• This topic has 77 replies, 24 voices, and was last updated 3 months ago by cp.
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  • Recall notice – Cannondale Cyclocross CAADX Model Year 2013-2016
  • markwsf
    Member

    Mine was fitted today – definitely a different model fork – straight bladed rather than curved, brake hose routing is better and mostly plain black so all in all the bike looks a bit sleeker now. Happy days!

    Premier Icon cp
    Subscriber

    Oh that sounds good. Is was hoping for straight forks 🙂

    Post mount brake I presume?

    markwsf
    Member

    Yes, post mount (although I was hoping to find a flat mount with a brand new brake caliper fitted to match).

    Premier Icon linusr
    Subscriber

    @Markwsf You’ve had it fitted already? Are you UK based? I’ve not heard anything from Evans since they told me it would be mid-October. Does the fork have the same fittings for mudguards? Any chance of posting a photo?

    Premier Icon linusr
    Subscriber

    I’ve emailed Cannondale

    I’d be grateful if Cannondale would give an update about the CAADX recall. When are UK dealers expecting to get replacement forks? I understand that you can’t just make the forks at the drop of a hat, but an indication to customers about the likely date of forks being available to UK dealers would be appreciated.

    Premier Icon thisisnotaspoon
    Subscriber

    Lbs has mine waiting but ive not had time to go get it swapped. I’ll give them a ring tomorrow and get it booked in and report back once it’s done.

    Premier Icon lister
    Subscriber

    Complete radio silence from my lbs. The bloke who was sorting is never available and never rings back.

    Very frustrating.

    markwsf
    Member

    Yes, mine was fitted last week – it has all of the same mounts etc that the previous fork did – see pics below.

    [url=https://flic.kr/p/2hdmwbQ]IMG-1156[/url] by markwsf, on Flickr

    [url=https://flic.kr/p/2hdiYfR]IMG-1157[/url] by markwsf, on Flickr

    [url=https://flic.kr/p/2hdkGhn]IMG-1158[/url] by markwsf, on Flickr

    [url=https://flic.kr/p/2hdiYc9]IMG-1160[/url] by markwsf, on Flickr

    Premier Icon thisisnotaspoon
    Subscriber

    Hmm disappointed that it’s not matte as the original / fashionable.

    Bit of wet’n’dry and laquer will solve that if it bugs me though.

    boblo
    Member

    My original is gloss with lots of very obvious branding. That replacement looks fine. More importantly, does it alter the ride/handling which is a real plus point of the CAADX?

    markwsf
    Member

    Yeah, it doesn’t quite completely match, but it’s very close – probably more to do with the fact the bike has not been cleaned for a while but the fork is shiny new. Graphics are a lot more subdued than the original, so it doesn’t quite fit in. I guess they wanted to make one model of fork to fit several model years of bikes.

    I can’t comment on the handling as I’ve not ridden it since – I’m assuming it’s identical geometry so should be unchanged though.

    Premier Icon linusr
    Subscriber

    @markwsf Thanks for posting those photos. Really useful to see.

    Premier Icon cynic-al
    Subscriber

    Has anyone chanced getting a replacement when their original fork doesn’t have the decals inside the fork blades, and thus is ok?

    Quite fancy an all carbon fork…

    boblo
    Member

    Cue lot’s of cutlery based jokes… 😉

    Premier Icon linusr
    Subscriber

    Some progress. I had this message from Evans today:

    Cannondale have confirmed that we will receive at least 2 drops of forks a month and are being supplied in the order in which they were submitted.

    We do ask for your patience whilst we work with Cannondale to get this turned around and you back out on your bike as quickly as possible.

    Please be advised this is most accurate information we are able to provide you at this time and will provide updates when available. The store will make contact once your allocated fork has been received to make the necessary arrangements.

    Thank you for your continued patience on this matter.

    Kind regards,

    Evans Cycles Product Recall Team

    jwt
    Member

    Mate has an affected bike/fork and is being told January (not Evans BTW) and it doesn’t sound like they are offering fitting?

    Premier Icon thisisnotaspoon
    Subscriber

    I asked about just collecting the fork but was told it had to be fitted. If i wanted it for DIY I had to bring the old fork for them to dispose of first.

    Premier Icon niloC
    Subscriber

    Are people still waiting for forks? My LBS just told me today it will be January and the bike has been with them 2 months already 😒

    Premier Icon thisisnotaspoon
    Subscriber

    Getting mine fitted tomorrow (they’ve had it about 6 weeks but Ive just been busy). Not sure if I just got in ahead of the rush, got lucky with the allocation, or the shop just got its order in with Cannondale before others. They’re a big cannondale dealer and do a lot of mail order but not Evans.

    Premier Icon linusr
    Subscriber

    I’m still waiting for Evans to give me a date for a replacement.

    Premier Icon lister
    Subscriber

    I haven’t heard from my LBS for a month or so. I’ll be ringing soon for an update.

    stox
    Member

    Just been in touch with my LBS where I purchased mine and they are expecting forks to be in in January

    Premier Icon linusr
    Subscriber

    As of today, my CAADX is finally at my local Evans shop having the fork replaced.

    Premier Icon TomB
    Subscriber

    Still awaiting contact from LBS, this thread has reminded me to chase it up, ta!

    Premier Icon toofarwest
    Subscriber

    Still not heard anything here, I’ll get back to them tomorrow.

    Premier Icon thisisnotaspoon
    Subscriber

    Just got back from pedal on, not a shop to go in with a credit card thats for sure, soooooo much bike porn!

    New fork looks really good, except the mudguard drilling in the crown is really big and obvious (presumably its drilled out again after laquering). Will have to get creative with some sugru I think or find something to plug it.

    paton
    Member

    The Dorel Industries share price over the last three years suggests a company that has got problems .

    Premier Icon thisisnotaspoon
    Subscriber

    The Dorel Industries share price over the last three years suggests a company that has got problems .

    A) Whats that got to do with a fork recall?
    B) They make everything from Cannondale to baby parifinellia. Trumps trade war will be the worry to their bottom line, not a niche fork recall.

    Premier Icon Garry_Lager
    Subscriber

    The Dorel Industries share price over the last three years suggests a company that has got problems .

    People predicted the demise of Cannondale when Dorel scooped them up over ten years ago, Dorel owning the US equivalent of Apollo, widespread purveyor of BSOs. Instead, all manufacture was shipped to Taiwan and CDale has delivered a quality line up of bikes year in year out. Letting the bicycle people run the company and design bikes, whilst the money men police the bottom line has clearly worked out for them.

    Premier Icon thisisnotaspoon
    Subscriber

    First ride on the new fork this lunchtime, 11 miles of typical CX stuff (muddy banks, grassy parks, woody singletrack, dismounts and hurdling benches) with some colleagues.

    Aesthetics:

    Visually it’s a different profile, higher aspect ratio bladed sections, straighter blades and with wider shoulders (so more mud clearance, the old one looked marginal for clagy mud and 40mm tyres, this one easily has another 5mm all round so a 47 or 50 might even fit).

    The gloss has grown on me, I think perhaps the old matte one was looking a bit tired but the new one looks really smart. I’ve cut some circles of gorilla tape to seal the mudguard holes for now.

    It actually makes the whole bike look a lot more modern, which is great for a 5 year old bike! Matches the new novatec hubs I’d got too.

    Ride:

    The fork feels different, can’t put my finger on it, maybe more vibration damping due to having a carbon steerer? If it’s different it’s certainly not in a bad way. Gave it a bit of a pounding through the woods, plenty of heavy braking and on some off camber banks and not a hint of twist or flutter.

    dti
    Member

    Getting mine fitted next week from DMC Shrewsbury.
    They have been great so far.

    Premier Icon linusr
    Subscriber

    I picked up my bike with the new fork today and rode it home. Like @thisisnotaspoon says, it is a better fork in many ways, and even on the short ride it felt different. Since I use a mudguard on it in the winter the bolt hole is not a concern. I got this bike originally for £730 in a sale from Evans three years ago and its been a great bike – fast and fun to ride off road and a useful wet weather road bike. It’s been three months waiting for the fork (although I did carry on riding it since Cannondale said they found nothing wrong with the old fork). I’m glad to have it sorted.

    Premier Icon lister
    Subscriber

    My LBS have my new forks actually in their possession! Might get to ride my bike before Christmas, when was the recall? June?

    boblo
    Member

    Yeah I had mine done about a month ago at the local Cannondale dealer. They tried to charge me £15 for the pleasure and forgot to tighten the zip ties holding the wireless sender to the fork so it could rotate into the wheel. Fing cretins. I won’t be buying a bike from them – ever.

    fibre
    Member

    -The waiting time depends on when the enquiry was made, it will go into Cannondales replacement que.
    -Unless the bike has had a significant crash\impact the old forks should be fine to keep riding on. -There shouldn’t be any cost as the shop should get labour credit.

    Premier Icon lister
    Subscriber

    Mine was fitted today. Just need to fit all the bits I’d moved to another bike and I’ll be back on it.
    Bike shop (Mike’s Bikes in Haverfordwest) have been great, fitted the forks while I was in the shops. It looks good in the flesh too.
    I borrowed a Giant road bike while I’ve been waiting and it’s horrible…too racey and rim brakes scare me. The ‘dale suits me with it’s more upright position and wider bars. Time to get fit again!

    Premier Icon cp
    Subscriber

    just had mine done. Fork looks really nice!

    with a 243mm steerer and with the headset bearing race, they weigh 506g

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