LBS .. not doing th...
 

[Closed] LBS .. not doing themselves any favours!

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Yes but LoCo knows (of) Mooman and/or knows (of) the LBS in question and he's told us that Mooman has history.

So we seem to be getting at least part of the other side of the story, even if it is shrouded in mystery


 
Posted : 20/05/2013 2:11 pm
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Whatever the reason for the 'mixup' in this instance, clear communication from the LBS appears to have been a factor.

a question for the LBS owners / staff on here- have you ever 'invented' the need for a spare part as a way of buying time against an over-optimistic turnaround or pushy customer?

I can recall overhearing a conversation at a certain very trendy london road/hipster-centric shop, (staffed by 70%tools 30%decent types) where customer rocks up asking for his campag rear wheel they were due to have fixed by last friday.
Customer goes off browsing clothes as till staff is calling workshop downstairs saying something like "what? you aint looked at it yet? eh? ok i'll tell him"
then to customer- "yes sorry sir, we are waiting for a part - needs to be fed-exed in from italy - a er, spoke, should be here by tomorrow."
customer looks a little confused and says "ok, i thought it was just the hub that needed sorting"...

never used that workshop!


 
Posted : 20/05/2013 2:11 pm
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Perhaps, but isn't there a suggestion that this isn't the first thread where the two personas have both contributed, and apparently contributed in different "voice"? Dress it up however your like, but that's dishonest. Not going to check the allegation, so apologies if I'm naive in taking it as so from what is posted here, but having seen the posts on this thread, I don't buy this "accidental, logins set on different devices" story.

It's not like he came on and said "I agree with LOCO" or started knocking MOJO or TF like the Suoperstar/Fruit/Tango incident.

Why can't you buy it? I've got at least 3 e-mail addresses depending whether I'm in Work, out of work but doing serious stuff, or my own personal account. I'd have no problem with a shop/brand having a 'work' login, obviously that system woule be open to abuse and astroturfing, which is why it's banned as a ban's easier to police.


 
Posted : 20/05/2013 2:11 pm
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Had a quick look at shepleg's posting history (I'm bored)

http://singletrackworld.com/forum/topic/are-my-revs-knackered

In this thread Scapegoat is thanking LoCo and telling shepleg to piss off in the same post.

'I honestly didn't realise I was still using that login, guv.' Not so sure myself.


 
Posted : 20/05/2013 2:21 pm
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The whole of this thread predicates on the honesty and reliability of the OP.It seems to me to be very "keyboard warriorish" of him to post on here accusing the LBS of dishonesty.If he can prove this,then he should be dealing with Trading Standards,not making potentially libellous statements on a public site.I think the mods should have pulled this thread as it could threaten Singletrack if the LBS is not prosecuted.


 
Posted : 20/05/2013 2:32 pm
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It seems like a few on this thread know the LBS. Why not get them to reply? I'd like to think that, if the evidence we've seen is not true, they would be more than happy to defend themselves..


 
Posted : 20/05/2013 2:37 pm
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I think the mods should have pulled this thread as it could threaten Singletrack if the LBS is not prosecuted.

Is you on crack?


 
Posted : 20/05/2013 2:38 pm
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No I'm not,it's a risky proposition for forums like this to publish potentially libellous statements and has led to threads being pulled on here before now.


 
Posted : 20/05/2013 2:41 pm
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It seems like a few on this thread know the LBS. Why not get them to reply? I'd like to think that, if the evidence we've seen is not true, they would be more than happy to defend themselves

Given that they've been accused of attempted fraud, I think that would be poor advice tbh, much as I'd love to get the rich teas out for a good fight. They've got two options:

1) Admit the OP's story is correct. If it was me, I wouldn't want to commit that to writing.

2) Dispute the OP's story. Some will believe them, some will believe the OP. No one will come out of it looking good.


 
Posted : 20/05/2013 2:43 pm
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No I'm not,it's a risky proposition for forums like this to publish potentially libellous statements and has led to threads being pulled on here before now.

That depends whether you think there's a chance the story the OP gives is untrue - personally I'd suggest it would appear rather unlikely, and at worst it's a case of one person's word against another's which is unlikely to lead to the award of huge damages. There might be some debate over whether it was something the shop did deliberately or it was all an accident, but I don't see that any of that debate is likely to cause any particular issues.


 
Posted : 20/05/2013 2:50 pm
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Just how many sock-puppets are there on this thread ffs?


 
Posted : 20/05/2013 3:05 pm
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Dunno palookah, is there something you'd like to tell us?


 
Posted : 20/05/2013 3:15 pm
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I still don't know who we are burning 🙁


 
Posted : 20/05/2013 3:34 pm
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Lets make it simple,and all burn ourselves.Out of sheer politeness,I'll let you go first.


 
Posted : 20/05/2013 3:36 pm
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If I burn myself can I still log in with my other alter ego account?


 
Posted : 20/05/2013 3:37 pm
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If I burn myself can I still log in with my other alter ego account?

Only if it's an accident as you have so many different devices etc... 😉


 
Posted : 20/05/2013 3:41 pm
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@edlong, no not specifically.

But it is very curious; there are constant calls for name and shame in threads where an unidentified LBS has been accused or poor/dubious behaviour. In this case we have numerous attacks on the OP and calls for the thread to be deleted.


 
Posted : 20/05/2013 3:42 pm
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You could burn yourself with one account,and burn someone else with the other.


 
Posted : 20/05/2013 3:42 pm
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but isn't there a suggestion that this isn't the first thread where the two personas have both contributed, and apparently contributed in different "voice"?

What they said on here was the same so I am still waiting for the first thread never mind multiples
Bruce wee - I can sort of see your point but it is not that clear cut tbh though it is a less helpful tone but could have been done by loco and same mistake as here. Either way i am firmly in the dont GAS camp and likes locos input on here

In this case we have numerous attacks on the OP and calls for the thread to be deleted.

Yes the forum is a strange beast at times I think the thread should stay FWIW


 
Posted : 20/05/2013 3:45 pm
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If only there was a panacea


 
Posted : 20/05/2013 3:48 pm
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I feel the same as JY about loco,but still don't feel this is the place for the OP to launch a massive slagging off of an LBS.If he feels it is a deliberate attempt to defraud him,the Police and Trading Standards are the appropriate people to discuss it with,not a bunch of keyboard jockeys with too much time on their hands.This still assumes that the OPs version is gospel,which an awful lot of people on here seem to be assuming.I personally have no idea who's right or who's wrong,but the OP got his money back,and I think the rest smacks of petulance on his part.


 
Posted : 20/05/2013 3:53 pm
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the OP got his money back,and I think the rest smacks of petulance on his part

I didn't read it like that. Sure, the guy's pissed off, but under those circumstances, who wouldn't be? I took it as a friendly bit of advice to fellow cyclists: "watch out for this shop, they tried to rip me off". I'm grateful to the OP for it, regardless of what motivated him.


 
Posted : 20/05/2013 4:06 pm
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@thejesmonddingo

So you have no idea who's right or wrong but you're going to skew your opinion radically in favour of the LBS whilst throwing disparaging remarks at the OP and those who take him at his word.

Good work.


 
Posted : 20/05/2013 4:29 pm
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Mi bad 🙁


 
Posted : 20/05/2013 4:34 pm
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You seem to be telling me I can only have an opinion if it agrees with yours.I intend to differ.


 
Posted : 20/05/2013 4:35 pm
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not sure re flaming i nearly did one recently as I bout=ght a tyre waited four days then got an invoice saying three day delay to post then a weelk later they said it was damaged so order a new one then 10 days after that i asked for a refund then i had to chase them up for the refund ...do you wish to use Hargroves cycles now?
I know i dont and they were just trying to sell stuff they did not have and could not get rather than charging me for stuff they had not done - granted I had an e-mail chain to prove this but each to their own

Now i refrained for I am not like that 😉
I was cross though and being charged for something not done , if true would have had me angry enough to internet flame tbh


 
Posted : 20/05/2013 4:37 pm
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@thejesmonddingo

That's cool, everyone's entitled to an opinion.

Mine's based on what the OP reported and drivel such as this:

[i] shepleg - Member

Knowing both the op and shop, there is definatly more to this 'story' than has been posted here. Straight accusing them of theft and naming them is disgusting. With the op's history.
[/i]

What is yours based on?


 
Posted : 20/05/2013 5:06 pm
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Now i refrained for I am not like that

😆


 
Posted : 20/05/2013 5:14 pm
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The whole of this thread predicates on the honesty and reliability of the OP.It seems to me to be very "keyboard warriorish" of him to post on here accusing the LBS of dishonesty.If he can prove this,then he should be dealing with Trading Standards,not making potentially libellous statements on a public site.I think the mods should have pulled this thread as it could threaten Singletrack if the LBS is not prosecuted.

Biggest load of tosh ever !! This is a bike forum and if its not for posting our cycling related experiencess whats it for ? The lbs admits it was wrong and and giving a refund proves it. Unlike most on here I know the op and like everyone he has history ( mostly for a love of riding his bikes bloody hard ), but not for libelous stories.
For what its worth I reckon there was a delay in the spokes coming so the lbs used longer nipples to rush it out and "somehow" forgot to mention this when charging. Poor show ! all this double identity posting is another poor show !!


 
Posted : 20/05/2013 6:48 pm
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The loco double login is poor form (only heard good things about him otherwise) Certain posters yet again turning on an op that has been ripped off is also poor form.


 
Posted : 20/05/2013 7:35 pm
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scratch - Member
If only there was a panacea

of what?


 
Posted : 20/05/2013 7:41 pm
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Certain posters yet again turning on an op that has been ripped off is also poor form.

I'm going to take exception to that, cos I've had a long and arduous day


 
Posted : 20/05/2013 7:59 pm
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I want to hear shepleg's opinion on Superstar components.


 
Posted : 20/05/2013 8:26 pm
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[b]If he can prove this,[/b]then he should be dealing with Trading Standards,not making [b]potentially libellous statements [/b]on a public site.

If he can prove it, then it's not "potentially libellous" is it ?

It's just an "accurate review"


 
Posted : 20/05/2013 8:33 pm
 nonk
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Just like most Internet forum reviews eh ? 🙄


 
Posted : 20/05/2013 8:39 pm
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If he can prove its all true.

Then it's accurate.


 
Posted : 20/05/2013 8:47 pm
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I like this

Q: If someone from the 1950s suddenly appeared today, what would be the most difficult thing to explain to them about life today?

A: I possess a device, in my pocket, capable of accessing the entirety of information known to man. I use it to look at pictures of cats and get in arguements with strangers.

Substitute 'cats' for bikes and this sums up the thread.


 
Posted : 20/05/2013 8:48 pm
 juan
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£2 a spoke IS too much. Ours are 80p for plain gauge and £1.19 double butted including nipples.

It's all depend on the spoke. And AEL is 3.6€. And a wite on is 4.95€.
Then indeen a competition is much cheaper. They are many spoke in the DT catalogue hence many prices ;D


 
Posted : 20/05/2013 9:01 pm
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this is piss funny! 😆
How could any of you half wits even think it was an honest mistake?? 😯
I reckon the lbs guy tried his luck!
Thanks for the warning, I shall never use that shop.

I knew loco was a phoney! ever since he was defending foxs service intervals being every 15 hours!good business for him aye! 😆


 
Posted : 20/05/2013 9:09 pm
 IanW
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Stw classic.


 
Posted : 20/05/2013 9:17 pm
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Just for a little bit of balance, LoCo / Shepleg is one of the nicest people I know.

His Shepleg account was here way before he setup LoCo Tuning, and I know he wanted to have a professional account, and a personal account.

If I had a cycle related business I'd do exactly the same, one for selling bits and bobs and asking random 'What tyre for Cwmcarn' questions, and another which is professional focused for answering questions I'd know loads of really useful stuff about.

He's one of the best contributors here, and will do his best to share his encyclopedic knowledge of all things suspension.

If you ever get the chance, pop by with some coffee to his shop and pester him about forks / shocks / goats milk / pasties / cake.


 
Posted : 20/05/2013 10:32 pm
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His Shepleg account was here way before he setup LoCo Tuning, and I know he wanted to have a professional account, and a personal account.

If I had a cycle related business I'd do exactly the same, one for selling bits and bobs and asking random 'What tyre for Cwmcarn' questions, and another which is professional focused for answering questions I'd know loads of really useful stuff about.

That's all fair enough.

But as was spotted in this thread, he is basically using two ID's in the "traditional" manner. To hide his identity and have opposing views on the same thread.

One bing helpful , the other being a nob.

http://singletrackworld.com/forum/topic/are-my-revs-knackered

Which would suggest his, "oh I didn't realise, multiple devices and auto login etc etc" excuse is a bit erm, lame ?


 
Posted : 20/05/2013 11:38 pm
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This thread got gay fast


 
Posted : 20/05/2013 11:50 pm
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op+1 dishonest bike shop,backed up by dishonest in crowd 😐


 
Posted : 21/05/2013 12:02 am
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Which would suggest his, "oh I didn't realise, multiple devices and auto login etc etc" excuse is a bit erm, lame ?

Aye, if i were loco i would have just gone with the being a nob option. He is on stw so it's not like he is not in plentiful company. His explanation does seem tinged with bs, which is a shame.

I'm thinking of setting up an alternative account where I'm not a nob, it would be a nice mirror to my rather unpleasant real self.


 
Posted : 21/05/2013 12:16 am
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This thread got gay fast

Do you want to marry it?


 
Posted : 21/05/2013 12:31 am
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Do you want to marry it?

Hmmm. Donno - is it a ladyboy in disguise?


 
Posted : 21/05/2013 1:12 am
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It's all gone a bit Ting Tong for LoCo/Shepleg.


 
Posted : 21/05/2013 7:15 am
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[img] [/img]


 
Posted : 21/05/2013 7:25 am
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I guess all I can add is pix of the said wheel.
The LoCo/Shepleg/LBS connection has been made crystal clear to me yesterday .. I suspected as much anyways 😉

[img] [/img]

[img] [/img]
[img] [/img]


 
Posted : 21/05/2013 9:51 am
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Nice wheels. Can I suggest you pop to your LBS and get those spokes done up properly?


 
Posted : 21/05/2013 10:03 am
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tinybits - Member

Nice wheels. Can I suggest you pop to your LBS and get those spokes done up properly?

😀


 
Posted : 21/05/2013 10:20 am
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One thing I might have missed:

You take some parts in to a shop to be assembled, shop tells you some need swapping for something else which is duly ordered. You go in to pick up assembled item. In what world is there any question as to whether or not the unsuitable parts are returned to you? Why should you need to ask?

This place either seems intentionally dishonest or just pretty crap, if OP is accurate. Either way, worth avoiding I'd say.


 
Posted : 21/05/2013 10:23 am
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mooman - Member
The LoCo/Shepleg/LBS connection has been made crystal clear to me yesterday .. I suspected as much anyways

Unless I've missed something, what's the link? I'm intrigued.


 
Posted : 21/05/2013 10:27 am
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Me too.


 
Posted : 21/05/2013 10:31 am
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I've tried to see both sides on this thread and not to knee jerk my way into it, but I'm sorry its bollocks!!!
The builder tried it on and was busted.. This is a bike forum and the OP has a right to voice his experience.
Certain peeps have probably learned a few lessons on this thread...


 
Posted : 21/05/2013 10:49 am
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This is getting more and more sinister IMO.

This thread was started by the person who posted about LoCo bring the nicest person he new on page6.
http://singletrackworld.com/forum/topic/just-had-my-reverb-serviced-by-loco-tuning-and.

As mentioned already this stinks as much as the Diet/workout con. Say something non Pc on here and and get flamed. But if you are friends/log ins of a con man it's ok to support them.
Loco really needs to explain all this. I was going to use him to service my forks. His prices were better than Mojo and nothing but good reviews on here. But how many did he post himself ?


 
Posted : 21/05/2013 10:51 am
 Rich
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rickon - Member
Just for a little bit of balance, LoCo / Shepleg is one of the nicest people I know.

His Shepleg account was here way before he setup LoCo Tuning, and I know he wanted to have a professional account, and a personal account.

If I had a cycle related business I'd do exactly the same, one for selling bits and bobs and asking random 'What tyre for Cwmcarn' questions, and another which is professional focused for answering questions I'd know loads of really useful stuff about.

He's one of the best contributors here, and will do his best to share his encyclopedic knowledge of all things suspension.

If you ever get the chance, pop by with some coffee to his shop and pester him about forks / shocks / goats milk / pasties / cake.

Loco's 3rd account?!

😉 *joke*


 
Posted : 21/05/2013 10:53 am
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[img] [/img]


 
Posted : 21/05/2013 11:03 am
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Certain peeps have probably learned a few lessons on this thread...

And certain others probably haven't.


 
Posted : 21/05/2013 11:07 am
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Hang on - those spokes look the right length..? I've lost track of the problem here.


 
Posted : 21/05/2013 11:27 am
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Loco's 3rd account?!

*joke*

I don't think I'm nearly as useful as LoCo 😉

Spokes + original nipples were too short, so LBS used some longer nipples to solve the problem.

Nice wheels too - what bike are they going on? Any photos?


 
Posted : 21/05/2013 11:51 am
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rickon - Member

Nice wheels too - what bike are they going on? Any photos?

Canyon CF SLX .. no pix .. couple more weeks before it gets delivered.
No doubt I will post a pic up ... and it `ll get slated STW style 😆


 
Posted : 21/05/2013 12:29 pm
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The LBS was right about one thing - those spokes are too short. Unfortunately it's not been solved by the longer nipples - you don't have many threads engaged in the nipples there, resulting in a weakness. You'll probably get away with it as the NDS spokes aren't under much tension, but it's not ideal.


 
Posted : 21/05/2013 12:42 pm
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Probably getting away with it isn't what you want in the back of your mind on a steep descent!


 
Posted : 21/05/2013 2:19 pm
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Whichever way you look at it, that's not the greatest wheel build ever!

It's also worth double checking which side of the flange the non-drive side the spokes need to sit as they have been laced radially. It's generally good practice to have them with the nipples facing outwards. The way your wheel has been laced can cause the cartridge bearings to sit loose in the hub as the spokes are trying to open up the hole. More of an issue on lightweight hubs though.


 
Posted : 21/05/2013 2:51 pm
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To be fair to Loco he has explained it was a mistake in that his other login was cached and I can see why you'd want two logins in this place as a cycling related business owner. Hopefully that's all it is and there's nothing underhand like the old Superstar debacle, I guess I can understand why some people are more suspicious though.


 
Posted : 21/05/2013 3:30 pm
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Those silver nipple don't look right at all to me.
Rather than ask mooman to undo one to check, has anyone got any similar spokes and nipples they can try out to see how much thread engagement they've got with three threads exposed ?


 
Posted : 21/05/2013 5:51 pm
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Utter bollards. As good as Loco is on this forum, he's clearly been posting on two logins at the same time. I understand that there may have been a cross over, and even he wanted two logins but to post on the same thread like he's done more than once? If you believe that's an accident, well, you may as well be trying to build a wheel with spokes that are to short.,


 
Posted : 21/05/2013 8:17 pm
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My friends had his rear shock and fork both serviced with loco both times the service was exceptional and I will be going there for mine. I'm not loco. :-P.


 
Posted : 21/05/2013 10:25 pm
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FuzzyWuzzy - MemberTo be fair to Loco he has explained it was a mistake in that his other login was cached and I can see why you'd want two logins in this place as a cycling related business owner. Hopefully that's all it is and there's nothing underhand like the old Superstar debacle, I guess I can understand why some people are more suspicious though.POSTED 7 HOURS AGO #

😆


 
Posted : 21/05/2013 11:12 pm
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To be fair to Loco he has explained it was a mistake in that his other login was cached

He he. That's funny 😀

"Cached login" Doesn't quite explain why he was being Mr Helpful with one login and a complete nob with the other login, [b]on the same thread[/b] does it ?


 
Posted : 21/05/2013 11:16 pm
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I still don't know who we are flaming to death with pitchforks and bombers and wee!

Who is the baddy here?

Edit, obviously it should be the LBS but this seems to have been missed on most posters.


 
Posted : 21/05/2013 11:20 pm
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The baddy is the one who posts on a public forum to show up other folk without telling at least one story of a mistake they once made themselves.


 
Posted : 22/05/2013 12:28 am
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OOops ' 😀 '


 
Posted : 22/05/2013 12:29 am
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Those silver nipple don't look right at all to me.
Rather than ask mooman to undo one to check, has anyone got any similar spokes and nipples they can try out to see how much thread engagement they've got with three threads exposed ?

It's just wrong. It shouldn't have left the shop like that. I can't even remember the original complaint on this thread, but that is one sheety wheel build. Also, they may have used linseed oil but I'm not seeing any sort of prep / freeze on those sticking out threads anyway, not as it'd do much use when half the threads aren't even engaging in the spokes (bearing in mind that the spokes sit quite a way inside the nipples before engaging any threads)!


 
Posted : 22/05/2013 1:09 am
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Yes - thanks fellas.
As previously explained. I do not know enough to build my own wheels, but know enough to spot if they arent done properly.
I will be taking the wheel to another LBS to have the NDS spokes replaced.

Anyways - thanks for confirming my doubts & concerns on the showing threads on spokes.


 
Posted : 22/05/2013 8:53 am
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Did you recover OK after the fall in the crit Martin?


 
Posted : 22/05/2013 9:13 am
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