Ebay is a joke now. I got restricted permanently from selling due to my rating being below standard. Nearly 50% were items not received, all sent std post as less than £10-£15. Once i replied to say id refund after 14 days and would inform the Royal mail through the proof of postage refund system they have saying that they DO INVESTIGATE, they strangely all got cancelled. But this isnt enough for ebay, as far as they are concerned the item may have turned up after they set up the claim.
Its bull sh1t, they admitted on the phone that a buyer can claim that x number of items havent arrived if sent unrecorded and they will do nothing about it. The system will trigger the buyer if he does it too many times by all accounts but how many free items you can get before triggering it is anyones guess.
Also, they always encouraged communicetion between parties to resolve issues. Now if you go to help and say an item hasnt arrived or is not as described it takes you straight to open case!
Seriously biased to buyers and mega sized companies, in short they arent interested in sellers as buyers generate the revenue…., thets their line, all about the buyer.
Furthermore they dont want private sellers on there, we just clog up the system, they want to be the biggest shopping portal in the world and handle millions upon millions of generic transactions for rubber dog turd from china daily!
The only solution to the OP’s problem is to buy a set of old bombers and not use them on a bike!