All my dealings have been direct with Intend/Cornelius, prior to TF taking them on, but they were super helpful and fast when I needed a load of new parts for a set I got SH, where the previous owner was a little clumsy and carved a canyon into a stanchion pulling them out of a van…
Set up is really simple (mine are 1st Gen Edges, with a new gen damper) simply put 1psi for each Kg you weigh, then set rebound & compression damping. No tokens to bugger about with. Have done no maintenance in 3 years of riding since essentially rebuilding them.
Incredibly smooth in use, may be a little twisty in a car park test, but not something you notice in trail. Fore and aft stiffness is very good. Very coil like in feel, super linear all the way through the (150mm) travel.
anything specific you want to know?