Home Forums Bike Forum Garmin Connect & OS Maps not playing

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  • Garmin Connect & OS Maps not playing
  • dan30237
    Full Member

    Evening, I’m having some trouble with these apps. I tend to create my routes on OS maps then transfer them to Garmin as a GPX to then follow. It’s been fine for ages, but recently when opening GPX files in Garmin Connect there’s now an issue. When I go to save, it says “Course not available – we’re having trouble retrieving a course”. I can’t get any further than that.

    Very annoying. Anyone had similar problems or know any workarounds?

    Thanks

    Dan

    DickBarton
    Full Member

    How many courses do you have? Could there be a limit and you’ve hit it?
    Are you doing this via the phone or computer? If you can get the .gpx file on your phone and open it, can you select Garmin Connect as app to open the file? It should add it as a course and you can then sync to your device (that assumes the issues is with the computer system though).

    Fat-boy-fat
    Full Member

    I raised this with os maps. There is a workaround. You have to use the browser version of garmin connect to import your course (the reverse of what it used to be when you had to use the browser version if os maps, which is no longer available, to export your maps).

    I reckon it is the same issue as a few years ago in that os maps is exporting the “wrong” type of gpx (can’t remember whether it was a course or a trail).

    dan30237
    Full Member

    Thanks both, it looks like DickBarton has it – I just deleted all my courses in the Garmin app and it’s working again. Such an obvious troubleshoot and I feel slightly stupid for not thinking of it!

    DickBarton
    Full Member

    Mine was a guess as I’d have thought the number of courses would either be unlimited of several hundreds – you must have many many courses saved!

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