[Closed] Amazon working conditions

Sounds awful. Much harder than working in the pits, docks or heavy industry like their grandparents.

Yip, imagine having to walk 11 miles? Must be awful for them.

Poor loves....they should have benches scattered around for them to sit on and a 'Union Board' so they can start to think the world owes them a living.....

To me it does sound quite a demanding job. To what extent I don't know... But why do we jump on the attack here.
I do not know a great deal about stress disorders but I know it can effect people from all walks of life. You don't need to be a white collar manager working long hours to get it, there seems to be a stigma about a working class person having stress issues.

Yeah your right. Lets go back to the good old days. Those Unions interfering and stopping free market economics. They are probably only illegal immigrants anyway.

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Any of you lot ever worked in warehousing on a shop floor level.?

11 miles is about the same as some posties.

They do it outside, in all weathers.

And this is news? I did warehouse jobs exactly like this 20 years ago. It was exactly the same then. Amazon didn't invent them. Minimum wage? Check. Walking miles? Check. Mind-numbing tedium. All present and correct

Sounds to me more like some middle class researcher at the BBC has just discovered that - SHOCK!!! HORROR!!!! - not everyone's job is as cushy as his

If you want to moan about Amazon, moan about something worthwhile, like the tax they don't pay! 🙄

"I managed to walk or hobble nearly eleven miles, just short of eleven miles last night. I'm absolutely shattered.

I worked in this warehouse for 3 years,go me!!

It's not the miles walked its.....'You have thirty five seconds to pick this parcel.. Beep..beep..beep..beep..beep.. You have forty seconds to pick this parcel..beep..beep..beep..you have failed to pick this parcel in the allotted time.. You're manager has been informed.. Beep..beep..beep'..... For ten hours.. Working for tax avoiding arseholes..
I'd kill someone..

I did this kind of job for a year at a book resller but not Amazon when I had been out of work and desperate for nearly 18 months.

It was the hardest job I've ever done, you're on your feet for 8 hours 20 mins lunch break and two 10 min breaks. Up and down ladders, carrying books and totes in dirty conditions for minimum wage and no sick pay.

And because you're not on a living wage you get topped up by the government so its subsidised . If you don't hit your target of 600 books then you get a warning. Soul destroying

He was probably shattered because he's a desk jockey normally. Took me six months to get used to the physical side of work when I started in retail, and that was only in a decent sized record shop. My wife works for one of the big UK retailers and one of her colleagues wore a pedometer one day and it reckoned she walked 8 miles every day.

In some ways I miss retail as I could eat anything and not put weight on. Now I eat carefully and because I'm not active it's hard not to put weight on (in an office 80% of time).

Amazon looks like a decent place to work to me! Especially as a temp job at nights.

Making someone mentally I'll? Get a grip! I've heard of more people off with stress in my current job in the last year than 12 years in retail.

It's not the physical component that is the problem though

It's the mental side of it.

The point I was making in the 1st post was that I would go and work in fast food outlet for a similar wage rather than do this.

11 miles is about the same as some posties.

A postie has good far better job than this, they can't be compared.

TBH the main issue with these jobs is the lack of security.

http://www.ft.com/cms/s/2/ed6a985c-70bd-11e2-85d0-00144feab49a.html#slide0

This was a much better, more insightful piece. Amazon rely too heavily on rotating agency staff or short-term contract staff rather than creating permanent positions.

Nevertheless, given a choice between this or call centre work in S Wales with that **** Nev, I'd be behind my little Amazon trolley in an instant. Call centre work is far more dehumanising IMO, and doesn't use an extra 1000 calories a day.

Making someone mentally I'll? Get a grip! I've heard of more people off with stress in my current job in the last year than 12 years in retail.

This is not high street retail though is it?

My Mrs works in retail and I know it can be quite a physical job but it is also social with a lot of interaction between staff and customers, not a bleeping bar code scanner.

Have you ever actually been in Maccy D's? You think that looks nice, stress free, highly paid, and relaxing?

If this kind of thing causes you mental illness then you're clearly not equipped with the faculties to deal with modern living

Give it 20 years and the whole process will be mechanised. Get your hand-wringing in while you can.

I know someone who works in this warehouse, he is a chippy by trade and work dried up so he went there. First 6 weeks he was broken, huge blisters on his feet, getting the worst runs etc. He stuck at it and got better runs and learnt the tricks and has now been taken on permanently as a supervisor. Turnover of staff is huge.

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Health and Safety!

Main issue for me is that a tax avoiding company making enormous profits doesn't pay a living wage.

Why are we subsidising Amazon's profits when they don't even pay tax!?

They should have scooters with basket on the front, cure the mental issue as they would all have fun and speed up collections.

They could even build in little ramps to keep them entertained.

I don't know. It sounds ok to me as far as agency work goes, at least you know what your goal for the day is.

I'd rather that than working down a mine.

Got to laugh at the compulsive internet users telling actual hard-working people they've got it easy.

Why are we subsidising Amazon's profits when they don't even pay tax!?

Because of the brilliant jobs they offer our citizens! Oh, hang on...

Have you ever actually been in Maccy D's? You think that looks nice, stress free, highly paid, and relaxing?

Yep, I've even worked in them - plus I've also done precisely this kind of warehousing job. The two aren't even remotely, vaguely, slightly comparable. If I were to end up losing my job and not be able to find another I'd happily work in retail, including fast food, but I'd try my absolute best to avoid warehousing work.

It's the mental side of it.

TBH the main issue with these jobs is the lack of security.

Sounds like a normal job in the private sector, and the stress issues of having to get to the next parcel in x number of seconds sound quite trivial.

Give them rollerblades...

I'd rather that than working down a mine.

I'd rather do it than digging up corpses in recent former war zones to try to find gold teeth.

Why are we subsidising Amazon's profits when they don't even pay tax!?

Because the economy relies on it.

Might not be right but its unavoidable in the current set up. Without the governement subsidising jobs like this then we can't have our cheap consumer products but we also miss out on cheap essentials like food (don't kid your self that every warehouse isn't like this). So if we stop subsidising these jobs the cost of living goes up which means a living wage now needs to be even higher.

It might not be right but we are so far down that road.

I worked in retail for a good few year, mixture of roles including a bit of warehouse work during busy periods to help out.

It can be physically demanding dirty work. I don't envy anyone who has to do it full time. There are definitely easier ways to earn minimum wage

I'd rather do it than digging up corpses in recent former war zones to try to find gold teeth

At least you won't have a hand held terminal telling you that you have '60...45....30...seconds' to find your next gold tooth.

I'd rather that than working down a mine.

Why? 1st World Miners, whats left of them, are skilled workers who have well paid jobs, generally with a decent package, pension etc. They have a physical job, work in shitty conditions and are paid to reflect that. Some may say not paid enough, some say paid too much.

I would work down the pit before those warehouses.

Amazon said the safety of its workers was its "number one priority."

[i]Give it 20 years and the whole process will be mechanised. Get your hand-wringing in while you can[/i]

Its proably cheaper to pay disposable staff the minimum wage than invest in the automation. But then thes staff aren't really human are they? just economic units in a process. And when they break there are plenty of cheap replacements.

I wouldn't like to work at a place where the company places more value in the hand held scanner than the person holding it.

Nevertheless, given a choice between this or call centre work in S Wales with that **** Nev, I'd be behind my little Amazon trolley in an instant

I know someone who used to work for Amazon - I also know someone who works in the 'Call Centre' albeit in HR. The one at the call centre enjoys her job and says the boss is a real character and there is a good atmosphere at work. The one at Amazon said the opposite.

Sounds like a normal job in the private sector, and the stress issues of having to get to the next parcel in x number of seconds sound quite trivial.

Nothing further from the truth.

If you have a contract with notice etc. trying to compare it with agency, where they can and do fire on the spot!

As for x seconds, they will have calculated how long it takes, want a drink tough. Not sure what they do about toilet breaks, but have known places time people on that one. Too many or too long and your fired.

TBH the mileage walked isn't really an issue, you do get used to it. Place i worked the job was walking back and forth 5-8m on the end of a steel mill for 8 hours. Concrete floor steel top cap boots what fun!

I've done loads of warehouse jobs in the past.
As has been said, its physically hard & mentally draining cos its so dull.

MTFU.

Quite looking forward to reading this later.

Just for the record my last stint in a proper warehouse. Entry level pay on my (day time) shift was £18k.

11 miles isnt that far, I took it as a job benefit. Not a negative.

I did ware-housing work for a summer. You either learn to switch your brain off and get through the day or you don't. Minimum wage? Check. It's not difficult, just tedious.

Grum makes an excellent point about subsidising the payroll of a tax-dodging corporate behemoth that's putting smaller companies out of business, but all we can do is not buy from Amazon.

The "I've got blisters so can't come in" bunch would be unlikely to last in any job. Wear thicker socks.

I know someone who used to work for Amazon - I also know someone who works in the 'Call Centre' albeit in HR. The one at the call centre enjoys her job and says the boss is a real character and there is a good atmosphere at work. The one at Amazon said the opposite.

I certainly believe you. That was my own perspective - I'd find the call centre work soul-destroying because of the constant need for fake human interaction. I'd much prefer the anonymous picking job, however more physically demanding it was.

Imagine a world where all the shops (and hence all retail jobs) are like amazon or in fact ARE Amazon.

That's Amazon's game plan.

Nothing further from the truth.

If you have a contract with notice etc. trying to compare it with agency, where they can and do fire on the spot!

there are loads of little companies abusing the rules.

I worked for a small software house run by a husband/wife team.

Worked there 9 months until I got canned - they had a core staff of 15 and there were 9 sackings in that time - policy was to scare people into working real hard and then sack them anyway.

Mate was there for 3 years because he was sales support, and so client facing. He married another girl in sales support there. They sacked her because she couldn't work the weekend as her parents were visiting, and then they were surprised when my mate resigned !

"And this is news? I did warehouse jobs exactly like this 20 years ago. It was exactly the same then. Amazon didn't invent them. Minimum wage? Check. Walking miles? Check. Mind-numbing tedium. All present and correct"

Liar. There wasn't a minimum wage in the UK twenty years ago. Did you make all the rest up too?

Grum makes an excellent point about subsidising the payroll of a tax-dodging corporate behemoth that's putting smaller companies out of business, but all we can do is not buy from Amazon.

This.

Unfortunately, many people would rather get a product as cheaply as possible rather than support a good local business. I've bought 1 product from Amazon a couple of years ago and I will try to not use them again because of the way they operate.

Edit - I don't think the job is overly difficult or stressful but it still isn't a great job. Are there any great jobs in this sector or any other low paid jobs?

I have never worked there so cannot comment, I would imagine it would be quite hot and sticky though.

Experts have told Panorama these ten-and-a-half-hour night shifts could breach the working time regulations because of the long hours and the strenuous nature of the work.

Barrister Giles Bedloe said: "If the work involves heavy physical and, or, mental strain then that night worker should not work more than eight hours in any 24-hour period

10.5 hours? We do 12 hours but usually run into 13 or 14 hours sometimes more. We can do 8 hours plus before our first break which will mean we will miss our second break.

The story has some credit but it does read like someone who hasn't done a physical job gets a bit tired on his first day and gets a bit stressed as he has targets to meet.

binners - Member

And this is news? I did warehouse jobs exactly like this 20 years ago. It was exactly the same then.

You had a handset giving you orders with seconds to respond and an audible buzzer every time you fail or get anything wrong? Spending your entire day under a nonstop series of countdown timers sounds ****ing horrible to me, your life becoming a quicktime event.

Basically, use robots or don't, don't try and make your staff into flesh robots.

But fixating on the shifts and the distances walked is wrong, it's not one thing that causes it to be a problem.

Yes, I did Konabunny. In fact, maybe I dreamt the whole thing.

I was earning what I suppose now would be considered minimum wage. Maybe less. But the point is that it was exactly the same as now. All the 'staff' were agency workers, so no holiday pay, no sick pay, and if you didn't work your ass off, you wouldn't have a job at the end of the day.

Its nowt new! as has been pointed out, this isn't just Amazon. Every warehouse in the country works like this, and has done for 25+ years. Some middle class BBC bed-wetter being forced to do it for a [i]whole day[/i], then bleating about how awful it is won't change a bloody thing

EDIT: Northwind - They may now have the technology to monitor you more effectively now, but as with the other things mentioned, its always been this way in this type of job. We'd get in and get handed a huge pile of orders, and a timescale to complete them in. Funnily enough, that didn't leave much time to sit and read poetry, or ponder life's subtle nuances.

They worked you like dogs, because they could. If you didn't measure up, they'd get someone else in tomorrow instead of you. And everyone knew it.

Sounds like my wife on a busy night shift of a surgical recovery ward.

Oh, wait no it doesn't.

Wife's shifts are 12 hours, are very mentally and physically demanding (think moving heavy patients, ensuring drugs which could kill are administered in the correct dosages etc), involve a lot of walking (ok maybe not 11 miles but them nurses don't half cover some distance), having to interact with patients, enough paperwork to fill a skip etc.

OK my wife gets paid a *bit* better but still...

OK my wife gets paid a *bit* better but still..

She is also a dedicated professional who has job security, a pension and I guess, a great deal of job satisfaction.

Completely different.

Besides, the point I was trying to make was if I wanted to earn minimum wage, I would work somewhere else.

You dont have to shop at amazon, just boycott them, and watch their profits tumble.

Yep, some hope of that.

Amazon provide jobs for people who want to and need to work, and provide a good service to us the customer.

Doesnt sound so bad. Used to work on big trucks delivering those plastic crates, we didn't have a beeping machine but we'd always split into two teams and do races to make it interesting. The supervisor counted each teams crates and shouted abuse at us if we came second. Looking back it was a good time and the low pay encouraged me to do some courses, move and get a better job. One of the best jobs we went on was an mod site with no lift so we had about 50 blokes leading from the truck up to the second floor... good craig and all that.

You dont have to shop at amazon, just boycott them, and watch their profits tumble.

Yep, some hope of that.

Amazon provide jobs for people who want to and need to work, and provide a good service to us the customer.

and if you are earning minimum wage you buy cheap because it is what you can afford. All well and good saying boycott the tax dodgers, but easier said than done.

Again, reading somee of the comments here I despair of humanity. What is this nmacho thing that some yuou have with wishing ever lower pay and conditions on you fellow people? It's an outrage, and it says a lot about the state of our nation that this abusive state of affairs is not only considered tolerable, but desirable.

It's easier to mouth off against the weakest most disadvantaged in society, they don't have the power to defend themselves never mind fight back.

What is this nmacho thing that some yuou have with wishing ever lower pay and conditions on you fellow people? It's an outrage, and it says a lot about the state of our nation that this abusive state of affairs is not only considered tolerable, but desirable.

It's exactly what our disgusting government is counting on.

I've done picking at the Evans Cycles warehouse (this was a good 15-18 years ago though). Was working at one of the London shops but due to short staffing, I was seconded down to the warehouse for a few days in the run-up to Christmas.

Wasn't a bad job to be honest, lots going on, loads of people and a generally good atmosphere - didn't have to deal with moaning customers for starters!. No active monitoring as such but you got a stack of orders and they were expected to be done.. There was time built in to allow you to get big/bulky items that required one of the trained guys with a forklift to fetch.

Other than that, conditions were similar - on your feet most of the day, not exactly earning £50k... I quite liked it but the nature of the job means staff turnover is very high since the majority are students or intentionally only doing it part-time. One guy there worked all hours, overtime, nights, the works, saved every penny for 8 months then went travelling for 4 months. Repeat the next year.

The point is that a large section of society just shrugs, and accepts this kind of thing as the norm, as it has been precisely that for 20 odd years. Long pre-dating Amazon, or internet home deliveries

What is quite telling is that there's also a section of society who never even noticed. For 20 years. And never gave a second thought to what the reality was of their cheap, home-delivered shopping. Modern Britain in a nutshell really, isn't it?

So… do I think the people who never noticed will care now? No. Do I expect warehouse workers working lives to change for the better? Hmmmmmm. Or are we just waiting for the next Tory think tank to suggest abolishing the minimum wage, to make our economy 'more competitive'. More competitive for who?

neilsonwheels - Member

Any of you lot ever worked in warehousing on a shop floor level.?

Puts his hand up 😉

Not for Amazon mind, but the hours, starting wage and distances I have to walk, sound similar.

I love it though, my shift fits in well with other work I do.

The first four weeks are tough on your feet and you are under pressure to be quick, WITHOUT making mistakes.

I did, once for a week, using my iphone, log how far I walked, managed to clock up 65 miles in five days, on a not so busy week, which amazed me tbh.

For me it the friends I work with that make it a great place to work, good banter, everyone helps muck in when there is a problem and considering there can be over a 100 of us on a shift we all get on very well.

Compared to my previous job (parkie in an inner city park) its so much easier than dealing with druggies, drunks and nutters, on a daily basis 😉

Binners, you keep saying it's been exactly like this for years, even though you've said up the page that the extra pressure of the constant short timescales is new. Make up your mind eh? There's a big difference between "Do X in 10 hours" and "Do X in 30 seconds, 1200 times a day". That's not how humans are wired.

I worked in a bed warehouse for 2 years after [s]finishing[/s] failing my A levels, I loved it, it was hard (order picking beds for ****s sake) but I lost all the weight I put on when I discovered beer, had a great time and met some good friends that I'm still in contact with 12-13 years later.

We didn't have the scanner beeping though, we had Cliff, with hinges tattooed on the inside of his elbows snarling at us to get the ****in job done. Weekly pay, one weeks notice, no sick pay, £4.50 an hour (at the time) During the January sales I once worked from 7am to 11:30pm with a 30 min lunch break and was back in at 7 the next day. Needed the over time to pay the bills then.

Got it on you today Northwind? Can you tell me where I said "the extra pressure of the constant short timescales is new"? Is your copy and paste broken?

Its always been the same fort a long time. Since we had the neo-liberal consensus that says its desirable to have a large pool of unskilled unemployed, bolstered further with cheap foreign labour, to keep those employed constantly insecure and anxious about their jobs, so not get chippy, and keep slogging away to bolster the enormous profits of rapacious corporates

If it helps… I blame Thatcher 😀

If it helps… I blame Thatcher

Sadly the madness didn't die with her, Cameroon and Gideon commissioned their millionaire chum Lord Beecroft to come up with some more ideas on screwing over workers:

http://www.telegraph.co.uk/news/politics/9280473/Controversial-Beecroft-Report-on-employment-law-published-ahead-of-schedule-after-leak.html

binners - Member

Got it on you today Northwind? Can you tell me where I said "the extra pressure of the constant short timescales is new"?

Here:

They may now have the technology to monitor you more effectively now

HTH

Barrister Giles Bedloe said: "If the work involves heavy physical and, or, mental strain then that night worker should not work more than eight hours in any 24-hour period.

What a load of trollocks. What about all the Police, Doctors and Nurses etc who work 12 hr + shifts night on night, that have loads more mental stress in their jobs (not saying that Amazon workers do not)

Bloody claim culture.

Erm.... That's not the same thing at all, is it?

Whether it's a bleeping machine, or a bloke ticking your pick list off by hand, on a great big pile of printouts, the timescales are the same as they've always been. And the threats, if they're not met. Which is what I [i]actually[/i] said.

It's not the miles walked its.....'You have thirty five seconds to pick this parcel.. Beep..beep..beep..beep..beep..

Is this really any different to working on a production line where you have x seconds to get something done before the next one comes down the line?

I was earning what I suppose now would be considered minimum wage. Maybe less. But the point is that it was exactly the same as now. All the 'staff' were agency workers, so no holiday pay, no sick pay, and if you didn't work your ass off, you wouldn't have a job at the end of the day.

Me too. It's not really like what Amazon are doing. The fact that they treat their workers so badly and don't pay tax is why I refuse to buy anything from them.

Ransos - I'm not defending them. Perish the thought. I also have a no Amazon policy too. Never use them! The tax-dodging ****!!

What I'm saying is that if the beeping hand unit had been available 20 years ago, then every single worker, in every single warehouse in the UK would be walking around with one. And other than that the job is the same, but with even more insecurity, as it was 20 years ago

All well and good saying boycott the tax dodgers, but easier said than done.

you dont like what companies do hit them in the inly place they care - the wallet/profits.

Any of you lot ever worked in warehousing on a shop floor level.?

I packed seeds for a week as an illegal in a warehouse in Chicago.

I was the only English speaker on the factory floor.

And other than that the job is the same, but with even more insecurity, as it was 20 years ago

It's not much of a defence though - "other people are doing it/ would do it if they could..."

It sticks in my craw that this company treats and pays its workers badly, and contributes chuff all in tax.

It sticks in my craw that this company treats and pays its workers badly, and contributes chuff all in tax.

It avoids one particular and comparatively small tax, but still pays National Insurance for all its employees, VAT on it sales, blah blah blah.

It is a big deal, but certainly nowhere near as big as the Mail wants you to believe.

It is a big deal, but certainly nowhere near as big as the Mail wants you to believe.

I don't read the Mail so I've no idea what they want me to believe.

Not only do Amazon avoid a significant amount of tax, they also pay their workers badly (minimising NI) so we end up paying tax credits. They've also received several million in govt grants.

Why are we subsidising these shysters?

Maybe the researcher should do a day in the classroom. Lots of bells and insistent people who won't wait, lots of being on feet and thinking quickly, and usually a threat or refusal if you don't play nice. And after a day of that, you go home to do the preparation for round 2 the next day...

Why are we subsidising these shysters?

Not only do Amazon avoid a [s]significant[/s] comparatively small amount of tax, they also pay their workers [s]badly[/s] minimum wage (minimising NI) so we end up paying tax credits.

FTFY. 😉

FTFY.

Comparative to what? The national debt?

If you don't think the minimum wage constitutes being badly paid, I suggest you try living on it. Even shelf stacking in my local Aldi is better paid than that...

I for one accept amazon for what it is.
A cheap online seller. I use it weekly, buy many dvd's and cd's. I bought the Gerber from the PSA on here.
It's fantastic they can keep their prices low for the consumer yet employ so many.
Long may they last.

It avoids one particular and comparatively small tax,

but still pays National Insurance for all its employees,

VAT on it sales, blah blah blah.

It is a big deal,

but certainly nowhere near as big as the Mail wants you to believe.

I dont think objecting to amazons working practices makes you a DM reader it just means you are not a heartless ****