I got told by a shop assistant that it is company policy not to allow bicycles into the shop.
I was told that I would be able to see this policy on the website, which, needless to say, I can’t find it.
When asking for his details and questioning the policy,
It sometimes gets on my nerves when people try to make things sound ‘official’.
I understand that by making it sound like the order is coming from on high then it maybe lessens the chance of a random member of the public trying to convince the shop assistant why they are wrong (how I managed to work in retail without punching someone I’ll never know) but referencing ‘policy on the website’ would make me say, ‘Let’s have a look at this official policy and see if we can’t find any loopholes’.
In this hypothetical scenario I hate myself, the shop assistant, Holland & Barrett, and the world in general that has somehow conspired to force us into having these pseudo-legalese exchanges.
TLDR, you shouldn’t have started questioning the official policy but the assistant shouldn’t have been talking about policies available on the website. Everyone’s a loser.
Next time, come prepared with your own legal arguments as to why you are allowed to have your bike in the shop due to idiosyncratic interpretations of admiralty or maritime law. Remember you are a Freeman on the Land (you also get a discount as you don’t have to pay VAT)!