We’ve had the VW rack on our Caravelle for 18 months, it looks better than it performs IMO. I’m only 5’7 so a step is needed to mount/ fasten bikes and different combinations of bikes need another long game of the Krypton Factor to get them on. Once on it’s been faultless and the bikes are very stable, it’s the process of getting them on. Kids are now on 24″ and 26″ bikes and it was fine over Easter when we last used it. It’s caused much cursing and stroppiness. As we tow a caravan, it’s the best option, else I’m having to find somewhere to put a tow bar rack when towing/ not using it. The clamps need lubricating as I’ve found they suffer from the weather somewhat, compared to the Thule roof mount racks on the car we had before.