LBS - bit of a rip ...
 

[Closed] LBS - bit of a rip off?

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just went into my lbs to buy an inner tube - £7.50 for just a standard road tube. Seemed pretty steep to me. A fiver would be reasonable I think. I want to support local shops but a 50% more expensive price hike over even Halfords makes me think why bother. Am I being tight?


 
Posted : 20/06/2014 1:58 pm
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Why didn't you go to Halfords?


 
Posted : 20/06/2014 1:59 pm
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Am I being tight?

No, you're just not very good a shopping.


 
Posted : 20/06/2014 2:00 pm
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scotroutes - Member
Why didn't you go to Halfords?

Maybe

robw1 - Member
I want to support local shops


 
Posted : 20/06/2014 2:02 pm
 root
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Depends on how much of a rush you were in


 
Posted : 20/06/2014 2:03 pm
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I'd prefer to support local independent shops so thought I would just go in and get one. asked for a tube....they rung it through the till and told me the price....in my head I thought what the f! but just paid up. Its only a couple of quid more but as a percentage thing over other retailers it just seemed really excessive. Also bought a few other minor things from them recently that I thought were really over priced.


 
Posted : 20/06/2014 2:04 pm
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Yes all shops want to rip you off, the ones that sell at a loss are all just round the corner in bankrupt street.


 
Posted : 20/06/2014 2:05 pm
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Would there be a £2.50 difference in petrol or your time to get to an out of town place?


 
Posted : 20/06/2014 2:06 pm
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Also bought a few other minor things from them recently that I thought were really over priced.

Srsly?


 
Posted : 20/06/2014 2:12 pm
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no. I could have gone to a Halfords that would have been less out of my way!


 
Posted : 20/06/2014 2:14 pm
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Anyone bring the biscuits?


 
Posted : 20/06/2014 2:14 pm
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no. I could have gone to a Halfords that would have been less out of my way!

See post #3 :mrgreen:


 
Posted : 20/06/2014 2:16 pm
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Bikescene in Guisbrough charged me more (about what the OP paid) for a 29er tube (which was kept behind the counter) and wouldn't include it in the 3for£12 offer on every other tube.

Apparnetly they use more rubber.


 
Posted : 20/06/2014 2:17 pm
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I would have asked if they had got the correct price. Made them double check.


 
Posted : 20/06/2014 2:18 pm
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Depends what you mean by 'standard' £5.99 is the going LBS rate for a generic rebranded chinese jobbie these days with nice Conti/Schwalbe ones going from £6.99 - £12.99 depending on poshness.

So £7.50 for premium branded 'normal' road tube' isn't that far off, if it was £7.50 for a generic then that is a tad steep.

Most people need help to work out the right valve and size they need so maybe the shop have built that added time into their pricing.


 
Posted : 20/06/2014 2:22 pm
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and it probably saved you more than a few quid's worth of faff getting it there.

Apart from going past Halfords on the way there obviously.


 
Posted : 20/06/2014 2:24 pm
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That's what these were invented for 😀

[img] [/img]


 
Posted : 20/06/2014 2:25 pm
 DezB
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Inner tubes? Wilkos!


 
Posted : 20/06/2014 2:26 pm
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Worlds heaviest Inner tubes constructed like a 1920's nodder? Wilkos!

FTFY
For what its worth we charge £5.99 for schwalbe, and so do most other shops I know, so yes - £7.50 seems a bit dear unless it was long valve/superlight etc.


 
Posted : 20/06/2014 2:33 pm
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I too don't get why folk don't repair.

You deserve to get ripped off!


 
Posted : 20/06/2014 2:36 pm
 hora
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Sorry I'd have said 'no'. The staff would understand, after all the bikeshop owner doesn't pay them a fortune.

£7.50 is insulting. Especially now alot of them are stocking stuff I've never heard of that they probably order in bulk off Ebay China etc...

Also- puncture repair kits, they used to be great but Evans, Halfords etc sell terrible ones. The glue is like prit-stick strong.

Any recommendations? I've got lots of tubes sat in the shed waiting for a decent repair kit/beer drinking sesh..


 
Posted : 20/06/2014 2:41 pm
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Damn, I've got a spare under my desk you could have had for £7.49


 
Posted : 20/06/2014 2:44 pm
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thisisnotaspoon - Member
Bikescene in Guisbrough charged me more (about what the OP paid) for a 29er tube (which was kept behind the counter) and wouldn't include it in the 3for£12 offer on every other tube.

Apparnetly they use more rubber.

Its an evil ploy to get people off clown wheels. Long may it continue.


 
Posted : 20/06/2014 2:50 pm
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^^^^^ One of those kits up there.


 
Posted : 20/06/2014 2:50 pm
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[quote=hora ]
Also- puncture repair kits, they used to be great but Evans, Halfords etc sell terrible ones. The glue is like prit-stick strong.
Any recommendations? I've got lots of tubes sat in the shed waiting for a decent repair kit/beer drinking sesh..
The Weldtite and Rema ones seem to work just fine.


 
Posted : 20/06/2014 2:50 pm
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I've got a spare just above my waistline that you could have had for nowt 🙂


 
Posted : 20/06/2014 2:51 pm
 DezB
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[i]Worlds heaviest Inner tubes constructed like a 1920's nodder? Wilkos![/i]
[i]For what its worth we charge £5.99 for [/i]exactly the same ones in a box marked[i] schwalbe[/i]

FTFY 😉


 
Posted : 20/06/2014 2:52 pm
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Hahahaha!
Nice, but I'll have to respectfully disagree 😛


 
Posted : 20/06/2014 2:58 pm
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Like Adam we charge £5.99 for Schwalbe tubes (or 3 for £15) and have been for a while now. RRPs are going up now, and I see £6.99 is now what most suppliers are saying they're worth.

It's a tricky one as the cheapo tubes could be sold for the same price really but we'd rather stick to our guns and sell a quality product for a fair price - don't want people to feel ripped off.

Funnily enough I was just thinking about it this morning when I realised we needed to top up on a particular size.

One option I have been thinking about is offering a choice - so an unbranded or cheaper brand tube for say a fiver, or Schwalbe/Conti for £6.99 (and a bit of a deal on 3-4 of each, say).

Would people like to have the choice in their LBS or would you rather just walk in and get what the shop have chosen to stock?


 
Posted : 20/06/2014 2:59 pm
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Depends on the price/tube.

I imagine 90% of 700x23 tubes are sold to roadies who want something light, so you could probably get away with stocking only relatively light tubes at the higher price. But 26x2" tubes, 90% are probably sold to lower end bikes who have avoided buying a new bike or going tubeless, so a £4 unbranded tube would be fine (as long as it wasn't crap).

Tubes aren't something I need a choice of, I probably just need one as a spare to get me home. Or more commonly, I'm miles from home, havent punctured yet, but just realised I've not got a spare so tempting fate.


 
Posted : 20/06/2014 3:05 pm
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Any recommendations? I've got lots of tubes sat in the shed waiting for a decent repair kit/beer drinking sesh..

try these Hora...
[img] [/img]

i bought some 700x35 tubes from my local sainsburys at a fiver each which i thought was pretty reasonable....but they werent of a brand i recognised so i probably paid a bit more for the convenience but i can live with that....but if my LBS was around the corner they'd be my first port of call.


 
Posted : 20/06/2014 3:16 pm
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Last time I bought tubes I got Conti's for 4 for 12 quid(a while ago)

Still got two left and a good supply of park patches.


 
Posted : 20/06/2014 3:24 pm
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Our local Halfords appear to be stocking their own tubes in plastic packets rather then boxes, and the price was down to £3.99. Quite happy with that for what I need.


 
Posted : 20/06/2014 3:26 pm
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Road tubes bought in bulk from Condor £19.99 for 10 specialized a few years ago. Topped up with a few £1.99 jobs from Planet X in their sale.

26" MTB - Geax ultralite, Wiggle £15 for 5. They go in the 29er too.

They get repaired on a very infrequent bulk basis and reused.

I would be offended by £7.50 and go somewhere else, even if it was pretty incovenient. Patch of rubber glove and some all purpose glue has fixed me up in the past.


 
Posted : 20/06/2014 3:34 pm
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This reminds me that I still charge £5 for Schwalbe, must put my prices up.


 
Posted : 20/06/2014 3:38 pm
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This reminds me that I still charge £5 for Schwalbe, must put my prices up.

I was doing that until about a month ago.
Then I noticed how much trade was now and wept inconsolably.


 
Posted : 20/06/2014 3:48 pm
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Yeah, last time I ordered I thought "that's funny, the RRP has come down", then realised...


 
Posted : 20/06/2014 3:50 pm
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you're still using tubes..... thats the issue


 
Posted : 20/06/2014 3:53 pm
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A fiver would be reasonable I think

Thing is, tubes have been a fiver forever, because people expect them to be a fiver. Trade prices have crept up over time, but RRPs didn't until recently, so the LBS margin was getting slimmer and slimmer. Finally, the "standard" price for an inner tube is creeping past a fiver and people moan.

Shop around for cheaper tubes, or pay a bit more. Not worth getting upset about it in the grand scheme of things.


 
Posted : 20/06/2014 4:04 pm
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A shop will charge whatever it can get away with to make a profit, That's what business is all about. But £7.50 as a starting point for a road tube is to much. If like the op I coughed up because I was at the till and didn't want to make a scene, I'd feel ripped of and never go there again. I buy Planet-x tubes at £1.99 they do as good a job of keeping my tyres up as anything else.


 
Posted : 20/06/2014 4:17 pm
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Has adam@bikeworks been in Wilkos recently?..... 🙂

Schwalbe road tube for £5!

http://www.wilko.com/bike-parts+accessories/schwalbe-bicycle-tube-black-700cx28-presta-sv17/invt/0345101

LBS prices also tend to improve if you actually use them on a regular basis and they get to know you.


 
Posted : 20/06/2014 4:48 pm
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LBS prices also tend to improve if you actually use them on a regular basis and they get to know you.

How many £7.50 tubes do you have to buy before you get one for a fiver ?


 
Posted : 20/06/2014 6:41 pm
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I just sold some tubes for a fiver. It was to someone who bought a £1500 bike a while ago, though. HTH.


 
Posted : 20/06/2014 6:55 pm
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£7.50 is insulting. Especially now alot of them are stocking stuff I've never heard of that they probably order in bulk off Ebay China etc...

You really do have not the faintest clue what you're on about do you?
Please engage brain before opening mouth.


 
Posted : 20/06/2014 8:44 pm
 hora
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Of course, silly me. Shops only make 20% max on tubes. I apologise.

The mark up is no longer a crazy rip off of course.

Sick of being ripped off. Bike shops pricing the common man away from riding. Thank god for the internet.


 
Posted : 20/06/2014 10:56 pm
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Ah innertubes. The biggest mark up on any product sold in a bike shop. Last one I had to buy was a long valve one; trade was £1.60 inc vat. Standard ones were £1.2o or so.

And they're made in the same massive factories in China/Malasia/Bangladesh etc. There ae lightweight ones and there are heavyweight ones and all sorts in between. They all cost pennies to make. £7.50 is taking the piss.


 
Posted : 20/06/2014 11:05 pm
 hora
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About 4yrs ago I had to buy a £10 one in the Lakes as I forgot my spare.

£10 for a Maxxis tube.

Their car tyres were only 30 morr for substantially more rubber..

Hobby cyclists are royally ripped off by shops and manufacturers alike.


 
Posted : 21/06/2014 6:06 am
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Why not seize the gap in the market then? Source your own tubes from China or wherever and sell direct to the public at a price you feel is fair. You could be the Superstar of innertubes.


 
Posted : 21/06/2014 7:29 am
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£9.99 for five of any size/valve currently at Halfords (own brand tubes; web link wouldn't render properly)
Not lightweight, but minimally packed (and convenient for me to be able to get a mix of 26", 700 & 24" - offers tend to be multi-buy of the same tube type).


 
Posted : 21/06/2014 7:30 am
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For those of us with an out of date wheel size and middle aged enough to still put a tube in.
[url= http://www.sjscycles.co.uk/schwalbe-sv19a-xlight-presta-tube-28-tyres-57-584-40-622-to-62-622-and-40-635-prod26674/ ]SV19A[/url]


 
Posted : 21/06/2014 7:39 am
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Their car tyres were only 30 morr for substantially more rubber..

By that logic, a lorry should cost a lot more than a Ferrari - there's lots more metal in it.

You're not paying for the rubber, you're paying for the mould the rubber is cast in. That's the expensive bit, and since car tyres are made in considerably larger numbers than bike inner tubes, the cost of the moulds is spread out a lot more.

Doesn't help that wheel sizes keep changing of course.


 
Posted : 21/06/2014 8:00 am
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lightweight unbranded 700c, trade cost about £1.15p from Asia bought in hundreds. Any shop who doesn't bulk buy their own direct are just idiots.


 
Posted : 21/06/2014 8:24 am
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When I worked in a shop, I remember the mark up on tubes being pretty big (we only stocked one brand and sold loads of them so bought in big quantities).

A fiver is my cut off point, but am tubeless now so not that fussed. I have a few spare ones which should see me through for a while.


 
Posted : 21/06/2014 9:36 am
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You're not paying for the rubber, you're paying for the mould the rubber is cast in. That's the expensive bit, and since car tyres are made in considerably larger numbers than bike inner tubes, the cost of the moulds is spread out a lot more.

Because of course, innetube moulds are all carved by hand by one man in a cabin in Nova Scotia, and only 300 innertubes are produced worldwide every year. 🙄

I'm wiling to bet that no car tyre is produced in larger numbers than a generic 26"x1.5-2.1" mtb innertube by a company like Cheng Shin. Even accounting for difernt wheel sizes and vales etc, I'd bet there are still many times more models of automotive tyres being produced.

The single reason that innertubes cost so much relative to their trade cost, is that bike shops know customers have to have innertubes, whereas they don't necessarily need a fancy seatpost etc.


 
Posted : 21/06/2014 11:28 am
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No, I was giving one reason why. The other reason is that cheap items are always marked up a lot more than big ones. The profit margin on a loaf of bread is much larger than that on a cruise ship.

If a bike shop was only making 20p on an inner tube, it wouldn't be worth the bother to order, store, stock, price and sell them. There's a certain minimum amount of money you have to make before it's worth the floor space and shop staff time to do it.


 
Posted : 21/06/2014 12:05 pm
 ojom
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The trouble with the bike industry is that all the experts and business gurus are outwith it and on forums.

If there is sooo much money being made on inner tubes then surely you should jump in and rake it in too.

Except there isn't. Weird huh.


 
Posted : 21/06/2014 12:08 pm
 hora
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Why not be the superstar of tubes?

Why? Loads of places on the internet sell them cheep.

If a shop cant source at massive markup they are either idle or stupid. Otherwise they are exploiting customers.

Lorries do cost more than ferraris. Bad analogy.


 
Posted : 21/06/2014 12:10 pm
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Absolutely, there's obviously a big demand out there for a chain of inner tube shops, selling inner tubes imported from China direct to the public at discount prices 🙂


 
Posted : 21/06/2014 12:11 pm
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[b]Poundland[/b]. Can't remember how much they are though.


 
Posted : 21/06/2014 12:17 pm
 IanW
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[url= http://www.wiggle.co.uk/continental-quality-road-pack-of-5-inner-tubes/ ]Here? [/url]< £4 and the kind man even brings them to your house.

Lack of foresight means you pay more.


 
Posted : 21/06/2014 12:25 pm
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Decathlon twin pack of tubes. Cheap as chips and do the job.


 
Posted : 21/06/2014 12:50 pm
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worth the floor space and shop staff time to do it.

Surely tubes sell themselves they are a necessary maintenance item, hence the vending machines being used by JE James.
http://www.bikebiz.com/news/read/schwalbe-we-ve-been-inundated-with-tube-vending-machine-requests/016339


 
Posted : 21/06/2014 1:07 pm
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Sadly tubes don't sell themselves - they take up space in the shop and for every customer who walks in and picks up what they want, and brings it to the counter, there's another who hasn't a clue what size and/or valve type they require. Helping those customers is part of our role as a shop, of course, and we're more than happy to do so - but the cost has to be built into the margin.

The alternative would either be to charge a "consultation" fee on top of the cost of the tube for every customer who needed help getting the right one, or give a bit of a discount to people who support the shop regularly and know what they need - which is what we do.

And I can tell you for sure that the Schwalbe tubes Adam, ourselves, and Ben sell at £5-£6 cost us a lot more than £1.15 or whatever. We choose to stock and sell a quality product which comes at a bit of a premium, rather than buying the cheapest possible direct from source - and none of us are idiots IMHO.

For what it's worth, I'd consider any shop owner importing their own tubes for £1 each to be missing a trick - there are budget options available through existing supply chains already - which we might just start looking at in order to offer a bit more choice.


 
Posted : 21/06/2014 1:34 pm
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Aahhh...the beauty of mtb tubeless tyres. 2 inners cost the price of 1 bottle of stans and lasts me 12 months...and no punctures in 3 years 🙂


 
Posted : 21/06/2014 1:42 pm
 hora
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Sorry innettubes take up how much space?

Need tailoring/selling/describing for exactly how long?!?

For their boxed volume they are good profit items.

Essential items arent browsed only or need a hard sell. Lol


 
Posted : 21/06/2014 2:22 pm
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there are budget options available through existing supply chains already - which we might just start looking at in order to offer a bit more choice.

I used to do this - "You can have a cheap no-name tube for £3 or a quality Schwalbe one for £5". Never sold any cheap tubes.

there's another who hasn't a clue what size and/or valve type they require.

The number of people who, when asked what size of tube they need, will hold up two hands about 2ft apart and say "this big" 😀


 
Posted : 21/06/2014 3:00 pm
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You can have a cheap no-name tube for £3 or an identical one with Schwalbe branding and a fancy cardoard box for £5

😉

And there's another thing; innertubes don't need to be in cardboard boxes. That's just more material wasted.

And I can tell you for sure that the Schwalbe tubes Adam, ourselves, and Ben sell at £5-£6 cost us a lot more than £1.15 or whatever

So, your suplier is rippin you off then. Or Schwalbe are. Someone, smewhere is.

If a bike shop was only making 20p on an inner tube, it wouldn't be worth the bother to order, store, stock, price and sell them

No-oe's saying you shouldn't make a fair profit on them, just why does it have to be so much?


 
Posted : 21/06/2014 3:13 pm
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Some strange comments here. Some shops sell certain products at a loss in the hope that you also buy other things with a larger profit margin. If I thought I was getting ripped of at an LBS for the small things am I likely to return for the bigger things ?


 
Posted : 21/06/2014 3:34 pm
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And there's another thing; innertubes don't need to be in cardboard boxes. That's just more material wasted.

Boxes stack much more neatly, and they have writing on them to tell you what size they are.

So, your suplier is rippin you off then. Or Schwalbe are. Someone, smewhere is.

Or, perhaps, better things cost more money to make.


 
Posted : 21/06/2014 3:48 pm
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So, your suplier is rippin you off then. Or Schwalbe are. Someone, smewhere is.

No-oe's saying you shouldn't make a fair profit on them, just why does it have to be so much

Ah, the Schwalbe/Conti/Specialized inner tube cartel?

Bike shops are not money-spinners, and most staff earn around minimum wage. Consumables are high marci for the reasons above.


 
Posted : 21/06/2014 4:22 pm
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So, your suplier is rippin you off then. Or Schwalbe are. Someone, smewhere is.

Why does anyone have to be getting ripped off? We don't feel that the manufacturer, or their importers, are ripping us off because we're happy to pay a bit more for quality branded tubes, which we then sell to our customers at a fair markup (much less of a markup than has been suggested here). Those customers are happy to pay the price we ask. In my world, no-one is being ripped off there.

If we wanted to buy cheaper tubes, we could. We could then choose to sell them for a little bit less, or we could sell them at the price we currently charge for Schwalbe, and make a bit more profit. If we lied to people and said that the quality was the same, perhaps we could be accused of ripping them off.

If you believe that the quality isn't worth the premium over an unbranded tube, don't buy them - buy from a shop which sells cheaper tubes, or online, or direct from China. As Ben's example illustrates, most people are actually happy to pay a little more for a quality tube. If you're not, that's fine. But please don't accuse every shop that sells inner tubes at their recommended retail price of ripping you off - we're really not.


 
Posted : 21/06/2014 5:06 pm
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Just go tubeless and you'll have 99 problems but a tube won't be one


 
Posted : 21/06/2014 5:14 pm
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I've never had an issue with Decathlon tubes, either in use or with their price: http://www.decathlon.co.uk/26x175-21-schraeder-x2-bike-inner-tubes-id_3314575.html

As for patches and glue, it's gotta be TipTop every time for me. Carry a small tube of Tescos glue with me for emergencies, but always TipTop patches. Big tube of their glue at home has lasted me years.


 
Posted : 21/06/2014 5:36 pm
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Tubes? How quaint.

As for the OP's question, a rip off is when a vendor exploits the customer or artificially manages the market. You were free to say no and walk away so you were not ripped off.


 
Posted : 21/06/2014 6:13 pm
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Hora - you seem to know a lot (two words) about the cycle industry but remain a consumer rather than a supplier. Why not use your superior knowledge to become the Superstar of the entire bike trade? Or continue to pay £10 for an innertube because you are too much of a ****wit to remember to pack a spare tube.


 
Posted : 21/06/2014 8:04 pm
 hora
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Superior?

Or google.

Like most stw'ers I dont earn big bucks. So in todays economy wage has to go along way.

Having children makes you want a fair price more important.

End point.


 
Posted : 21/06/2014 11:03 pm
 iolo
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Unless a seller covers all costs plus an allowable profit the seller ceases to trade. It's that simple. Be it inner tubes, ipads, mclaren p1, whatever.
No cash coming in no business.
Do some of you guys go to work and receive money for it? It's the same for bike shops. They need cash. No cash the shop goes. You get no wages goodbye house.
If you can get inner tubes from the germans/irish/ironmonger down the road please do.
In the meantime please let the lbs get paid. Without them it will be a desperate place.


 
Posted : 21/06/2014 11:44 pm
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I don't understand why people don't repair innertubes. I use park patches as above and I can't fault them (as long as they don't get wet)

I also have gone tubeless on my mtb and i run conti gatorskin hardshells on my road bike so (touch wood) havent bought a tube in years.

In my opinion if you don't use your lbs you will lose it. Then, next time you are desperate for a last min bike fix or spare part you will be adding a bike hut part to your 3 grand Santa Cruz.

Also what's wrong with asking if they will do a deal on 2 to bring the cost down?


 
Posted : 21/06/2014 11:49 pm
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I don't understand why people don't repair innertubes

I do, and I'm sure I'm not alone...


 
Posted : 23/06/2014 9:55 am
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