sold a set of hope tech v2/x2 buyer not happy weird
As long as you know they were fine when you posted them, I would tell them they can’t return the brakes to you. Its not your problem he cant change gears. Does he need to buy a matchmaker clamp?
If hes not happy with them then he can sell them on if they dont fit his bike and his headset has nothing to do with the brakes!Posted 4 years agoToastyMember
If he’s just got them out of the packaging, clamped them on and squeezed the levers there might be air in the system that will float up into the reservoir overnight. To be honest they’re very easy things to bleed anyway.
Can’t see anything from his email that would justify a refund.
He said he’s had 3 sets of hydraulics before, the vast majority of hydraulic brakes I’ve bought brand new have been shockingly bled from the factory.Posted 4 years ago
They were definitely fine used them two days before posting.just would have been nice if he was happy but to be honest doesn’t seem like he knows what he’s on about . also just checked PayPal and he seems to have paid gift as no details ie address for postage is this correctPosted 4 years agochiefgrooveguruMember
If he’s that ill-informed and expects that level of service I’d suggest he sticks to buying parts from his LBS and letting them fit them. He hasn’t even used the massively powerful V2 yet! Is there a brake lever out there that can’t be made to fit with any gear shifter?! Just move things around! Refunding him would just encourage further idiocy…Posted 4 years ago
As above sold mint v2/x2 tech brakes with new v2 183 rotor and 160 superstar both gold floating for £170 posted this is the response i got todayPosted 4 years ago
Thanks for speedy delivery, got the brakes this afternoon. I mounted the brakes for a test, unfortunately they don’t seem to be compatible with my frame brackets, so had to use adapter, though had only one so could test only the rear one. I was surprised when tested them because i remember you told me they are to sharp for you but they where not as sharp as I was expecting them to be. Also it doesn’t fit with the current head set I have, the brake lever interferes with the gear leaver so can’t really change gears properly. I didnt really realise these wont fit the bike, I had about 3 different hydraulic brake sets in the past and all where fine. I am really sorry about it but I think I will need to send them back and look for something that does fit the bike.steviecaptMember
you can only do your best to help the guy, to resolve his issues, if he doesnt want to listen or doesnt know what hes doing, then how can he blame the seller, he should just bite the bullet and take his brakes and get his local bike shop to fit them, you shouldnt feel any remorse you have done nothing wrong and you have even tried to help him, some people just cant be helped, forget it n move onPosted 4 years agoDaffySubscriber
Hope brakes need to have the rotor perfectly centered in the caliper (that’s why the line is there) for them to feel tight/right, if he’s swapped the adapter when fitting, then they might not. Additionally, If he’s swapped the adapter for another non-hope item, it may not be correct for the caliper/disc combo and so only part of the pad may be in contact with the disc. Hope M4/V2/X2 are all a little fiddly to setup.Posted 4 years agoclubberMember
On the other hand…
You obviously have every right to do nothing. It sounds like you’ve upheld your end of the deal.
But he clearly doesn’t know much about bikes and thought all brakes would fit. You could show some good will and let him return them and then you refund the price less your costs. If he kicks up any fuss about that then if be telling him hard luck. And tell him to go to a shop…Posted 4 years ago
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