Down in the bottom corner of your screen (If you are logged in) you shoudl see a little speech bubble icon. That's the link to starting a chat with Stan. Stan is our chatbot and he's trained on the last 3 years of website content and a load of other information that subscribers should find useful.
Stan can check your account for you and the status of any orders. He can guide you in doing stuff like changing your delivery address and answer questions about subscriptions. But he also knows about the forum and everything we've published. Give him a try.
Stan is fully operational for subscribers and limited help for free members. This is because using him comes at a cost to us.Â
Why a chat bot?
Because we are a small team - Heather works 3days/week and she spends a lot of time on subscriber issues that Stan can deal with 24/7. This will free her and the team up to do other things like development and content creation. Stan learns as we go. I've trained him up on our recent history (forum and editorial). You can chat with him about bikes, kit, places to ride, magazine content. He pulls his knowledge from the magazine and the website.
He's behind the bottom advert. bar for free users, so not clickable.
For not free users... he's in the same place as the "back to top" arrow... that just needs a small nudge up the screen.
I thought Cougar was the STW guru/ChatBot?
In Dark Mode the text entry/query box uses black text on a very dark grey background (see example above).
STAN is an Acronym I assume:Â
'SingleTrack Autonomous Nuisance'Â
What is it's capacity to be spammed with nonsense queries like?Â
Thanks for the layout tweak suggestions. We'll give that a tickle.
It's probably 'absorbed' a lot of Cougar
What Like Lawnmower Man?Â
Open the chat forum Stan.Â
I'm sorry, Dave, I'm afraid I can't do that. This mission is too important for me to allow you to jeopardize it.
