Lbs/mechanic recommendation Newbury/Reading

I was wondering if anyone can recommend somebody to service my Scott Spark including Forks and shock and resetting the lockout.
They need to fit the following criteria:
Be able to book me in for the last week of August
Do it while I wait / within a day max
Know they’re doing!

I bought it from Bikelux but they butchered it last year when it went in for warranty work. Mojo did the forks but within a week the front lockout had stopped working again.

Cheers in advance.

Do it while I wait / within a day max

Good luck with this one. I’d usually recommend Mountain Trax in Barkham.

GB

I’d be interested to know what’s happened to the lock out? What forks are they? Is it the one with the combined fork/shock lockout lever on the bars, because I’ve got some experience of those….
🙂

Spoke to Banjo in Newbury the other day and they sounded like a good bunch. Haven’t visited them yet, however.

Gee- if i’m booking it now for last week in August, is that too much to ask then? (Serious Q)
Will perhaps give mountain trax a bell to discuss.

Peterpoddy- Yes, it has front/rear lockout. The rear shock has always worked fine. The front stopped working (Fox 32 Float CTD) so Bikelux sent them to Mojo who fixed them. After that, traction mode developed a horrible screechy noise but apparently worked ok. Another week later, the lockout had stopped working again. The cable pulls the cam on top of the forks around but nothing happens.

Captainflashheart- Cheers, I might give them a bell on Monday.

Gee- if i’m booking it now for last week in August, is that too much to ask then? (Serious Q)

If you want your fork and shock serviced I’d say so. Hardly any shops do that in house now, they all get sent off.

Peterpoddy any chance of a service on a set of lyriks next week?

I think it is, yes. Until you begin a job it’s never 100% clear all the parts which will be required.

Also it’s very hard to tell how long it’ll take until you begin.

As Nick said – most shops now send shocks off for servicing. Presumably you’ve contacted Mojo about the lockout stopping working so soon after paying to have them serviced?

GB

Banjo are a great bunch and Mark is a top guy who goes out of his way to help. I’d have a chat with them.
There is also AW Cycles in Reading who are very professional and have a great range of services and kit.

Gee- No, i didn’t. After the frankly exasperating experience I had with the new lad in bikelux who- when i went to collect my bike, was still jamming an un-needed new cable through the frame, wondering why it wouldn’t find its own way through the cable guide, after proudly announcing he’d fitted a new bottle cage as mine was cracked. This he had done upside down!!!!!! Anyway, I couldn’t bare to go through the rigmarole of them having my bike back again so have put up with it. There was no charge to me for the forks though as they were so embarrassed about it all.
I don’t mind taking it somewhere for a look so they can get parts in advance but is what I am asking really so radical?

I can’t believe a premium service-culture doesn’t exist to match the price tags of many of our bikes????

What is a reasonable turn around for what I am asking?

If I drove to Mojo, could they do it in a day?

I can’t believe a premium service-culture doesn’t exist to match the price tags of many of our bikes????

What is a reasonable turn around for what I am asking?

If I drove to Mojo, could they do it in a day?
I’m sure if you booked it in ahead they could pander to your every whim.
How much would you be willing topay?

When I lived down that way Rotec cycles just off M4 J11 were brilliant. Basically a workshop that sells a few bits and pieces. The guy that runs it is a good mechanic.

Banjo and Supernova are both good LBS. They are both pretty busy though. May be worth popping in and explaining what you need from them first. I’ve had good experience with Mountain Trax before too. PedalOn in Tadley may be worth a try as I think they do Scott bikes and may be more likely to have any specialist parts in stock. Though as has been said, not many bike shops do forks and shocks in house, I think Banjo send them off to TFT, others to Mojo.

Alternatively time to download some manuals and get out the tool kit? 🙂 Kits to service shocks and forks can be had fairly cheaply, and bearings are pretty easy to do.

Suburbanreuban- I’d be willing to pay a fair price for good service. 😉
I can take my car to my local garage and they’ll get bits for all most any job by the afternoon. Is the MTB parts chain really so backwards that it takes weeks of planning and days of waiting to do a simple service/overhaul? (Serious Q- not being sarcastic)

Tomd- Ah, I had forgotten about them- Weeksy did mention them last year.

MrBlobby- Whilst not a total mechanical numpty- I want this to be right and if Mojo couldn’t get my forks to a state where they function correctly for more than a week then I don’t think I have a chance 😉
I’ll have a ring around on Monday- thanks for all the suggestions.

Thanks for all your suggestions everyone.

It still seems to me there’s a niche in the market for someone with the skill to do all the work on mid-top end bikes with a quick turnaround or is my predicament unique to my impatient nature??

Went to Mountain Trax in the end. Solved the problem, did everything I asked to a great standard and more and it was an absolute bargain. Great shop!!!!