her i’e signed the order and agreed to the T’s & C’s so tough.
Any ideas?