Cracked rim (road bike)

This is annoying, when cleaning the bike I noticed the rear rim has a tiny crack around a spoke.

Unfortunately (for me), the wheels are Prime Attaquer, bought from Chain Reaction Cycles 2023.  So no chance of warranty.

I’m assuming getting a rim to match will be impossible. I’m looking looking for a replacement wheelset <£500, in anyone has any recommendations.

Can’t rebuild with a pair of new rims on the old hubs?

just get any random rim of roughly the same ERD and spoke count and have someone make it up, no need for a complete wheelset

Would it matter if the rims don’t match?

No way I’d risk a low 20/24 spoke count after my weight increase over the last two years, but if you’re considerably closer to 70Kg than I am these days, https://www.merlincycles.com/vision-team-30-disc-clincher-road-wheelset-107000.html for £150 before using a loyalty voucher is a bargain IMO.

Can’t see the VEL 50 RLs on the Sigma website, mine were ~£360 two years ago.

Doubt I’d trust Hunt again after freehub failed on my Aero Light Discs after ~27 months of just spring-summer use, took bike up on train to see mum’s new place and had to abandon first attempt to ride to Road To Hell climb.

Would it matter if the rims don’t match?

Hmmm. Yeah, I think it would annoy me every time I looked at it!

Have a look on the Freewheel website, they’re Shimano and DT Swiss importers. Some of the Shimano wheelsets can be outstanding value for money with parts back up too.

Wel if having a different rim on your bike would annoy you just spend a pad of money on some new wheels, you obviously have enough.

How much more use will you get out of the bike this winter?

If it’ll only be a few weeks then I’d be tempted to wait for the inevitable bargains.

In the meantime Prime wheels have a 3-year warranty and Chain Reaction exists, it’s got to be worth a try… https://primebikecomponents.com/pages/prime-warranty-crash-replacement

In the meantime Prime wheels have a 3-year warranty and Chain Reaction exists, it’s got to be worth a try… https://primebikecomponents.com/pages/prime-warranty-crash-replacement

I tried, worth a try…got a long FU.

”

Dear Customer,

W Realisations 2023 Limited (in Administration) (“the Company) (formerly known as Wiggle Limited)

The Company ceased to trade on 21 March 2024 and we are regrettably unable to process any new returns or refunds after 18 April 2024 in accordance with the terms and conditions of the Company.

If you have not commenced a claim by 18 April 2024 then please do not return any items as these will not be processed and cannot be returned to you. This includes claims for damaged goods, warranty returns and/or claims; the latter should be directed to the manufacturer.

We are continuing to review and process eligible returns and refunds that have been notified to the Administrators or their agents on or before 18 April 2024.

Please allow up to 28 days for a response to your enquiry and do not seek updates on your claim prior to expiry of the 28 day period, as we are dealing with a large volume of emails at this time and unnecessary email traffic will further delay progression. All enquiries will continue to be dealt with in strict date order.

Thank you for your patience and understanding.

Yours faithfully
For and on behalf of
W Realisations 2023 Limited

Alastair Massey
Joint Administrator
Licensed in the United Kingdom by the Insolvency Practitioners Association and bound by the Insolvency Code of Ethics

The Joint Administrators act as agents of the Company and without personal liability.”

Wel if having a different rim on your bike would annoy you just spend a pad of money on some new wheels, you obviously have enough.

This +1

I cracked a rim on my 4-month old carbon wheels a couple of weeks ago, they’ve a crash replacement discount (£100 for the rim rather than the usual £300 retail) but the rim graphics are slightly different – I can live with it.

Wel if having a different rim on your bike would annoy you just spend a pad of money on some new wheels, you obviously have enough.

Clearly he does. Hence the reason his post asked for recommendations on buying a new wheelset!

There will be plenty of alloy wheels out there for 500 quid. I’d look at scribe race which are fairly light.

It’s an alloy rim, right?  Can you unlace the spoke, add a spoke washer to the spoke hole and some epoxy to the crack and then relace and retension?  The original nipple should be long enough to cope with a washer, but if not, just buy a longer nipple for <50p.

Then just keep an eye on it.

Clearly he does. Hence the reason his post asked for recommendations on buying a new wheelset!

So why bother with the irrelevant story about a cracked rim?

So why bother with the irrelevant story about a cracked rim?

Because someone will pipe up with “well why do you want new wheels?” or “what’s wrong with the current wheels?”

Or because there’ll be a suggestion of “buy some secondhand Prime Attaquer wheels!” which I’m guessing will be an unacceptable answer!

It would however have been very useful to provide info on the type of wheels required; thru-axle or QR, rim brake or disc brake, will they be used tubeless, 10/11/12sp…?

Is it the front or rear thats cracked?

I’ve got loads of those knocking around, and bound to have a few with broken spokes and or hubs.
I can probably take a rim off for you, and send it over.. Will happilty rebuild too if you want

Drop me a PM..

you can contact prime yourself. warranty is with the company not the place you bought them from.

you can contact prime yourself. warranty is with the company not the place you bought them from.

Technically, yes. However, when they’re an in house brand of a company’s B2B arm, to which the IP was sold to the new owner after the administrator took over, then unfortunately I think that will get a similar reply to the one above.

@jhpbk

Kind of you to offer that. I will bear this in mind

you can contact prime yourself. warranty is with the company not the place you bought them from.

Yep tried them at the same time. They’ve turn that account off   “Delivery Status Notification (Failure)”

I do have a customer server email address for CRC, so they’re getting some from me!

@jhpbk I’m after a set of Attaquers if you can help out. Cheers

Apologies Op for hijack.

GIVE ME STRENGTH